Dreams - Reading Opiniones 

I have back pain so went to Dreams to get a new mattress. It came within two weeks, but within a very short time my back pain intensified so much I could hardly walk. The mattress was too hard. I went back to Dreams to order another mattress which was £405 cheaper than the first. I expected this amount to be credited to my credit card, but was shocked to be told I would get vouchers instead. However, I had further talks with Dreams and they credited my card with with half of the outstanding value and I took the rest in vouchers. So a happy ending.

Helpful staff ,whole process went smooth , very pleased with matters

Very good service and very helpful. Looking forward to our new mattress!

Brilliant price super product

Very polite and very helpful .Was earlier than time allocated.

We popped into Dreams just to look at a new mattress OMG best thing I ever bought. Ended up buying a bed and pillow to. Both myself and my husband have had the best night sleep since we got our new set up. The lady that served us Chris I think her name was so helpful, knowledgeable and politely. We were never rushed. We took our time and chose the items we really wanted. This was the Dreams in Kingsbury Road Erdington Birmingham. So glad we popped in Tony and Jackie

Great service from ordering to delivery.

Great service

Outstanding help during my recent visit to Dreams. Friendly approach, expert knowledge, and patience in guiding me through the options made the process of choosing a mattress so much easier and stress-free.

Took the time to understand my needs, explained the features clearly, and ensured I felt confident in my choice. Professionalism and warm customer service truly stood out and made the entire experience a pleasure.

Very helpful in choosing a mattress that I needed post op. The Reading branch had a piece of equipment that cleverly came up with suitable possibilities. Brilliant. Very smooth from start to finish.

We when to your store in eastbourne to ask why on theottomanbed side did not have a glass top we were told it did not come with one but on the box it says fragile glass in this box your use less assistance said it was the glass bulbwhich was not in that box I fell we were treated very badly by your staff and I intend to make this matter let people not to buy your products or check every single item they are getting.
Thank you for the reply.
You are just quoting the lies made up by the sales person at Eastbourne.
If the warning, 'fragile contains glass' on the box is because of the light bulbs, why were the lights with bulbs in the headboard box. As that is where they are fitted to. If any of you looked at the item ordered or new anything about this item you would have realised this excuse is a lie, made up by the sales person as an excuse.
I have been misslead by the box saying glass is included, the staff at Eastbourne and you at customer services.
A VERY DISAPPOINTED CUSTOMER

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From the purchase process to the delivery and assembly, all went as we agreed.

Was originally given the wrong Delivery date had to ring to sort it out

Great quality beds! Love it. And very helpful staff! Thanks guys!

Claire and Kevin at the Reading branch made my bed shopping experiance an absolute delight. Due to situation with moving house they were able to reassure me about the options on delivery dates and finance options. I didn’t feel any pressure from the team and they really helped my vision come to life

Great product. From show room to bedroom no issues.

Customer service at Dreams has been stand out amazing from start to finish. Brilliant at point of sale, the guy at the shop was extremely knowledgeable and patient while we tried out every mattress in the shop! Customer service were incredibly helpful to deal with over the phone and the delivery guys went above and beyond to get our bed to us when our road was closed! Can't recommend highly enough.

Delivery on time. Friendly and professional workers help doing the assembling. Sturdy lodge bed. Sealy hagen mattress very firm to support my back.

Really comfortable.. Thought it wouldn’t be as I
Chose firm, but absolutely right for my back.