Matt & Gary gave great service. Also suggested that my puppy chewed specs may be repairable - which they were! I suspect other opticians would simply insist a new pair would be required . . I deci... Ver más
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Consulta las opiniones de los clientes
Purchased my glasses online last November but at the weekend the arm broke off! I emailed the company straight away and sent them in the post Monday evening. By Wednesday lunchtime they were delive... Ver más
Glasses purchased 3yrs ago broke so contacted Burton branch...same frames tracked down by jenny from another branch and prescription emailed...payment including postage sent and new glasses arrived a... Ver más
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I needed new sunglasses as I had lost mine. Went into Shirley direct specs, can park outside 👍 Met Gary who showed me a pair of glasses after I explained I wanted something different and big. I ab... Ver más
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
We are the original glasses factory outlet, established in 1998, with branches across the Midlands. You can buy with confidence at one of our stores, where you can see our full range of over 500 styles and discuss your lenses in person. Or, If you're looking for the ultimate bargain, browse our online-only specials - and get a pair of glasses for as little as £9.99 complete!
Información de contacto
Reino Unido
- sales@directspecs.co.uk
- www.directspecs.co.uk
No consta que haya invitado a opinar recientemente
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Surhan was still a bundle of fun
Surhan was still a bundle of fun made myself and my wife feel at ease.no pressure to buy.no add ons.great value
This is our third year using this place.never had any problems at all.Would recommend to anyone.

Respuesta de Direct Specs
Great service as always
Great service as always, I've been using Direct Specs for a number of years and I'm never disappointed, I recommend everyone use them

Respuesta de Direct Specs

Respuesta de Direct Specs
Consistent Excellence
As always an excellent service. Purchased my frames elsewhere, however Matthew still provided excellent service.
Glasses ready in a week.

Respuesta de Direct Specs
Simon mad
Simon made sure my prescription was added to my order
Will definitely use again

Respuesta de Direct Specs
Customer service
Spec savers Walsall. Clare is an asset to your company. Nothing is a bother to
Her. Thank you

Respuesta de Direct Specs

Respuesta de Direct Specs
Very pleased indeed
I usually order online but the system was down so I rang and made the order, sent my prescription by email. All sorted very quickly and I received them 3 days later. Perfect. Love the specs. Very pleased indeed.

Respuesta de Direct Specs
Very pleased
Extremely pleased with my glasses. The fit perfectly and the vision is very good. Exceptional customer service too.

Respuesta de Direct Specs
Very quick service and easy to use…
Very quick service and easy to use order process

Respuesta de Direct Specs
The customer in the shop should have priority over the telephone
I’ve used Direct Specs before and think that the products are very good and prices are excellent compared with high street opticians.
However my recent experience was irritating because half way through taking my order the man at the Shirley branch answered the phone and the call took the best part of ten minutes. I considered that answering the phone was rude when I was in front of him. Today I collected my glasses and had to wait more than twenty minutes behind another customer and then the man behind the counter went to answer the phone. I asked him not to because I was waiting. He needs to realise that the customer in front of him is more important than a phone call. I would suggest that Direct Specs needs a voicemail service for telephone calls.

Respuesta de Direct Specs
Fantastic service
Fantastic customer service, received a telephone call re a query on my order, explained that I had lost my reading glasses and was using a shop bought pair for the interim, they rushed my order through even more quickly - cannot fault the service or the quality of the glasses. Thank you!

Respuesta de Direct Specs
Great choice for glasses
Saw this firm several times, driving home. Glasses had broken which I had for several years. Thought I'd give them a try, and I'm really pleased I did. Quality glasses which I was extremely surprised with when I went to collect and tried on. Excellent customer service to go with it. Will definitely use again.

Respuesta de Direct Specs
Smart pair of reading glasses
Smart pair of reading glasses. Affordable and quickly sent to me.
Fab!

Respuesta de Direct Specs
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