Drivalia UK - GLASGOW CENTRAL Opiniones 

162
TrustScore: 4 sobre 5

4,0

130 Laidlaw Street connected to Scotland street, (Scotland Street Side), G5 8NX GLASGOW, SCOTLAND, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Kenny is an absolute legend who managed to sort me out with a nicer car for a very special occasion! Nice easy experience, lovely cars!

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Do not use this car rental service. There was plenty of hidden fees not communicated properly which lead us to pay an excess of 400 pounds on top of the rental of the car. The customer service was ver... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kenny was absolutely brilliant, helped us out after dealing with another not so friendly company, thank you again

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From order on line through to collection and drop off the experience was easy and seamless. The whole process including my vehicle was wonderful. Thank you again DRIVALIA and a very special thanks to... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de alquiler de automóviles

Sobre Drivalia UK - GLASGOW CENTRAL

Escrito por la empresa

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Información de contacto

  • 130 Laidlaw Street connected to Scotland street, (Scotland Street Side), G5 8NX, GLASGOW, SCOTLAND, Reino Unido

  • 0141 611 7103

4,0

Muy bueno

TrustScore: 4 sobre 5

162 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(162)

4732 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Gary was great

Gary was great. Very informative and welcoming. Would definitely recommend

19 de febrero de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 1 estrellas sobre 5

Dishonest fee charges

I recently rented a car with Drivalia through Expedia and the experience was extremely disappointing. Upon arrival ive been charged 35 pounds "check in fee" as u was supposed to do before picking up the car (ive never been told about it during the booking process). After paying the fee, they stated they didnt have the small car i requested and provided me with a big car.
However, when I raised it with Expedia, Drivalia had the audacity to say the charge was regarding an upgrade and not the fee (even though I sent the invoice to expedia).
It is dishonest and awful. The lack of transparency and lie is terrible and I would never recommend drivalia to anyone.
Be careful when renting with them!

8 de febrero de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Excellent service from Kenny

13 de febrero de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

First class service

First class service. Great value for money. Hired a car for £81 for 5 days and handed back really straight forward. Just make sure you have all the documents they ask for ready when taking your car out. Many thanks to Gary.

11 de febrero de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Great return with Gary!

11 de febrero de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Absolutely outstanding service

Absolutely outstanding service
In and out guy in reception was spotnon aswell
Will be using again beats all the main dealer hirers

9 de febrero de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Brilliant car

Brilliant car. Fantastic service from Kenny.

5 de febrero de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 4 estrellas sobre 5

Good and fast service at pick up

Good and fast service at pick up. Only issue was pick up was delayed by a could of hours because car wasn't ready. Fortunately I didn't have any plans so this suited me fine. Apart from that all good.

1 de febrero de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Perfect car hire ad good service thanks…

Perfect car hire ad good service thanks everyone especially Gary

27 de enero de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Thanks to Kenny and the staff at…

Thanks to Kenny and the staff at Glasgow Centre branch — I’m a regular and they always do their best to sort me out, regardless of the circumstances.

23 de enero de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

I dropped off then picked up a car and…

I dropped off then picked up a car and was dealt with by Gary.

He was very helpful and a credit to the company, its dealing with people like him that would make me want to hire again.

11 de enero de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 1 estrellas sobre 5

They scammers

They are scammers , it's happend with me twice, whenever i booked a car, they never give me that car, always said we don't have that car, you need to pay extra then we can give you other car.

14 de enero de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Efficient sales from Kenny

Efficient sales from Kenny, car was great.

16 de enero de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Car is excellent service was great from…

Car is excellent service was great from Kenny

15 de enero de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 1 estrellas sobre 5

Surprised

Drivalia was the only car company i would rent from. I have rented loads of cars from drivalia. I have built up over 1000 loyalty points.

Well until my experience yesterday. I am no longer a customer, I am going elsewhere now

The story is"
I booked my rental car.
I uploaded all of my documents, drivers licence, utility bills. Dvla check code.

I paid for the car, I turned up at the branch. I got a taxi to the branch £15. I was expecting to get a car, and drive off, i had to get a taxi back home, another £15. £30 down

Well" I was advised that there was a new rule, I needed to get a credit check, I was surprised that I didn't pass the credit check. Drivalia has never done a credit check on me before. Even the guy from the branch felt terrible I didn't get the car, the guy from drivalia knew I was a loyal customer.

I was told I couldn't rent the car, because I didn't pass the credit check.

Now I need to fight for a refund from discover.cars. the third party, that's the company I used to get the booking.

There was no details about a credit check when I booked my car rental.

Drivalia is going to loose customers, especially people coming from abroad looking to rent.

Just be aware, if you pay for a rental from drivalia, your money has left your account. You turn up at the depot, you might get refused a car, drivalia is now doing credit checks.

How it works works the credit check.

Their is ten teirs of credit check.
If your in the top 4 teirs. You will pass the credit check.

The thing that puzzles me is. I always leave £1,500 ont credit card as a security deposit incase of an accident. Why do drivalia need to do a credit check.

My credit score is good, I have credit cards, loans, I have never missed a payment on anything.

I was annoyed with drivalia. I

I have now decided to rent from green motion. Probably better rates than drivalia.

I hope drivalia stop the credit check part. Even disclose to people that yous will be doing credit checks.

After years of loyalty to drivalia, today was my 1st time using green motion. It was cheaper.

7 de enero de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Great car

Great car, and excellent service from Kenny

5 de enero de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Kenny made the experience easy

Kenny made the experience easy, was a great car too and would recommend

20 de diciembre de 2025
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Excellent EV car and good service from…

Excellent EV car and good service from Kenny

19 de diciembre de 2025
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Another Great Hire

I've hired from Drivalia for a long time and every time the guys are fantastic. Today, Gary was great on the desk with my check in. Fast, efficient and knowledgeable. Great job!

17 de diciembre de 2025
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Car was great

Car was great, service from Kerry was great. Fantastic experience, will use again!

16 de diciembre de 2025
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW CENTRAL

Respuesta de Drivalia UK - GLASGOW CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

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