Discount Leisure Products Opiniones 

45
•
TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered a pool on Thursday, dispatched next day and arrived the day after. Great price, great service - cannot fault them. I’ve had a number of orders (from other retailers) that payment has been take... Ver más

Valorada con 1 estrellas sobre 5

They will not refund me for a faulty heater. I returned the item 14 days ago. No refund I’m £100 out of pocket with no heater .

Valorada con 1 estrellas sobre 5

I placed an order through their web site and paid through their Paypal checkout. Paypal acnowledged the order immediately but I heard nothing from Discount Leisure products until after two days... Ver más

Valorada con 5 estrellas sobre 5

Thankyou very much for the ultra quick telephone pickup time. I phoned twice and the lady and then Stuart picked up within 15 seconds and sorted my after sales problem without any mother. Top marks. I... Ver más

Información sobre la empresa

  1. Tienda de artículos para estanques

Escrito por la empresa

Online and bricks and motor store selling pond and aquariums along with swimming pools, accessories, chemicals and inflatable hot tubs. In business for over 30 years


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,2

Todas las opiniones

(45)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Absolutely fantastic, 100% recommend

Absolutely fantastic, such good service. Stuart guided me through everything I needed for my above ground pool and when I couldn't set it up correctly (entirely my error), he patiently talked me through the set up and it now all works great. 100% recommend, will definitely use again.

2 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

What an amazing company to deal with

What an amazing company to deal with.
So I bought an Intex sand pump from them but realised I couldn’t use it on the pool I had which was also Intex. I emailed the company not expecting any response and the very next day not only did the Director call me, but because I missed the call he took the time to follow up the missed call with an email. I hadn’t seen the email so called the number back. Stuart went above and beyond to help with my query by not only giving me advise, but contact details for who could assist. He didn’t even ask for a review so you know all his efforts were just great customer service. I jumped straight on here to leave a well deserved review. I believe they should request reviews from all past trading customers as I truly believe more consumers would buy from the site. Thank you again Stuart.

7 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant company to deal with

Brilliant company to deal with, a very small business that does really well to keep up, i always use their on site shop and the whole team is flat out at all times, the boss works his socks off but always tries to take a few minutes to be friendly and helpful.

13 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Old fashioned service delivered quickly

Stuart and the team at discount leisure are brilliant, they have been very helpful talking us through our decisons on what swimming pool to buy and giving helpful advice about the install and running of it. they provide that old fashioned personal customer service coupled with the modern twist of doing things on line and quickly. Cannot rate them highly enough.

7 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 star company

Can’t fault the company on quality, price or customer support. Wouldn’t hesitate to use them again or to recommend them.

18 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

Bought a Jebao pond pump in May and it stopped working in September. Emailed asking for support and was given some maintenance advice when that failed I phoned them and a replacement was sent out within 24 hours. Excellent customer service.

21 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered two toys for my dog ..

I ordered two toys for my dog ... exceptional price and here within the week ... really good service and dog happy with his new toys .
Will be looking for Christmas presents soon ... thank you 😊

22 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

I have used this company for a few things now and I am really happy with the service. All purchases have been straightforward and been delivered when expected.

7 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

It was wonderful to receive such good…

It was wonderful to receive such good customer service. It was so good that this is the first time that I have written a review in years. We bought an above ground pool and the advice was the best I could have asked for. The delivery arrived when Stuart said it would and the pool is great. Thank you

24 de julio de 2020
Opinión espontánea
Logotipo de Discount Leisure Products

Respuesta de Discount Leisure Products

Thank you for taking the time to write the review and i am so pleased you are happy with the service received
Regards Stuart

Valorada con 5 estrellas sobre 5

Jebao filter

I bought a Jebao 12000 filter and matching pump but when I fitted it the flow was too strong so got in touch with them they sent out inline tap at there expense also a problem with the uv lamp which they sorted out very quickly a first class company would recommend them.

2 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

As we live in Lincolnshire, we decided to visit the company with a view to buying a new pond pump. Although the person to whom we spoke was busy, he took the time and trouble to explain the different pumps and recommend a suitable one for our pond. He suggested we have a higher capacity pump and we are SO glad that he did; for the first time in six years we can actually see our fish!
No hesitation in recommending this company.

20 de junio de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible Service

This is a sterling company! Fantastic customer service WHEN you need it. Buying all my stuff from these people now. Actually put a smile on my face :)

25 de febrero de 2016
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appauling communication; no respect for customer.

I placed an order through their web site and paid through their Paypal checkout.
Paypal acnowledged the order immediately but I heard nothing from Discount Leisure products until after two days when I e-mailed them to check. They responded stating that they did not see my order on their web site so could I send them my order reference. I sent all that was requested but had no more communication from them.

I was forced to open a Paypal dispute to obtain a refund.

It is utterly unacceptable that they should treat customers in this way.

19 de mayo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

right colour wrong size

just what i wanted at a great price but unfortunately i was sent the wrong size to begin with but after an email to the office the problem was sorted very quickly and effficently and with no fuss,i'm sure my experience was just an easy mistake that anyone could make

27 de octubre de 2013
Opinión espontánea

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