dorset cereals Opiniones 

113
TrustScore: 1.5 sobre 5

1,4

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Valorada con 1 estrellas sobre 5

Having loved Dorset Cereal for years, the recent drop in quality is staggering. Where did all the fruit and nuts go? I would have gladly paid more for the original recipe, but now it’s no better tha... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I've bought Dorset Muesli for something like 10 to 15 years. I understand Jordans, who own Dorset Cereals, have changed their product line up and their recipes. There appears to be a distinct change i... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I’ve been a loyal customer of Dorset Cereals simply fruity for many years, even stayed after their last drop in box size and price hike, but this is the end of the road. The new replacement tastes ho... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Well, we noticed. We noticed the missing fruit. We noticed the missing nuts. We noticed that what was once a brilliant product now feels like someone has watered it down until it beca... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de alimentos

Escrito por la empresa

dorset cereals are a team of cereal lovers that produce a range of mueslis and granolas. We're proud to be from Dorset, a place that has inspired the taste, texture and flavour of our products.


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

113 opiniones

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1,4

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(113)

72 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Disgraceful

For many years I have bought Dorset Cereals Simply Delicious Muesli.
Now, I will never buy ANY Dorset Cereals product again, for all the reasons listed in the reviews below.
For a company to exercise such blatant greed and treat their customers with such complete and utter contempt beggars belief.

2 de junio de 2026
Opinión espontánea
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Respuesta de dorset cereals

Hi Maurice, thank you for your feedback. We would love to hear from you, if you could please send us an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will get back to you as soon as possible. Best regards, Dorset Cereals

Valorada con 1 estrellas sobre 5

Very disappointing...

For years I've enjoyed Simply Delicious Muesli, when I could no longer find it on supermarket shelves I looked at all the new replacements which had appeared looking for the Simply Delicious one containing the same or very similar ingredients and bearing the suitable for vegans label. The nearest I could find is the Delicious Fruit and Nut muesli in which Dorset Cereals have taken out the sunflower seeds and brazil nuts and added apple slices. It tastes powdery and bland. It is also higher in sugar and salt than the Simply one. The suitable for vegans label is not on the list (suitable for vegetarians is).. why ? To cap it all, it's a higher price for less in the box. The Simply Delicious was perfect the way it was. So disappointing.

15 de junio de 2026
Opinión espontánea
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Respuesta de dorset cereals

Hi Susan, thank you for getting in touch about this, we appreciate your comments. If possible, could you please send us an email via PleaseTellUs@dorsetcereals.co.uk and we will get back to you as soon as possible. Best regards, Dorset Cereals

Valorada con 1 estrellas sobre 5

It's no longer Fantastic and it's not Fruity

It's no longer Fantastic, and it's not Fruity.

Fantastically Fruity was my go-to breakfast muesli. Now the recent recipe change has completely ruined it. I particularly dislike toasted wheat flakes, and it seems this cheap filler is at least a quarter of the new recipe. Sorry, Dorset, I now go elsewhere for my muesli.

This could go down as an example of how to destroy a brand. Bad, bad.

9 de junio de 2026
Opinión espontánea
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Respuesta de dorset cereals

Hi there, thank you for your feedback on this, we really appreciate this. Can you please send an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will get back to you as soon as possible. Best regards, Dorset Cereals

Valorada con 1 estrellas sobre 5

It’s not glorious and it’s not nutty.

I’ve bought Gloriously Nutty muesli for years. It’s now a completely different recipe.
Did you think no-one would notice if you kept the same name? No brazils, golden raisins, dates, dried apricots, pumpkins seeds. Bits of nuts instead of whole ones, and not many. Oat flakes and toasted wheat flakes that were previously near the bottom of the ingredient list now the top two ingredients. It’s now just average and tastes like crumbled up weetabix. I won’t be buying it again.

12 de junio de 2026
Opinión espontánea
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Respuesta de dorset cereals

Hello, thank you for providing us with some feedback on this. We'd love to hear from you, could you please send an email to our Consumer Care team at PleaseTellUs@dorsetcereals.co.uk and one of the team will get back to you as soon as possible. Best regards, Dorset Cereals

Valorada con 1 estrellas sobre 5

Another example of shrinkflation!

I agree with all the comments made by other reviewers. Now only 500g instead of 620g or 650g, I think, & at the same price. What a cheek! Some of the ingredients seem to have changed as well. I buy alternatives now. Someone always has to come along & re-invent the wheel. The profits these companies make is a disgrace

10 de junio de 2026
Opinión espontánea
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Respuesta de dorset cereals

Hi Peter, we're sorry to hear about this experience and appreciate your feedback. Can you please send the team an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will get back to you as soon as they can. Best regards, Dorset Cereals

Valorada con 2 estrellas sobre 5

Change of quality and reduced weight

Hi,this is the first time I have ever expressed my dissatisfaction at a change of product re. food.
I have been buying the green box of muesli for past few years and looked forward to it every morning.Its the box that was 630g in weight and called simply fruity-I think.
It has disapeared from my supermarket and it appears been replaced by something similar that says its suitable for vegans and also fruity.
However,the new box tastes like I imagine bird food tastes like-its poor,and the quality of the fruit is rubbish.
Also,it has a net weight of 500G and is being sold for same or similar price.

Why have you ditched something that was so nice for bird-seed and then also cut the weight down.

Now,I am buying Tesco's own which is next best thing,but not as nice as original product.
Sack whoever is responsible and change it back please.

10 de junio de 2026
Opinión espontánea
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Respuesta de dorset cereals

Hi Chris, we're sorry to hear about this experience and appreciate your feedback. Can you please send the team an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will get back to you as soon as they can. Best regards, Dorset Cereals

Valorada con 1 estrellas sobre 5

Tasteless bowl of dust

Tasteless bowl of dust! I used to love the Simply Delicious blue box Dorset cereal but now it is a tasteless bowl of dust - no dried fruit to speak of, no nuts, and oat flakes replaced by cheap, hard brown wheat pellets. I’ve never seen a rebrand like it - they will surely have to rethink this as no one will buy this. It’s revolting.

I got a really silly reply from their customer service people saying I could ask them which cereal now tastes more like the old one I liked - what? Makes no sense at all …

Plus a few years ago I found a nose guard from someone’s glasses in my simply delicious cereal that broke my tooth. In fairness they did eventually resolve that but you have to wonder what on earth is going at Dorset Cereals. They’ve definitely lost me as a customer !

10 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

RIP Simply Nutty Museli

Loved Simply Nutty Museli for years, as someone who doesn't like raisins or sultanas - it was a delicious combo of nuts, oats and dates and a brilliant start to the day. Very disappointed it's been discontinued, none of the new formulations appeal.

8 de junio de 2026
Opinión espontánea
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Respuesta de dorset cereals

Dear Martha, thank you for your feedback on this. We'd love to hear from you via email, if you could send us an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will get back to you as soon as they can. Best regards, Dorset Cereals

Valorada con 1 estrellas sobre 5

Seems I’m not alone

Seems I’m not alone. Countless happy days looking forward to a bowl of Simply Fruity have come to an end.

The equivalent Fantastically Fruity’s name implies it might contain more fruit than its predecessor - but it’s a bowl of disappointment.

7 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Completely different taste and recipe after rebrand

After purchasing 3 varieties of Dorset cereals and really enjoying them for a long time, I have to say what in earth have you done?
The simply fruity muesli, which was really oaty and fruity now has a ‘fake’ sweet taste and is packed full of toasted flakes. Yuk.
While I do understand that brands have to reinvent themselves to remain competitive and I could also forgive the package reduction to keep in line with food cost increases, but it hike the price up as well? None of that would bother me if it was the old recipe.
Please bring it back!

For anyone looking for similar, the Sainsburys berry taste the difference is similar to the berrylicious Dorset old flavour. (Not as good but similar). I am yet to find a replacement for the simply fruity, but will not be returning to Dorset until they bring back the old version.

6 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

What rubbish

What rubbish! Bought the fruit and nut... Purple box. Have purchased this several times and each time the raisins are so hard they have to be removed and discarded for fear of losing a tooth... They don't soften in milk, they're just lethal. I don't know what is happening with this brand, but it certainly isn't for the better. I'll be sticking with my supermarket own brand in future... Much nicer, No hard raisins, and a good 50% cheaper

28 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Complete range change disaster

Complete range change. No clue as to what is equivalent to the muesli I’ve loved for years. Why would any company do something so stupid and alienate its existing customer base? I’ve gone for Waitrose muesli now - much better value.

28 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed at the end of Simply Nutty

Very disappointed at the discontinuation of Simply Nutty - perfect for those who, like me, dislike raisins/sultanas. Now you appear to have no raisin/sultana-free options, I will be abandoning Dorset after many years.

2 de junio de 2026
Opinión espontánea
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Respuesta de dorset cereals

Hi Akylas, thank you for getting in touch about this. We would love to hear from you, if you could send us an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will respond to you as soon as possible. Best regards, Dorset Cereals

Valorada con 1 estrellas sobre 5

I have been enjoying Dorset Gloriously …Dissapointed

I have been enjoying Dorset Gloriously Nutty Muesli for as long as I can remember, what is going what has happened to the nuts and fig pieces? I have noticed a slow decline in the overall Quality of the product. When on offer I noticed how inferior the product was and now again since re packaging and new formula it is just not the same,very powdery,few nuts no flavour and poor quality. Iwill not be buying again.

1 de junio de 2026
Opinión espontánea
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Respuesta de dorset cereals

Hi Lynda, thank you for your feedback on this. We'd be grateful if you could send us an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will respond to you as soon as they can. Best regards, Dorset Cereals

Valorada con 1 estrellas sobre 5

Awful new products

I have been buying Simply Delicious Muesli for years. However since the change of product, I will no longer be buying anything from your company. You have changed a product and reduced the size from 650g to 500g. While increasing the price from £3 odd to £4.50. The quality of the replacement product tastes like sawdust, and you have ruined your products, and lost another customer. By the looks of your trustpilot reviews, you have lost a lot.

I emailed your company about the changes and you did not respond. It’s clear you actually don’t care and only care about profits and ripping off your loyal customers with your new substandard product.

Change it back or I fear you will be going
Bust very soon

30 de mayo de 2026
Opinión espontánea
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Respuesta de dorset cereals

Hi, thank you for getting in touch about this. We'd very much like to hear from you, if you could send an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will get back to you as soon as they can. Best regards, Dorset Cereals

Valorada con 1 estrellas sobre 5

The muesli is not nearly as good as it…

The muesli is not nearly as good as it was. I’ve eaten it for many years, but I will not be buying it again. It is a pity. What was once a good brand has really gone downhill.

Also, it’s probably a commercial mistake. I can foresee Dorset cereals losing half the market.

29 de mayo de 2026
Opinión espontánea
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Respuesta de dorset cereals

Hi Rhys, thank you for your feedback. We would very much like to hear from you, could you please send us an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will get back to you as soon as they can. Best regards, Dorset Cereals

Valorada con 1 estrellas sobre 5

not many nuts

enjoyed gloriously nutty everyday before - but where are all the nuts!!!!

27 de mayo de 2026
Opinión espontánea
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Respuesta de dorset cereals

Hello, thank you for your feedback on our Gloriously Nutty Muesli. We'd very much like to hear from you, please send an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will get back to you as soon as they can. Best regards, Dorset Cereals

Valorada con 1 estrellas sobre 5

What a shame

What a shame, to take a great brand and a great product and trash it. Were they hoping no one would notice, do they care about nothing but profit? I have just been googling what’s going on with Dorset, as I have treated myself to a small sprinkle of Honey Granola on my yoghurt for years and I loved it. I was willing to pay the quite high cost because it was so delicious. The last few weeks have felt like chewing a mouthful of cardboard and I won’t be buying it any more. What are the new owners thinking? Their loyal customers will desert them, and they are unlikely to attract many new ones at this price point. Strange and sad, but at least it’s finally spurred me on to make my own granola.

25 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Simply Nutty ingredients comparison…

Simply Nutty ingredients comparison speaks for itself:

new:
Wholegrain OAT Flakes, Wholegrain Toasted WHEAT Flakes (22%), Nuts (Whole & Sliced ALMONDS (9%), CASHEW pieces (5%), Chopped Roasted HAZELNUTS (3%)), Barley Flakes, Raisins, Wholegrain WHEATFlakes.

old:
Wholegrain Oat Flakes, Chopped Dates (19%), Barley Flakes, Wholegrain Toasted WheatFlakes, Wholegrain Wheat Flakes, Nuts [Chopped Roasted Hazelnuts (2.5%), Whole Almonds (2.5%), Chopped Brazil Nuts (1.5%)], Sunflower Seeds (2.5%).

Downgrade in quality, done sneakily. After many years as a loyal customer I have lost trust in this brand. The new much worse quality doesn't warrant the price.

24 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

So disappointed with the changes!!

So disappointed with the changes!!! Why fix something that wasn’t broken? I really dislike the new branding as well. The new recipes are inferior in taste and I definitely don’t trust the ingredient list as much as I used to. The simple ingredients were the main reason I bought Dorset cereals over other brands. So so disappointed, I’m planning to make my own granola and myself from now on as no brand can seem to get it right without adding loads of rapeseed or sunflower oil and tonnes of sugar. Sad to see these changes.

24 de mayo de 2026
Opinión espontánea

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