As a small family business, finding an agency that actually listens felt impossible until we found DPOM. Lee has been wonderful, he remembers the little details about our business and always has time... Ver más
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Consulta las opiniones de los clientes
Been Using them for 2 months or so feeling the difference and defi right direction after being lied to by previous incumbent who could spend money fast and always had an excuse why ROAS wa... Ver más
I spend around 5000 per month and am subscribed to DPOMs Elite package. Since signing up I’ve seen my CPA go down and my conversions increase without spending a penny more. I am completely satisfied... Ver más
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I’ve been running google ads campaigns for my business’s for over 3 years now. My original ad company we’re too busy and couldn’t take my new business on so I found DPOM through word of mouth I’m gla... Ver más
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Información sobre la empresa
- Agencia de publicidad
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- Agencia de marketing
- Agencia de marketing online
- Servicio de marketing por Internet
- Servicio SEO
Sobre DPOM
Escrito por la empresa
DPOM have provided our Google Ads management service to over 1000 small and medium businesses over the last 13 years.
We specialise in helping small businesses grow with Google Ads, and with over 13 years of experience across almost every industry, DPOM is uniquely positioned to help your business grow. We pride ourselves on being honest and transparent with our clients from the very start so you can make informed decisions about whether or not to engage our services.
We'll never make a guarantee or promise that we can't keep, and we'll always give you unfiltered realistic expectations of what we can do to help your business grow.
Why choose DPOM?
- Small business-friendly pricing - Prices start from just £95 per month for smaller budgets on Google Ads
- Over 13 years of experience - We've helped businesses with budgets ranging from £200 to £200,000 per month!
- No long-term contracts - We won't tie you into paying for something you no longer need! Our contract is a simple monthly rolling agreement that you can cancel whenever you need to with just 31 days notice.
- Cancel anytime with just 31 days' notice - Google Ads (like any advertising) doesn't work for every business, and we believe if it doesn't work for you, you should be able to cancel with no fuss! To cancel, you simply email cancellations@dpom.co.uk and provide 31 days' notice to cancel and that's it!
- Transparency Guarentee! - Google Ads and SEO (and any marketing) takes time and in every quote we send, we lay out time frames and expectations so you're fully informed from day one!
We always recommend only signing up to our service if you're willing to give us 3 months to try various strategies to improve your results.
There are no guarantees with any type of marketing, and we'll only ever give you realistic expectations so you can make objective decisions about your investment and whether to continue or not.
We know that as a small business owner, you may not have the time to manage your Google Ad campaigns and you need to make every penny count. With packages to suit most budgets, DPOM offers expert care to manage your campaigns while you manage your business. Speak to our friendly team today to learn more about how we can help your business grow.
Información de contacto
DP Online Marketing Ltd, Mayden House, Long Bennington Business Park, Main Road, Long Bennington, , NG23 5DJ, Newark, Reino Unido
- 0115 727 0038
- info@dpom.co.uk
- www.dpom.co.uk
4,2
Muy bueno
242 opiniones
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The good, the bad, but most of all the truth!
The good:
The team was generally friendly to deal with, albeit somewhat corporate in tone.
Results were OK. I got some enquiries, but I broke even / even + a few hundred pounds. Certainly nothing to write home about.
The bad:
Response times were inconsistent—sometimes slow, with some emails going "missing."
The terms and conditions are 32 pages long and heavily weighted in their favour. I wish I had trusted my gut and not signed up—they make cancellation, not difficult, but certainly inconvenient.
I received no reports during my time with them, until asking during my last communication with them. The report was not explained to me, so was next to useless.
I paid extra for 1 on 1 meetings, but these hour long meetings were a 20 minute phone call.
Despite being told that conversions were absolutely the most important focus, conversion tracking was still not set up after 3 months.
I made 5 payments between November 20 and 21 February (3 months), which means they charge you an additional month at both the start and end of the contract.
20 de febrero de 2025
Opinión espontánea
Respuesta de DPOM
Hi James,
We’re really pleased to hear you found our team friendly and that your campaign delivered some results — even if it didn’t go as far as you’d hoped. That said, we're sorry to hear aspects of your experience left you feeling disappointed.
We’ve reviewed your comments carefully, but we’ve been unable to identify you as a client based on the information provided. If you're happy to reach out to us directly at accounts@dpom.co.uk, we’d genuinely appreciate the opportunity to look into this further and properly understand what happened.
In particular, we’d like to better understand your concerns around reporting, meeting lengths, and conversion tracking — these are areas we take seriously, and if expectations weren’t met, that’s something we want to address internally.
We also understand that our contract terms and billing structure can be detailed, and we're always working to make these clearer and more transparent during the onboarding process. Our intention here to be nothing less than fully transparent which is why we provide detailed information at the quote stage - to ensure all potential clients are fully informed from day one.
Thanks again for your feedback, and we wish you the best in your future marketing efforts.
Lee has been unbelievable from the get…
Lee has been unbelievable from the get go! I came into this with pretty low expectations, as I haven't had the best results with Google Ads in the past. Lee set realistic expectations, explaining what he thought was possible while also being honest that sometimes the product or pricing can be the issue. From the get-go, he was upfront and didn’t promise the world, which I really appreciated.
Lee took over my account in December—typically a slow month for my business (timber sales). Despite this, we started seeing steady improvements month by month. Now, in March, less than three months in, I’ve already broken my biggest monthly revenue record from last year! Considering it’s still winter and we’re only 18 days into the month, you can imagine how impressed and happy I am.
If you’re thinking about Google Ads, there isn’t a better company to go with! Highly recommend.
19 de diciembre de 2024
Opinión espontánea
Respuesta de DPOM
Thank you so much for your fantastic review!
We’re thrilled to hear how happy you are with the results and that Lee has been able to turn things around for you. Setting realistic expectations from the start is key, and we always appreciate when clients trust the process. As you've seen firsthand, when given the right time and strategy, great results follow!
It’s especially exciting to see you break revenue records in what’s usually a slow season for your business—proof that a well-structured Google Ads strategy can make a real difference. We truly appreciate your recommendation and look forward to seeing what else we can achieve together!
Things my second time being a client…
Things my second time being a client with Dpom, the first time I was tempted away by another agency repeatedly calling and telling me they can improve my account. 3 months later they trashed my campaigns so I called DPOM back in the hope they can help
I signed up within the day and 3 days later everything was running back to normal - a huge relief! If they hadn’t rescued my Google Ads the business impact could have been substantial
I won’t be leaving Dpom again, highly recommended
15 de marzo de 2025
Opinión espontánea
Respuesta de DPOM
We really appreciate you coming back to us and are so glad we could get things back on track quickly! It’s always frustrating when a campaign takes a wrong turn, but as you’ve seen, having the right strategy in place makes all the difference.
We always focus on long-term, sustainable success rather than quick fixes, and we’re thrilled to hear you’re happy with the results. We look forward to working with you for the long haul!
I’m a tyre fitter in Nottingham and…
I’m a tyre fitter in Nottingham and Newark and the Google ads pro service works for me. I know when it’s not working as my phone stops ringing and the guys at dpom are always on hand to reassure me and improve the ads
20 de febrero de 2025
Opinión espontánea
Respuesta de DPOM
Thanks for your feedback! It’s great to hear that our Google Ads Pro service is driving real business for you. A ringing phone is always a good sign, and we’re here to make sure it stays that way.
As always, when performance dips, we analyse the data, identify improvements, and adjust strategies to keep your ads delivering the best possible results. That’s exactly why ongoing optimisation matters—Google Ads isn’t "set and forget," it’s about continuous refinement.
We appreciate your trust in us, and we’ll keep working to make sure your business gets the calls and customers it deserves.
Amazing Experience!
Lee has delivered results that other agencies told us were impossible. His expertise and dedication to our Google Ads campaigns have made a significant impact. We’re really happy with what we’ve achieved so far and excited for future projects! Highly recommend his work!
14 de febrero de 2025
Opinión espontánea
Respuesta de DPOM
Thanks so much for your kind words! We love proving that “impossible” is just a challenge waiting to be solved. It’s been great working with you, and we’re thrilled to see the impact our Google Ads strategies have had on your business.
Success in digital advertising isn’t about guesswork—it’s about experience, data-driven decisions, and continuous optimisation, and we’re glad that’s paying off for you.
We’re just getting started, and we’re excited to see what we can achieve together in the future. Thanks for your trust and recommendation!
Fantastic service helping me find more…
Fantastic service helping me find more online customers for my food stall at borough market, thanks guys
25 de enero de 2025
Opinión espontánea
Respuesta de DPOM
Thank you for the lovely feedback! We’re delighted to hear that our efforts have helped bring more online customers to your food stall at Borough Market. It’s always rewarding to see businesses like yours thrive, and we’re glad to be a part of your journey.
If you ever need anything or have new ideas to explore, we’re here to help. Thanks again for trusting us!
Took both seo and google services and…
Took both seo and google services and happy with their service. I was originally going to have Google ads only but the price for both was good and I’m glad I did
Lee and Camilla are really helpful and I’m really looking forward to the future
8 de enero de 2025
Opinión espontánea
Respuesta de DPOM
Thank you for sharing your experience! We’re thrilled to hear you’re happy with both our SEO and Google Ads services. It’s great that you saw the value in combining them, as they work even better together for long-term growth.
Lee and Camilla will be delighted to know you’ve found their support helpful. We’re excited to keep working with you and seeing your business grow in the future!
Been using these guys for my Google Ads…
Been using these guys for my Google Ads for about 4 months now. Took a bit of time to get things going, but they were upfront about that from the start. The communication’s been spot on – always quick to reply and happy to explain things in plain English, which I really appreciate.
Now the ads are performing better than ever, bringing in more leads and work. Well worth the investment, and I’d definitely recommend them to anyone looking to grow their business.
7 de enero de 2025
Opinión espontánea
Respuesta de DPOM
Thank you so much for your thoughtful review! We’re really glad to hear that you appreciated our upfront approach and clear communication. Taking the time to fine-tune things is key to long-term success, so it’s great to see the results paying off with more leads and work coming in.
We value your trust and recommendation, and we’re excited to keep helping your business grow. If you ever have questions or new goals, we’re always happy to help!
We have been using DPOM for a while now…
We have been using DPOM for a while now and results are fantastic. Service always spot on! Thank you Lee.
21 de noviembre de 2024
Respuesta de DPOM
Thank you for your kind words! We’re so pleased to hear that you’re enjoying fantastic results and top-notch service. Lee and the team always strive to deliver the best, so it’s wonderful to see that reflected in your experience.
We appreciate your continued trust and look forward to more success together. If you ever need anything, we’re just a call or email away!
Use them for my beauty salons in…
Use them for my beauty salons in Grantham and Newark and they work well and my bookings are up so very happy
22 de octubre de 2024
Opinión espontánea
Respuesta de DPOM
Thank you so much for sharing your experience! We're thrilled to hear that your bookings are up and that our efforts have been beneficial for your beauty salons in Grantham and Newark. Helping you grow is what we’re all about, and it’s fantastic to see positive results.
If you ever need anything or have ideas to explore, we’re always here to help. Thanks again for trusting us with your marketing!
Best regards,
The DPOM Team
Camilla has been great
Camilla has been great. She's worked within my businesses guidelines, and limitations, and has been knowledgeable throughout. She has helped me understand the variations within Google to help me make strategical decisions. Brett was also great during the implementation phase.
16 de octubre de 2024
Opinión espontánea
Respuesta de DPOM
Thank you so much for your kind words! We're thrilled to hear that Camilla and Brett have been able to support your business so effectively. It's always our goal to work closely with our clients, ensuring we meet your specific needs and help you make informed decisions. We're delighted that you found our approach knowledgeable and strategic. If there's anything else we can assist you with in the future, don't hesitate to reach out. Thanks again for your feedback!
Friendly and helpful
Been using DPOM for several months, excellent people who really care for their clients. They lay everything out from the beginning and helped me understand what my ads are doing, and why.
16 de octubre de 2024
Opinión espontánea
Respuesta de DPOM
Thank you for your fantastic review! We're so pleased to hear that you've had a positive experience with us and that our team has been able to provide clear guidance from the start. Helping our clients understand the performance of their ads and the reasoning behind our strategies is a key part of what we do. We're always here to support you, and we look forward to continuing our work together!
Lee and Camilla are brill
Lee and Camilla are brill, they take time to understand my small business and explain to me about how my ads work in plain English, not jargon designed to confuse me. I’m a stylist for a living and not a marketer so having these guys look after my Google ads is a life saver.
10 de octubre de 2024
Opinión espontánea
Respuesta de DPOM
Thank you so much for your kind words! We're thrilled to hear that Lee and Camilla have been able to make managing your Google Ads easier and help you understand the process. Our goal is always to communicate clearly and make things as simple as possible for our clients, so it's great to know we've hit the mark. We're excited to continue working with you and supporting the growth of your styling business!
10/10 service
10/10 service, met my business needs. Camilla is very friendly and helpful. Would recommend this company.
10 de octubre de 2024
Opinión espontánea
Respuesta de DPOM
Thank you for the fantastic feedback! We're delighted to hear that our service met your business needs and that Camilla was able to assist you so well. Your recommendation means a lot to us, and we're here to help whenever you need. We look forward to continuing to support your business!
5 Stars! Succeeded were others failed!
I've been using DPOM for Google Ads management for the last 3 months, and I have to say, they’ve really gone above and beyond. I'd been struggling to get my conversion tracking sorted for ages – my previous agency just couldn't get it working right. No matter what they did, calls and form submissions were never tracked properly. But DPOM put in loads of effort, and after a fair bit of troubleshooting, they managed to get everything set up perfectly. Now I can see exactly which ads are bringing in calls and enquiries, which has made a huge difference to my business.
They didn’t just stop there either. They completely rebuilt my campaigns from the ground up – something I didn’t even realise I needed. The results speak for themselves; the campaigns have taken off, and I’m seeing better quality leads than ever. It's clear that DPOM know exactly what they’re doing when it comes to Google Ads. Their reports are easy to understand, and they keep me updated on how everything's performing, which is something my last agency never bothered with.
I’ve been so impressed that I’m now signing up for their SEO services too. If they can do for my website what they’ve done with my Ads, I’m in good hands. If you’re looking for a team who know their stuff and actually care about getting you results, give DPOM a go. It’s been a breath of fresh air working with them. Highly recommend!
9 de octubre de 2024
Opinión espontánea
Respuesta de DPOM
Wow, thank you for such an amazing and detailed review! We’re thrilled to hear that we’ve been able to make a real difference for your business, especially after the challenges you faced with conversion tracking. Our team is dedicated to getting things right, and we’re glad our efforts have paid off for you. It’s fantastic to know that you’re seeing better quality leads and that our approach to campaign management and reporting has been a breath of fresh air.
We’re excited to start working on your SEO and look forward to delivering the same level of results there too. Thanks again for your kind words and your trust in us – it means the world!
"I initially had high exp"Unreliable Service and Poor Communication – A Costly Mistake"ectations for…
"I initially had high expectations for this company, but after reviewing their work, it became clear they do not deliver on their promises. They used completely irrelevant and costly keywords that were not specific to the targeted area, which ended up wasting both time and money. The communication is frustrating, as you can’t get hold of them when needed. You're forced to book appointments that take days, just so they can log in, check your account, and catch up. The customer service is, without a doubt, the worst I’ve ever encountered. I cannot recommend their services."
9 de octubre de 2024
Opinión espontánea
Respuesta de DPOM
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet your expectations.
You were on our Lite package, which provides a streamlined service at a lower price point compared to our other packages. As outlined in the package details, calls do need to be booked in advance to ensure we can dedicate the necessary time to each client. However, email support is always available, and you’ve used this channel previously. Our Pro package provides priority support and doesn't require booking calls, this was also offered to you at the time of quoting.
Regarding the campaign, we built it based on keywords that were agreed upon together, reflecting the bodyguard services promoted on your website. We always strive for transparency and encourage clients to share any concerns during the campaign. Over the 7 months we worked together, no issues were raised, and it seemed the campaign was progressing as expected.
We note that when you recently reached out, it was to request a refund rather than to discuss specific concerns. We asked twice for more details to help address your dissatisfaction, but the first time we received any specific feedback was in this review.
We understand that Google Ads may not work equally well for every business, and we do our best to set realistic expectations from the beginning.
We wish you the best with your future marketing efforts
True opinion- avoid as not doing it.
Angry with myself for allowing this company to run my campaign. I received not a jot extra in business and my ad was no where near as good as when I ran it myself. I now have a company doing a great job less than a month after moving away. If I were asked I'd say DON'T do it!
1 de julio de 2024
Opinión espontánea
Respuesta de DPOM
Dear Brian,
Thank you for your feedback. I’m sorry to hear you didn’t have the experience you were hoping for. As mentioned on our website, and even on our Trustpilot profile, we recommend allowing at least 3 months to start seeing meaningful results from Google Ads campaigns. I can see you were only with us for 2 months, which doesn’t give the campaigns the time needed to optimise fully.
Additionally, over the summer months, it’s well known that your industry experiences a quieter period, which is why we often see a significant improvement come September. I’m glad to hear things are picking up for you now, though that’s not surprising given the timing.
We’re committed to helping our clients succeed, and we’re always happy to review campaigns and make adjustments to improve performance over time. It’s unfortunate we didn’t have the chance to fully demonstrate what we could achieve for you. Should you ever wish to give us another try, we’d be more than happy to discuss how we can support your business further.
Wishing you all the best with your current provider and future campaigns.
Excellent Service and Expertise
We have been working with Camilla at DPOM for around six months, and I can't recommend her highly enough. Her knowledge and expertise in managing our Google Ads accounts have been exceptional. She consistently delivers excellent results, with our accounts seeing continuous improvement under her care. Camilla is professional, responsive, and always goes the extra mile to ensure we get the best possible outcomes. If you're considering support for Google Ads, I highly recommend her outstanding service and dedication.
12 de septiembre de 2024
Opinión espontánea
Respuesta de DPOM
Thank you so much for your kind words and glowing review! We’re thrilled to hear about your positive experience working with Camilla and the DPOM team over the past six months. It’s fantastic to know that our expertise and dedication have made a difference for your Google Ads campaigns and that you’ve seen continuous improvements.
Camilla truly cares about delivering the best results for our clients, and we’re so glad to see her efforts reflected in your success. Your recommendation means the world to us, and we’ll continue to work hard to ensure your campaigns perform at their very best.
If there’s anything else we can do to support you, please don’t hesitate to reach out!
Lee is my account manager and I find…
Lee is my account manager and I find him to be friendly, approachable and professional.
Great service and always there if I have any questions.
Too bad he’s a city fan!
20 de agosto de 2024
Opinión espontánea
Respuesta de DPOM
Thank you for your great review! We’re delighted to hear that you’ve had such a positive experience working with Lee. It’s always our aim to provide friendly, approachable, and professional service, so it’s fantastic to know Lee has been able to meet your expectations.
We’re glad to hear that he’s always available to help with your questions – though we do apologise for his choice of football team! 😄
If there’s anything more we can do for you, feel free to reach out anytime.
Top company and Lee really knows his…
Top company and Lee really knows his stuff.
100% recommend working with him!!
7 de agosto de 2024
Opinión espontánea
Respuesta de DPOM
Thank you so much for your fantastic feedback! We’re thrilled to hear that you’ve had such a great experience with Lee and that you’d recommend working with him. He’s truly dedicated to ensuring our clients get the best possible results, and it’s great to see that his expertise is making an impact.
We look forward to continuing to support you and your business. If you ever need anything, don’t hesitate to reach out!
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