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DriveTime Car Sales - Knoxville Opiniones 35

TrustScore: 4.5 sobre 5

4,5

8801 Kingston Pike, 37923 Knoxville, TN, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Cody was very upfront and knowledgeable as he walked us through the buying process with Drive Time. He and the Knoxville staff were exceptionally helpful in getting us in the vehicle we needed and wan... Ver más

Valorada con 5 estrellas sobre 5

Friendly sales people and great work atmosphere. Colt Miller and Trista Messer treated us like family and gave my girls several options to choose from. Made the whole car buying experience great for... Ver más

Valorada con 5 estrellas sobre 5

Charles and Trista were so great here at DriveTime ! I have less than perfect credit, and most places were asking for a down payment of 4k or more. Charles was able to get me pre-approved for a 2019 T... Ver más

Valorada con 5 estrellas sobre 5

Colt was excellent, we had a really stressful time getting a car and getting all the paperwork and coverage taken care of, and he was very helpful and calm the entire time. He was happy and upbeat dur... Ver más


Información sobre la empresa

  1. Concesionario de automóviles usados
  2. Mercado de automóviles
  3. Concesionario de autos
  4. Compañía de financiación y préstamos para coches

Sobre DriveTime Car Sales - Knoxville

Escrito por la empresa

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Escrito por la empresa

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Información de contacto

  • 8801 Kingston Pike, 37923, Knoxville, TN, Estados Unidos

  • 18658240770
Promotion box for DriveTime Car Sales - Knoxville

Discover DriveTime

Shop every car with your personalized terms!

4,5

Excelente

TrustScore: 4.5 sobre 5

35 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 97% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

All the employees are awesome and…

All the employees are awesome and helped me find the car that is just right for me

24 de febrero de 2026
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Respuesta de DriveTime Car Sales - Knoxville

Thank you so much for your kind words, Roman. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Our salesperson Sierra was phenomenal

Our salesperson Sierra was phenomenal. We were having trouble being about to get into something we liked and could afford. We literally walked away from the table and were defeated. Sierra called us up after more number crunching and we were able to drive away in a vehicle we love.

10 de febrero de 2026
Valorada con 5 estrellas sobre 5

Great experience

This was a fast and easy process with Patrick . He answered all our questions and helped us get a vehicle within our price range. Great place to buy a car and hassle free. We look forward to doing business again.

5 de enero de 2026
Logotipo de DriveTime Car Sales - Knoxville

Respuesta de DriveTime Car Sales - Knoxville

Thank you for taking the time to share your DriveTime experience, Shauna. We love to hear that Patrick provided a great car-buying experience for you at our Knoxville DriveTime!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Easiest vehicle purchase I’ve ever made…

Easiest vehicle purchase I’ve ever made . Sierra with the Knoxville location was great

16 de octubre de 2025
Logotipo de DriveTime Car Sales - Knoxville

Respuesta de DriveTime Car Sales - Knoxville

We are grateful to have you as a valued DriveTime customer, Joshua. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Great place to get a car and great…

Great place to get a car and great people and respectable and great cars 100% recommendations

6 de septiembre de 2025
Opinión espontánea
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Respuesta de DriveTime Car Sales - Knoxville

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Sierra was a very awesome person to…

Sierra was a very awesome person to work with. The transaction was easy and uneventful.

6 de septiembre de 2025
Opinión espontánea
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Respuesta de DriveTime Car Sales - Knoxville

We appreciate the 5-star rating you submitted, Victoria McClain. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Sierra was able to create that for you!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Every one was really nice and…

Every one was really nice and knowledgeable. It was very easy, no hassle, the terms were very clear, and there were no unwanted surprises.

20 de agosto de 2025
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Respuesta de DriveTime Car Sales - Knoxville

We are grateful to have you as a valued DriveTime customer, Stacy. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations We are grateful to have you as a valued DriveTime customer [Customer Name]. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

I purchased a Toyota Prius from them…

I purchased a Toyota Prius from them and it was a 2008 I put new tires on it kept the oil clean and up till now it was perfect so now I have a Kia soul love this car as they listen to you and try to match the car to you they are right don't dread car shopping now

8 de julio de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Knoxville

Respuesta de DriveTime Car Sales - Knoxville

Thank you for taking the time to share your DriveTime experience, Kimberly. We love to hear that our sales staff provided a great car-buying experience for you at our Knoxville DriveTime!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

From the time I walked in until I left…

From the time I walked in until I left I felt welcomed! I already had my car picked out before coming there. They were quick to get me in for a test drive and the buying process was so simple and easy. Would recommend this place to anyone

12 de mayo de 2025
Opinión espontánea
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Respuesta de DriveTime Car Sales - Knoxville

We appreciate the 5-star rating you submitted, Racheal. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that the Knoxville dealership was able to create that for you!

Thank you,

DriveTime Customer Relations

Valorada con 1 estrellas sobre 5

Trusting drive time in their word is the biggest mistake you could ever make

Again, putting a zero is not an option so I had to put a one if you are wanting to make the biggest mistake of your life, you go right to Drive time, Knoxville and buy that car and buy that warranty. You’ll learn the hard way the warranty doesn’t cover anything Drive time doesn’t care about anyone. I asked the woman from corporate how she slept at night. She said she sleeps real well. My car needs $11,000 worth of work. I’ve never even put 5000 miles on it. it’s a Infiniti has 65,000 miles. It has 70,000 now it shouldn’t need all this stuff. It was also in a wreck that I wasn’t notified about so no I’m not happy and I am reaching back out and they’re not trying to do anything to correct the problem I want the card bought back as they should do that and stop taking people for their money if you give Drive time anything they are gonna give you and fulfill you with all your dreams that you dream of but those dreams are nothing. Their word is nothing. They don’t care about you. They don’t care about the car actually if you want to know where they refurbished it at they told me I have to get an attorney to get that information. Well that’s common sense. They don’t want you to know where they refurbished it at because I didn’t want you to know it was a wreck in the buyback guarantee that’s a joke. They would buy back through Experian because it was on the dealership to disclose all that information you think they disclosed it now they shit my hand and said thank you Miss Willson if you need anything be in touch I’ve been in touch with them every month since April of last year. What have I gotten? I’ve gotten a car I cannot drive. I’ve been in a rental and I’ve lost so much money so if drivetime has any conscience go buy the car back if they care about anything they’ll buy the car back. The car cannot be driven. They should buy the car back and reimburse me for all my rent on Lance partways what what do I call? Drive time? I call drive time. Dry nothing dry nothing you drive. Nothing you drive. Nothing they don’t fix it the warranty. Don’t fix it. It’s it’s a waste. It’s a waste of time and it is sad that that’s who they are when I get back in town. I’m going to the Better Business Bureau and they are helping me come up with a comp complaint to put together to send to the secretary of state consumer complaint and then they advocate for you to help you with this drive time that’s not really real so they’ll have a consumer complaint with a mediator involved. Hopefully that’ll get them to buy the car back, but I’m gonna blow up every review on the yelp on Google on everyone I can send you pictures and videos. It’s an infinity. It should be lasting. It sounds like a diesel truck knockingbut they won’t help do anything and I have a $3500 warranty that doesn’t mean anything at 70,000 miles a car should need axles on front and back rear inferential front differential driveshaft and all that the hood don’t line up the windows don’t line up and the doors don’t lineup when I wash it. It gets wet so where is the car car can’t be driven it’s a safety concern. Have a special needs son that I have to Uber to get to him. He has a seizure. I’m really in trouble but Drive time gives you nothing but pure lies

4 de abril de 2025
Opinión espontánea
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Respuesta de DriveTime Car Sales - Knoxville

Thank you for leaving your review, Lisa Willson. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Valorada con 5 estrellas sobre 5

They made the entire experience…AMAZING

They made the entire experience positive in everyway! I couldn't have ask for better customer service and an overall seamless process! Would recommend to everyone!

24 de octubre de 2024
Opinión espontánea
Logotipo de DriveTime Car Sales - Knoxville

Respuesta de DriveTime Car Sales - Knoxville

We appreciate the 5-star rating you submitted, Christie. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that [Employee Name/Location Name] was able to create that for you!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Very pleased

Bob was super helpful. There was a nice selection of cars, which were priced fairly. The financing process was quick and easy, and I was given a competitive APR. Very happy with my experience at DriveTime.

28 de diciembre de 2023
Valorada con 5 estrellas sobre 5

This is the second car I have bought…Great people to work with!!!

This is the second car I have bought from them and it was a great experience both times dealing with them. They have affordable prices and low down payments. I picked the car I wanted online paid a 50 dollar refundable or exchangeable deposit. They had it sitting right up front waiting for me to test drive. When i got back we done the paperwork and i was leaving in my new car in about 20 minutes. Will for sure refer all of my friends and family looking to buy a car!!!

27 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Wonderful people

Robert Spires was our salesman he was wonderful to work with and got us in a car same day! Wonderful company and will definitely do service with them again!

12 de octubre de 2023
Opinión espontánea

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