Mark was extremely helpful, his customer service is absolutely amazing. Ended up visiting 10 different companies before here and found this one. Been back again to hire another car.
La empresa ha respondido
912 Herries Road - Topcars Sheffield, Sheffield, S6 1QW SHEFFIELD, ENGLAND, GB
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Mark was extremely helpful, his customer service is absolutely amazing. Ended up visiting 10 different companies before here and found this one. Been back again to hire another car.
La empresa ha respondido
hello just had a car of drivalia in Rotherham the prize is so cheap and very good costumer service next time anyone need a car try drivalia the best car hire company in country
La empresa ha respondido
Been a few times now for a car from the Sheffield branch and I have to say they are amazing! So kind and friendly and the service is just so easy, quick and fantastic prices. Wouldn’t use anyone else... Ver más
La empresa ha respondido
No stars at all for this company, made an online booking to rent a car for 4 days ,paid in advance a fixed sum . On the website it’s mentioned that the deposit is between £250 and £2500 and when I... Ver más
La empresa ha respondido
Escrito por la empresa
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
912 Herries Road - Topcars Sheffield, Sheffield, S6 1QW, SHEFFIELD, ENGLAND, Reino Unido
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Ha contestado el 97% de las opiniones negativas
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Struggled with web site so went to site helpme so much

Respuesta de Drivalia UK - SHEFFIELD
Staff made me feel at easy explanning everything

Respuesta de Drivalia UK - SHEFFIELD
Car was good condition and staff helpful

Respuesta de Drivalia UK - SHEFFIELD

Respuesta de Drivalia UK - SHEFFIELD
Fantastic experience would highly recommend

Respuesta de Drivalia UK - SHEFFIELD
Excellent customer service by mark and drivalia, would definitely recommend

Respuesta de Drivalia UK - SHEFFIELD
I don’t usually leave negative reviews, but I am extremely disappointed and furious with this company.
I reserved a car on the 11th of September and paid the full amount upfront. Shortly afterwards, I received a call from the branch saying there were no cars available and that I would receive a refund within 2–3 working days.
It has now been two weeks, and despite chasing up the refund on three separate occasions, I still haven’t received my money back. This is completely unacceptable.
It is unfair to block customers’ money for so long simply because the website is not updated properly regarding car availability. The lack of communication and delay in refunding is extremely unprofessional, and I will not be using this company again.

Respuesta de Drivalia UK - SHEFFIELD
hello just had a car of drivalia in Rotherham the prize is so cheap and very good costumer service next time anyone need a car try drivalia the best car hire company in country

Respuesta de Drivalia UK - SHEFFIELD
No stars at all for this company, made an online booking to rent a car for 4 days ,paid in advance a fixed sum .
On the website it’s mentioned that the deposit is between £250 and £2500 and when I attended the office I was asked to pay £1500 deposit . The options were that I will have to pay £900 deposit and pay extra for the car per day , pay an amount per day that I would have never agreed when I made the Initial booking .
So no transparency, hidden charges, misleading informations.
They tricked me in paying a smaller fee and deliberately did not tell me when the booking was made .
They didn’t refund my sum saying that its non refundable so I walked away with nothing

Respuesta de Drivalia UK - SHEFFIELD
My first and last time using Drivalia. They charged me an extra £150 and despite having booked via booking.com and getting insurance at that time, I was told by the man at the desk that that was not sufficient and was forced to buy their insurance or surrender £1500 as a deposit. Utter scam. I was not alone on the day I was there. Everyone was unsatisfied with Drivalia.

Respuesta de Drivalia UK - SHEFFIELD
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