Banner for Doble Motorcycles

Doble Motorcycles Opiniones 

769
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought a used Goldwing from Doble a few months ago and found the bike had a couple of issues that needed addressing. Mick went above and beyond to fix all the issues and Kotas, the Goldwing Whisperer,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic service from Doble’s. I ordered a new tall screen for my Honda Transalp and it was due to come next month (Oct) as it was coming from Belgium. They informed me of this and were apologetic an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent bike shop with superb staff, but, oh dear…why on earth do I wish to win a ‘car’ from a motorcycle dealer!! And an electric car at that!! Hence you’ve dropped a star from me and I’m being... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Honda dealer with a great selection of used trade ins from other brands. Phoned them in the morning on a Saturday as i had seen a motorcycle i wanted on Autotrader paid a deposit then went there by tr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario Honda
  2. Concesionario de motocicletas
  3. Tienda de equipamiento y accesorios para motos
  4. Tienda de repuestos de motocicletas
  5. Tienda de motocicletas
  6. Concesionario de motocicletas usadas

Escrito por la empresa

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

769 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(769)

448 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fantastic experience buying a new…

Fantastic experience buying a new NC750X. Ian couldn’t have been more helpful and accommodating. Highly recommended!

2 de mayo de 2026
Logotipo de Doble Motorcycles

Respuesta de Doble Motorcycles

Thanks very much for the great review and congratulations on the new bike!

Valorada con 5 estrellas sobre 5

Top people to deal with

Yet again first class, competitive prices and quick delivery 👍

9 de mayo de 2026
Logotipo de Doble Motorcycles

Respuesta de Doble Motorcycles

Thanks Tony and we look forward to helping you out again in the future.

Valorada con 5 estrellas sobre 5

Doble made it so easy to purchase a…

Doble made it so easy to purchase a motorbike, gave me a fantastic price for PX. Bike was delivered and is amazing. Runs like a dream, no faults, and in excellent condition for the year. Would definitely buy from them again.

1 de mayo de 2026
Logotipo de Doble Motorcycles

Respuesta de Doble Motorcycles

Thanks for the great feedback Simon and we trust the bike will serve you well. Feel free to get back in touch if we can help with anything.

Valorada con 4 estrellas sobre 5

Please ring the bell

Product arrived fine but wish the delivery drivers would ring the door bell so we know its been delivered ,8 o,clock last night we were wondering where the delivery was only to discover it lying on the door step.

8 de mayo de 2026
Logotipo de Doble Motorcycles

Respuesta de Doble Motorcycles

Thanks for the feedback, Robert. We’re pleased to hear the product arrived safely, although we’re sorry the delivery experience wasn’t quite up to standard and it's frustrating that we missed out on the fifth star becuase of a third party. We use DPD for our free next-day delivery service and, in our experience, they’re usually very reliable, but unfortunately it only takes one missed doorstep courtesy to affect the overall experience. We do appreciate you bringing it to our attention and will certainly pass the feedback on. We hope you’ll shop with us again in the future and, if there’s ever anything we can help with, please don’t hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Comfort seat

Great product, price and quick delivery. Fitted the Honda nc750x perfectly, will definitely deal with this company again.

7 de mayo de 2026
Logotipo de Doble Motorcycles

Respuesta de Doble Motorcycles

Thanks very much and we look forward to helping you again soon.

Valorada con 2 estrellas sobre 5

Poor Management & Communication

I initially purchased my new bike from Doble Honda in Feb 26 as part of a part exchange (PX). The Sales Team (Paul Styles) was keen, proactive & conscientious initially, which very much impressed me to be honest. There was a caveat in that I had to wait until circa 20 Apr 26 to have my new motorcycle delivered (at additional cost).
By the end of Apr 26, I’d heard nothing so I phoned Doble Honda Sales where I was told they would endeavour to find my Vehicle Sales Order (VSO) & get back to me. The Business Manager (Rob May) did eventually get back to me explaining my bike had now arrived & that they would deliver it to me in May 26.
During the PX delivery, I noticed that my new bike had the wrong seat (black not tan-brown) & the VRN plate was in a poor-quality state (see photos). The delivery team (Larry +1) assured me that my correct seat would be sent out the very next day, as per the VSO (tan-brown). After inquiring again later on with the Business Manager via email for some clarity as to whether this action had occurred, I heard nothing back so I liaised with the Sales Team via email where I was eventually apologised to for the bike not being as per my VSO (poor quality of VRN plate & wrong seat). They also explained that replacement seat could not be sourced for maybe a couple of weeks or so, by which time I’d felt totally let down & frustrated.
In the end, I ended up paying well above the RRP for a bike that did not meet the agreed VSO & consequently, purchasing a ‘quality’ VRN plate & ‘aftermarket sales’ seat myself.
Issue; throughout this whole process, I felt I was always the one chasing for things to get done & whilst you’ll hopefully get there in the end, without chasing the whole process would’ve taken even longer & I would’ve still ended up with a suboptimal bike that didn’t meet with the agreed VSO. I guess what I’m surmising is that Doble Honda are very quick to sell you vehicles but not so good at after sales management & communication? This is considerably disappointing because I’m not one to give negative views, but in this instance, it deserves one.

7 de mayo de 2026
Opinión espontánea
Logotipo de Doble Motorcycles

Respuesta de Doble Motorcycles

Thank you for taking the time to leave such detailed feedback. We’re sorry to hear that your experience did not meet your expectations and appreciate the opportunity to respond. When you first raised this matter with us last week, Paul endeavoured to contact you by phone to discuss your concerns however you requested that all communication was via email and have since posted your reviews.

It’s great to hear that your initial dealings with Paul left a positive impression. However, we understand that frustration developed as communication became more difficult during the later stages of the process.

While we acknowledge there were delays and some issues in resolving the concerns raised, communication unfortunately became fragmented at times due to multiple email chains being sent to different members of staff simultaneously. This created some internal confusion regarding who was actively handling specific points, which contributed to slower responses than either party would have wanted.

That said, we appreciate that from your perspective the process felt drawn out and required more chasing than should have been necessary.

We aim to provide a high standard of customer care from initial enquiry through to aftersales support, and we believe this is reflected in the many positive reviews and repeat customers we continue to receive. For that reason, it is disappointing whenever communication issues impact a customer’s experience.

Your feedback has been shared internally so we can review how enquiries and ongoing cases are managed across departments, particularly where multiple points of contact are involved, to help avoid similar misunderstandings in future.

We do appreciate you bringing these matters to our attention and hope that, despite the frustrations experienced, this provides some reassurance that your feedback has been taken seriously.

Valorada con 5 estrellas sobre 5

No fuss transaction

No fuss transaction, when the extra mile to fit extras I requested, nice bunch of guys that are very knowledgeable.

28 de abril de 2026
Logotipo de Doble Motorcycles

Respuesta de Doble Motorcycles

Thanks very much Ian and if you need anything else then just let us know.

Valorada con 5 estrellas sobre 5

From initial contact to pick up the…

From initial contact to pick up the team at Dobles have been fantastic, would highly recommend.

25 de abril de 2026
Logotipo de Doble Motorcycles

Respuesta de Doble Motorcycles

Thanks for the great review and we hope you're enjoying your new bike.

Valorada con 5 estrellas sobre 5

Item as described

Item as described, and delivered on time, and it was well packed, excellent service

1 de mayo de 2026
Logotipo de Doble Motorcycles

Respuesta de Doble Motorcycles

Thanks for the five-star review and if you need anyting else then you know where to find us!

Valorada con 5 estrellas sobre 5

Nice and easy to deal with

Nice and easy to deal with, smooth sales process from start to finish with no unnecessary faffing around.

24 de abril de 2026
Logotipo de Doble Motorcycles

Respuesta de Doble Motorcycles

Thanks very much! We look forward to helping you out again in the future.

Valorada con 5 estrellas sobre 5

Perfect

Hassle free quality products at good prices

2 de mayo de 2026
Logotipo de Doble Motorcycles

Respuesta de Doble Motorcycles

Thanks Riaz 👍

Valorada con 5 estrellas sobre 5

Had a great expereance buying a CL500

Had a great expereance buying a CL500. Paul at Dobles gave me a significantly better PX price on my ADV350 than the Honda dealer who I bought it from new and had serviced. There was such a significant differance it would have been pointless going back to see if they could match the cost. Also Paul works at night. I got a PX price at 8.30pm spoke on the phone at 9pm and by 9.30pm I'd put a deposit down. Give them a try what have you got to lose. Brilliant service would recomend Doble all day long. Thank you to Paul and Rob who kept me up to date via phone and email on the progress of the purchase and phone on the days they said they would. Cheers. Neal

26 de abril de 2026
Logotipo de Doble Motorcycles

Respuesta de Doble Motorcycles

Thanks for taking the time to leave us such great feedback Neal. It was a pleasure to help you out and if we can assist with anything else then just let us know.

Valorada con 5 estrellas sobre 5

The product I wanted

The product I wanted, at a great price, delivered very quickly, free postage and very well packed.

30 de abril de 2026
Logotipo de Doble Motorcycles

Respuesta de Doble Motorcycles

Thanks and please let us know if you need anything else in the future.

Valorada con 5 estrellas sobre 5

Very good service

Very good service. Replied to my question on ETA so no issue with communication. Would use again.

Updated from 4 to 5 stars as an error on my part.

28 de abril de 2026
Logotipo de Doble Motorcycles

Respuesta de Doble Motorcycles

Thanks Paul and I appreciate you updating the score to five-stars. We look forward to assisting you again in the future.

Valorada con 5 estrellas sobre 5

Arrived in perfect condition

Arrived in perfect condition, and quickly. Really happy & hope to use again soon. Happy to recommend.

30 de abril de 2026
Opinión espontánea
Logotipo de Doble Motorcycles

Respuesta de Doble Motorcycles

Thanks for the great review and we look forward to helping you out again in the future.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más