www.discountcoffee.ie Opiniones 

823
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've heard of this website via Facebook, checked it out first on Trustpilot, looked legit and went and ordered a few items. I got the delivery the next day and started using some of the products immed... Ver más

Valorada con 5 estrellas sobre 5

Myself and my partner have been ordering from this company for a while now. Always top service was given, never had an issue until this week when DPD reported my parcel damaged. After a 2 minute expla... Ver más

Valorada con 5 estrellas sobre 5

Have ordered multiple times and shipping is always quick. Products are well priced and most competitive I can find. I had one issue with being sent an incorrect item and the issue was resolved quick... Ver más

Valorada con 1 estrellas sobre 5

Really poor. Placed an order and paid for next day delivery. Didn’t arrive until nearly a week later. On complaining I was told to return but no shipment fees would be reimbursed as they had tried to... Ver más

4,1

Muy bueno

TrustScore: 4 sobre 5

823 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(823)

26 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Delivery didn't come on time

I ordered few items from the company for the work event a week in advance of the event.
Their website stated that it is next day delivery if order placed before 3pm. Friday come, I still didn't have my order. I send an email, but never got a response. I contacted them first thing Monday morning just to find out that the order was damaged en route and they would send new one out only Monday afternoon.
The package didn't arrive on time for the event. I had to go and search items myself in town and it was a big hassle.
They were not in hurry to send a new package as they took action only after my call on Monday.
Very poor service.

2 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a christmas gift for my…

I ordered a christmas gift for my partner. It got handed to him today by the postman with "coffee" printed all over it....
Absolutely ridiculous at this time of year.
It was part of a massive set I got him and spent a fortune on. Present Absolutely ruined by this company. If you are buying gifts do not buy it here

28 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great shop

I've been dealing with them for a while and they have always had reasonable prices and very quick delivery. They also do very nice promotion deals here and there as well as discounts for loyal customers.

Never had any problems until this week and to my surprise, they reacted promptly and quickly sorted everything out in a very polite manner. It was only a small issue, but to me they really showed they care about their customers.

It's always a pleasure dealing with them!

13 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Won't use again

Prices appeared competitive but not for the poor service and lack of product. Three days to receive order and only then find out it was not complete - some items out of stock. Won't use again.

1 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Refund not given and terrible customer service

I ordered 5 items on March 21nd of which 4 arrived. With the delivery came a note saying "out of stock , refunded" beside the item that did not arrive. To my surprise ,there was no refund and there still hasn't been , it's been nearly two weeks now and they keep sending me this credit memo that supposedly shows that I have received a refund (which I haven't). Terrible customer service , so unhelpful. Will never order again , all the 5 star ratings must have actually gotten their order. Absolute joke of a company

21 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

I was scared ordering seeing everything was cheaper than anywhere else. First time I find mint syrop on an Irish website too. So decided to try anyway and see what happened. Well not even 24 hours later my order was delivered. Everything was well packaged. Only thing is I forgot to get the pump for the bottles so now I have an excuse to order again.
100% recommend

20 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazed by the whole experience

Amazed by the whole experience. First of all the choices there are on this website are insane. Everything you need about coffee is there. Then, the fastest delivery ever, once it’s ordered it’s at your place 2 days after. And to end perfectly the experience, what I bought is amazingly tasty ! The chai latte is just 😍 so I recommend it strongly !

30 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

A fantastic company!

A fantastic company to deal with. Delivery is fast and reliable. Customer service are so helpful and always prompt with a response. Amazing offers regularly too!!

17 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Service

Excellent company. I’ve been ordering from here for the past few years, and I’ve never had any issues with them. Don’t think I’ve even had to contact them outside of ordering…
Delivery is fast, great selection of products (my go to products are sugar free syrup and coffee beans), and very reasonably priced.
I placed an order this afternoon, and within half an hour it had been dispatched, and I’d received an email from my courier company regarding delivery. It really doesn’t get better than that.

30 de marzo de 2022
Opinión espontánea

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