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DriveTime Car Sales - Plano Opiniones 

52
TrustScore: 4.5 sobre 5

4,4

1030 N Central Expy, 75074 North Plano, TX, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Joshua and the staff was great. Joshua assistance was very helpful and good. The service was excellent He was a joy to work with. He let me test drive a few cars even though I was picky. After the las... Ver más

Valorada con 5 estrellas sobre 5

Yolanda was amazing from the initial introduction. I have never been fortunate enough to make a car purchase like this before. Thankfully GOD has made it possible and HE placed Yolanda Rodriguez in my... Ver más

Valorada con 4 estrellas sobre 5

My salesperson and the general manager were very helpful and professional. He went above and beyond to take the time to get me the right vehicle to fit my needs and my current situation. I was very fo... Ver más

Valorada con 5 estrellas sobre 5

Kevin, Yolanda and the others were SOOO helpful!! I feel like every person there helped us. I felt like they rolled out the red carpet for us! I can’t recall the last times we’ve been treated so excep... Ver más


Información sobre la empresa

  1. Concesionario de automóviles usados
  2. Mercado de automóviles
  3. Concesionario de autos
  4. Compañía de financiación y préstamos para coches

Sobre DriveTime Car Sales - Plano

Escrito por la empresa

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Escrito por la empresa

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Información de contacto

  • 1030 N Central Expy, 75074, North Plano, TX, Estados Unidos

  • 19722024570
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Shop every car with your personalized terms!

4,4

Excelente

TrustScore: 4.5 sobre 5

52 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

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(52)

3156 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The experience exceeded my…

The experience exceeded my expectations. The commercials are just what they say. It was a quick process and I was able to get a great car for the down payment I could afford. Josh and Katie at the Plano, TX location we’re great.

14 de febrero de 2023
Valorada con 4 estrellas sobre 5

Website suggestions

Only problem is the website. Needs a 360 option to view the car. Needs to be able to compare vehicles like features, payment, down payment, etc and finally needs to keep your info so if u leave and come back u don't have to put info in again and again. Oh and a favorites button/star.

9 de febrero de 2023
Valorada con 1 estrellas sobre 5

2018 Sonata limited edition

2018 Sonata limited edition: I purchased a car on 12/25 in the evening. It didn’t appear to have any issues until I got home. I started hearing the brakes rubbing or something rattling under the car as well. Come to find out I need new brake pads and something else was loose under the car. Took me a few weeks to get that done because it was inconvenient for me to leave the car there. Then I ended up having to take it back after the holidays because it was still doing the same thing. I The next week the paint starts peeling off the hood of my car and now I’m trying to get that fixed by drive time customer service as we speak. They have not called me back. It’s unfortunate that I can’t even love my purchase because of all the problems that I’ve already had.

25 de noviembre de 2022
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Respuesta de DriveTime Car Sales - Plano

Hello Charmilla,

Thank you for sharing your experience with us. We are truly sorry to hear you experienced a mechanical concern soon after your purchase.

We understand that mechanical concerns are never ideal. It's important to keep in mind that all our vehicles are pre-owned and inspected before placing them on our lots. While they go through an inspection, we are unable to predict when future repairs may be needed. For this reason, we provide a Limited Warranty (LW) for mechanical failures within the first 30-days/1,500-miles. We also have an optional Vehicle Service Contract (VSC) to assist in most situations there-after.

In addition to these coverages, we offer a 5-day Vehicle Return Policy (VRP), which allows our customers the opportunity to inspect and get comfortable with their purchase. If they are not pleased with their vehicle, they can bring it back within the first 5-business days (not including the date of sale, holidays we are closed, and Sundays).

We certainly appreciate your feedback and apologize once again for any inconvenience this caused. Please reach out to our Customer Relations department at (888) 290-0148 should you have any questions.

Respectfully,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Katie was great!

Buying a car is usually very stressful but Katie made the experience very fun and enjoyable. She was extremely helpful and made me feel right at ease during the entire process.

18 de noviembre de 2022
Valorada con 5 estrellas sobre 5

A worry free trip

Gentlemen Adam Houle was amazing. Everything was quick and straight to the point. Would def recommend working with the Dallas and Plano locations.

3 de noviembre de 2022
Valorada con 5 estrellas sobre 5

So helpful and fast service

Josh was very helpful and had everything ready for us before we came in to test driver our vehicle. Cash then made sure we were taken care of and out of there in a decent time. Fastest I've ever got out of a car dealership buying a car.

21 de mayo de 2022
Valorada con 5 estrellas sobre 5

Plano TX Drive Time

Josh, Joshua and Yolanda at the Plano TX store are wonderful. Made me feel comfortable the entire time and took good care of me. They jumped through hoops to help me. Please, if anyone needs a car, go to Drive Time. They treat you like you are just as important as anyone else.

15 de mayo de 2022

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