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DriveTime Car Sales - Glen Burnie Opiniones 39

TrustScore: 4 sobre 5

4,1

7513 Ritchie Hwy, 21061 Glen Burnie, MD, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Charles was a great sales person. He really made me felt happy and was very supportive and helping me with my decisions. I had bad times with dealerships but for the first time I felt like someone act... Ver más

Valorada con 5 estrellas sobre 5

I’m absolutely happy about my decision to come to drive time. Customer service was excellent Mr Charles Jennings did a fantastic job with going over everything and explaining every detail. Thank you D... Ver más

Valorada con 5 estrellas sobre 5

Maggie is THE most friendly, patient, and kind car saleswoman we have ever met. She made my husband and I feel welcome and content. She is very knowledgeable about the vehicle purchase process. She t... Ver más

Valorada con 3 estrellas sobre 5

The sales person was suppose to put hold on car everthing was done except a my last three pays we did try to down load was able so I told her I would in morning and be there at 330 to pick up car bu... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de automóviles usados
  2. Mercado de automóviles
  3. Concesionario de autos
  4. Compañía de financiación y préstamos para coches

Sobre DriveTime Car Sales - Glen Burnie

Escrito por la empresa

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Escrito por la empresa

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Información de contacto

  • 7513 Ritchie Hwy, 21061, Glen Burnie, MD, Estados Unidos

  • 14106890180
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Discover DriveTime

Shop every car with your personalized terms!

4,1

Muy bueno

TrustScore: 4 sobre 5

39 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 97% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Charles was a great sales person

Charles was a great sales person. He really made me felt happy and was very supportive and helping me with my decisions. I had bad times with dealerships but for the first time I felt like someone actually cared and helped me. Thank you Charles for your service and help me pick a vehicle.

14 de mayo de 2026
Valorada con 5 estrellas sobre 5

Amazing car buying experience!

Amazing car buying experience!! I highly recommend the Glen Burnie location, the entire staff was friendly and provided excellent customer service. Charles Jennings is the BEST!

1 de mayo de 2026
Valorada con 5 estrellas sobre 5

My experience at drive time in Glen Burnie was 5 stars

My experience at drive time in Glen burnie was awesome…It started with a conversation over the Phone with store Manager Oliver … I was coming at him hard with questions an he was patient and calm ..,, because I saw so many horror story and reviews ….he said I can’t speak for anyone else but you would just have to come here and see for yourself…so I did the next day I was greeted buy a lovely receptionist I forgot her name but she was really pleasant…she asked if I wanted tea Coffee or water and informed me linette
Will assist me… She said oh you spoke to our boss he told us all about you and that we need to make sure we take care of you lol
They were really nice Linette was awesome soft spoken and knew her ish….. I left out there with a beautiful Nissan rouge with only 68,000 miles even though my credit was terrible… Drive Time is truly the car dealership of second chances… I’m not gonna lie but my APR IS A LITTLE HIGH … but that’s because of my credit score in 6 to 12 months consecutive on time payments lol refinance and lower that …. Drive Time Glen Burnie y’all all are rockstars !!!!!

19 de marzo de 2026
Valorada con 1 estrellas sobre 5

I think I was sold a lemon

My experience at the location was awesome, BUT I just brought the vehicle on Monday and Thursday night my car wouldn't start. So when I called Drivetime I was told they are not mechanics and to call the warranty. She didn't even care! Was i sold a lemon?

23 de enero de 2026
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Respuesta de DriveTime Car Sales - Glen Burnie

Thank you for leaving your review, Niaisha Hill. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Valorada con 5 estrellas sobre 5

Friendly service

Great Team and continue to keep the customers first!

19 de diciembre de 2025
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Respuesta de DriveTime Car Sales - Glen Burnie

Thank you for taking the time to leave a review, Francis! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Valorada con 1 estrellas sobre 5

Horrible customer service

Horrible customer service! My van has spent more time in shops than it has been on the road! I have had to put a new transmission in it, a new water pump, my rear Door just stopped working and I am currently hour 6 into fixing it. I have had to use a tow on 3 separate occasions. I call drive time and what do they say? If it is covered by your warranty we can help you. Seriously? If I had had nonstop problems with the vehicle I pay $600 a month for you think I would get a swap or my van fixed the right way 1 time! Absolutely ridiculous! I will personally prevent anyone from buying a car from drive time.

5 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

George!!

George!!! He was patient, funny, and personable. My purchase was smooth. I was nervous but in and out. I highly recommend everyone go see GEORGE!!! I truly appreciate the knowledge he gave and made me feel at ease and said you want to leave with a car today? I said yes he said ok let’s do it! Thank you!!

21 de julio de 2025
Opinión espontánea
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Respuesta de DriveTime Car Sales - Glen Burnie

Hello Ashlee Dixon, Thank you so much for taking the time to review your visit at our Glen Burnie DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Valorada con 1 estrellas sobre 5

Customer service is scam

Customer service is scam. Commercials and online information not matching customer service specifications.

10 de junio de 2025
Opinión espontánea
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Respuesta de DriveTime Car Sales - Glen Burnie

Thank you for providing us with your feedback regarding your experience with our Glen Burnie location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Valorada con 5 estrellas sobre 5

It was awesome

It was awesome

22 de mayo de 2025
Opinión espontánea
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Respuesta de DriveTime Car Sales - Glen Burnie

We are grateful to have you as a valued DriveTime customer Valerie. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

I had the most wonderful experience at…

I had the most wonderful experience at DriveTime. My agent was George, he was exceptionally knowledgeable and fit me in and out within 2 hours max with the car that I wanted. Thanks George and DriveTime

10 de mayo de 2025
Opinión espontánea
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Respuesta de DriveTime Car Sales - Glen Burnie

We appreciate the 5-star rating you submitted, Angela. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that George was able to create that for you!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

My experience with DriveTime in Glen…

My experience with DriveTime in Glen Burnie Md was excellent, my rep CJ was outstanding, explained everything in detail, he was very down to earn and knowledgeable about the process. The assistant and general managers were awesome also, thank you all.

21 de marzo de 2025
Opinión espontánea
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Respuesta de DriveTime Car Sales - Glen Burnie

Hello Antwane Jones, Thank you so much for taking the time to review your visit at our Glen Burnie DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Sales person was very knowledgeable, nice and helpful.

I like to thank Drivetime for helping me in a timely manner. Stress free.

14 de enero de 2025
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Respuesta de DriveTime Car Sales - Glen Burnie

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Linita

Linita, was very friendly and professional.

8 de diciembre de 2024
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Respuesta de DriveTime Car Sales - Glen Burnie

Thank you for taking the time to share your DriveTime experience, Tia. We love to hear that Linita provided a great car-buying experience for you at our Glen Burnie DriveTime!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Very good Salesman will tell my friends…

Very good Salesman will tell my friends to come and shop with Drive Time.

2 de noviembre de 2024
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Respuesta de DriveTime Car Sales - Glen Burnie

Thank you for sharing your feedback with us, Everett Harris.

We're thrilled to know you had a positive buying experience while at our Glen Burnie DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

Valorada con 1 estrellas sobre 5

Selling cars that should not pass…

Selling cars that should not pass inspection. I was told that about my car I bought 10 days ago of which it’s been in the shop for all but 4. New motor water pump vvt solenoid now shocks struts new engine. What a joke don’t trust it

1 de octubre de 2024
Opinión espontánea
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Respuesta de DriveTime Car Sales - Glen Burnie

Thank you for leaving your review, Elwood. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30 days/1,500 miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

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