DNA Insurance Opiniones 

259
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Toni was absolutely amazing, after other employees of DNA failed to get quotes to us for additional drivers which resulted in us loosing new employee’s twice! We had almost lost hope and interes... Ver más

Valorada con 5 estrellas sobre 5

Been insured through DNA for 8 years now, happy with their service and ease of updating vehicles. Helpful and friendly staff, Thomas Rowe dealt with my renewal this year and made my renewal very quic... Ver más

Valorada con 5 estrellas sobre 5

Toni from the customer services team helped me out with a small IT problem with issuing my insurance details she was very professional when resolving this the phone communication was also good she... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This review is for Matthew Carpenter. We went back and forth quite a few times given the circumstances of who would accept the 5 year NCB, however Matthew was patient throughout not pushy and eventual... Ver más

Información sobre la empresa

  1. Corredor de seguros
  2. Compañía de seguros

Escrito por la empresa

DNA Insurance Services Ltd has grown organically to its current hugely successful position in the Insurance Market through sheer hard work and determination. The last ten years have seen the company grow year on year to a point where we now have over 10...


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

259 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(259)

92 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Worst insurance ever I don’t recommend…

Worst insurance ever I don’t recommend at all please be careful they just scammer when you want to renew the don’t answer until you run out they will charge you double please don’t trust them im with them for 2 years first year was 1675£ and didn’t answer my phone until the last day they told me you don’t have a choice you have to pay 3380£ and for this year i call when 28 days left they told me they will send me email and i got now when 12 days left left I don’t wanna same thing happen now they wanna charge me 4160£ but i understand now i have 12 days left so I am looking for something else please be careful they are scanner

31 de julio de 2025
Opinión espontánea
Logotipo de DNA Insurance

Respuesta de DNA Insurance

Hi Karzan, we are very sorry to hear that you were left disappointed with your renewal. Your renewal premium unfortunately had risen but we did manage to offer you a cheaper policy the following day. We have since been in touch with a further saving on a different policy.

If you would like to discuss this with us, please do not hesitate to contact us. Thanks, DNA.

Valorada con 5 estrellas sobre 5

Matthew carpenter what a top man looked…

Matthew carpenter what a top man looked after me from start to finish very professional at his job , have already passed is number and name to a colleague of mine when his insurance is up he will be contacting matt thanks again matt

30 de julio de 2025
Opinión espontánea
Logotipo de DNA Insurance

Respuesta de DNA Insurance

Hi Mark, thanks for taking the time to leave us a great review.

Valorada con 1 estrellas sobre 5

Isn’t worth it, headache company

not even one star 0 stars, take 5/6 days in some cases never on the mid, trader insurance demostration cover stop by the police several times because was showing not insured and i had to proof the police i have insurance but not showing on their system, they are not declaring to the mid whatever cars you put on, scum
and is headache to deal with a customer service they cannot help with nothing wait in the queue for several hours the result nothing

22 de julio de 2025
Opinión espontánea
Logotipo de DNA Insurance

Respuesta de DNA Insurance

Hi Smouk, we are really sorry to hear you've had a bad experience with us. Unfortunately, we have no record of you in our system, so could you please email us mail@dna-insurance.com with your name and best contact number. Thanks, DNA.

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Outstanding Service – Highly Recommend Matthew Carpenter at Howden Insurance!

I had a really tough time trying to get insured due to being under 30, and most places either turned me away or gave me sky-high quotes. That all changed when I got in touch with Matthew Carpenter at Howden Insurance.

From the very first conversation, Matthew went above and beyond to help me. He didn’t just tick boxes – he genuinely cared about finding the best possible solution for me. He worked tirelessly to get me insured, explaining everything clearly along the way and making the whole process stress-free.

What really stood out was that his support didn’t stop once the policy was set up – he continued to check in, offer advice, and make sure everything was running smoothly. That level of aftercare is rare, and it shows how committed he is to his clients.

I couldn’t recommend Matthew Carpenter highly enough. If you’re struggling to get insured, especially if you’re under 30 like me, speak to him – you won’t be disappointed!

17 de julio de 2025
Opinión espontánea
Logotipo de DNA Insurance

Respuesta de DNA Insurance

Hi James, thank you very much for your amazing review of us and the service you received from Matt.

Valorada con 5 estrellas sobre 5

Matthew helped me with my policy

Matthew helped me with my policy. Nothing but great from start to finish and still helps me now with any questions or queries I have. Would 100% recommend Matthew.

17 de julio de 2025
Opinión espontánea
Logotipo de DNA Insurance

Respuesta de DNA Insurance

Hi Kieron, thank you for taking the time to leave us and Matt a fantastic review.

Valorada con 5 estrellas sobre 5

Just had a great experience with DNA

Just had a great experience with DNA. After recently setting up a business in the motor trade I knew it was not going to be easy. Matt C went above and beyond to ensure I had the best possible deal. He was patient when explaining the finer details ensuring I fully understood, nothing was rushed. Communication was very efficient and it was great to deal with such a passionate agent.
I will look forward to working with DNA in the future

16 de julio de 2025
Opinión espontánea
Logotipo de DNA Insurance

Respuesta de DNA Insurance

Hi Jack, thank you for taking the time to leave us and Matt a great review!

Valorada con 5 estrellas sobre 5

Good company

Good company. Who i was with for 4x5 years . I would have sta but I had a much better deal with another company. But thank you for your service. Barry. Faulkner.

10 de julio de 2025
Opinión espontánea
Logotipo de DNA Insurance

Respuesta de DNA Insurance

Thanks for the great review Barry. We'd love to be able to quote you again when you're due for renewal, so please get in touch closer to the time.

Valorada con 5 estrellas sobre 5

DNA Insurance are very competitive

DNA Insurance are very competitive, The sales person Name (Wes Cullinane) was amazing very professional with ample of patience, he answer all my questions and queries very professionally. I was in contact with him for nearly 1 & 1/2 week and he was the same from the day 1 till the last minute which assured me I will be looked after not only when I am buying the insurance but throughout I will be with DNA insurance.

6 de junio de 2025
Opinión espontánea
Logotipo de DNA Insurance

Respuesta de DNA Insurance

Thanks for your amazing review!

Valorada con 5 estrellas sobre 5

We’ve been with DNA for a number of…

We’ve been with DNA for a number of years. Our business is motor trade sales and collection and delivery of vehicles. Not here to comment on the company as a whole, but to give credit to Toni Brooker (agent). Over the years she’s watched our business grow, offered valuable advice and shown genuine interest in helping us to flourish. Glad we found her, she’s a gem!!!

Umar Hussain (MD)
Krown Logistics

12 de febrero de 2025
Opinión espontánea
Logotipo de DNA Insurance

Respuesta de DNA Insurance

Hi Umar, thank you very much for the fantastic review!

Valorada con 5 estrellas sobre 5

Rare Quality

Seem to possess the uncommon quality of being a common sense and no nonsense company.

9 de enero de 2025
Opinión espontánea
Logotipo de DNA Insurance

Respuesta de DNA Insurance

Thanks for the amazing review Victor!

Valorada con 5 estrellas sobre 5

Great services from all staff very…

Great services from all staff very competitive prices no stress free advice very helpful through out

13 de diciembre de 2024
Opinión espontánea
Logotipo de DNA Insurance

Respuesta de DNA Insurance

Hi Mr Kindon, thanks for taking the time to leave us a great review.

Valorada con 1 estrellas sobre 5

MY insurance was coming up for renewal…

MY insurance was coming up for renewal they rang me up, put me on hold for about half an hour and cut me off. Not heard anything back and my insurance is running out in 2 days. Very poor service despite that fact I've been with them for years

2 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute Scammers

Absolute Scammers
Avoid this scamming company, you been warned. Sold me insurance after taking details and i paid the first chunk of the premium £400 and then monthly payments after.
After checking the policy my price went up considerably and i asked why has it gone up since we agreed. Made some bull story about info missing on quote and now they added it so premium gone up.
I demanded my money back and they refused to give it.
Absolute con artists so stay well away from this conning company

15 de noviembre de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más