RS Components Denmark Opiniones 

Have ordered goods on many occasions, and never been let down

Livraison partielle de ma commande de 5 unitées affichées en stock et livrables en 1 jour.
4 pièces livrées en 48h, on m'annonce un délai d'un mois pour la dernière.
Inadmissible alors que l'article est toujours en stock sur le site.

I ordered a product on Friday afternoon, I expected it may arrive by Monday, if I was lucky. (I've ordered from other companies and next day delivery is certainly not always what it says) My item arrived Saturday morning. Correct item, well packaged. Faultless.

Des pros super pros,
commandé avant 19h00 livré le lendemain franco de port a 30€.
en cas de problème de livraison, bien souvent la commande est offerte.
Les téléconseiller(es) sont pro et savent de quoi il(elle) parlent.
En cas de défaillance d'un article bien souvent on vous le renvoi sans vous demandre d'envoyer l'article defectueux et sans parlementer.
Les prix sont un peu élevé pour certains articles mais le service compensent.
La qualité des livraisons s'est fortement améliorée depuis 2 Ans.

Spot on - ordered a small part £5 ish - good quality product.
Order placed 17.45 on a Tuesday - delivered 09.00 next day
Brilliant

Jeg fik en Raspberry Pi som var "Dead On Arravial", og fik excellent support af en venlig og imødekommende supportmedarbejder.
Jeg har brugt RSonline et stykke tid, og er altid blevet mødt med samme indlevelse og imødekommenhed.
Der kommer jeg osse til at købe den næste RPI.

Ultrafast order handling and delivery. Great customer service. Detailed product descriptions. Easy ordering. Helpful information via email.

Got stung for £11.00 on my mobile whilst using their 0845 number - which worked out about 50p a minute - they kept me holding on the line whilst they worked out a special price for doing a bulk order which added insult to injury.

Been a customer for 7 years - and because of this I've cancelled my account - you can get cheaper elsewhere - I only used them because they're convenient.

Jeg har handlet hos dem en hel del gange efterhånden, og der er altid hurtig levering på trods af at varene aldrig har været sendt fra Danmark. Senest bestilte jeg et oscilloscop torsdag aften. Det blev leveret her i morges (lørdag).

Har kun en enkelt gang haft behov for at snakke med en medarbejder. Da jeg selv havde fejlet ifh. to betillinger. Rs opdagede selv at noget nok var forkert og ringede mig derfor op. Super service!

Har altid varene 1-2 hverdage efter bestillingen, og de har typisk altid det man ikke lige kan finde andre steder.
Har kun oplevet at få produkter af høj kvalitet, med en meget præsis beskrivelse på siden.
Har aldrig rigtig stødt på sådan en type E-shop før,
fortsæt endelig på denne måde!

Was about to buy a bunch of hardware, then saw the massive VAT charge at the last second after I'd based all my payments around it.
Sneaky buggers! I'll be getting my components someplace else if you're trying that old chestnut.

Ce distributeur qui propose un catalogue de produits très variés (dédié électronique à la base), bénéficie visiblement d'une expérience indéniable dans la vente en ligne.
Je viens de commander du matériel de levage, Matériel de qualité, livré dans des délais très rapide.
Je recommande absolument.

Just had the worse service from this company i have ever experienced.
Having ordered a number of parts from them on next day delivery they have sent the order to the wrong address. When i called to rectify the problem the agent on the phone started by blaming me for putting the wrong address even though i have an order confirmation email with the correct address on it proving the details where right to start with and the error must have occurred later. The agent then tried to imply the fault was still not with them and told me there was nothing they could do about it.
I can except that errors can happen from time to time, but trying to blame the customer and taking no responsibility for your own mistakes is not the behavior i would expect from a large company like this, all i can say is that in the future i will shop else where.

En enkelt vare var ikke blevet pakket med i første forsendelse, men en enkelt og hurtig opringning til en serviceminded medarbejder klarede problemet og varen blev sendt samme dag.

Free next day delivery both times I have used them, and sent exactly what I ordered. Can't ask for more than that!

excelent company and website is fantastic

Bought a Raspberry Pi2 and a Case in February 2015. The case was for about £5. They ring me back after a couple of days telling me that the case is faulty and that they would be sending me a replacement case. At no point did they tell me that the replacement was almost double the price. When I find out and asked them they were unhelpful. Now comes the most interesting part. I kept receiving invoices for payments due to the tune of almost £20 when I had made all the payments before purchasing the products. Finally I rang them up and asked them what the overdue payments were as I have made all the payments. I was told that the payment was for the faulty case which I did not return. A faulty case that was never sent to me in the first place! The person cooly said that they will "write off" the payment. Thank you RS Components. Next time I will stick to a company like Amazon.

Bestilte og varene kom dagen efter.

Tusind Tak :-))))

Site de vente de composants électroniques (anciennement radiospare) qui a le mérite de bénéficier d'une vieille expérience.Le catalogue est achalandé même s'il n'y a pas tout (carte mère d'automatisme de portail par exemple ) et prix honnête pour la qualité. Expédition rapide . site à suivre.
didier REBOUL

Skønt rsonline skriver "Levering næste arbejdsdag" på bestillingsbekræftigelsen, så viser det sig, at lagret ligger i Tyskland og man får sine varer leveret af flere omgange over længere tid, under meget uforudsigelige omstændigheder (ingen SMS, email-notificering eller track-n-trace info).

En del-leverence blev åbentbart sendt tilbage da Post Danmark tilsyneladende ikke kunne aflevære pakken. Dette KAN selvf. være en fejl fra Post Danmark's side, men at rsonline først efterfølgende sender mig en track-n-trace er næsten til grin, den kan jeg ligesom ikke bruge til noget længere!

Jeg får slutteligt at vide, at jeg skal bestille igen hvis jeg stadig ønsker varene, hvilket jo følgeligt vil resultere i dobbelt fragt. Men dén oplevelse får mig bestemt ikke til at bestille igen fra rsonline, da jeg kan få leveret i én omgang fra digikey i USA på 3 dage med fuld track-n-trace.

Dét service-niveau må i kunne gøre bedre rsonline!