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DriveTime Car Sales - Roundrock Opiniones 45

TrustScore: 4 sobre 5

4,0

2335 N Interstate 35 Frontage Rd, 78664 Round Rock, TX, US


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Colby did a great job of helping us get the car purchase taken care of in Round Rock, Texas. The car was clean inside and out. Unfortunately, the very next day the AC went out on the car and we knew w... Ver más

Valorada con 5 estrellas sobre 5

Danielle helped me from the moment I entered. She didn’t beat around the bush with anything and let me know my options for coverages. She was so very sweet and made my experience feel personalized and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ryan was absolutely amazing. He was patient with me let me take my time to think over my choices and presented me with all my options. His customer service went above and beyond. Not to mention very k... Ver más

Valorada con 5 estrellas sobre 5

Malcom and Jacob made the whole experience from beginning to end getting the right vehicle for me. The process was informative, easy and inviting. Felt like talking to a friend. I would recommend Driv... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de automóviles usados
  2. Mercado de automóviles
  3. Concesionario de autos
  4. Compañía de financiación y préstamos para coches

Sobre DriveTime Car Sales - Roundrock

Escrito por la empresa

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Escrito por la empresa

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Información de contacto

  • 2335 N Interstate 35 Frontage Rd, 78664, Round Rock, TX, Estados Unidos

  • 15123822626
Promotion box for DriveTime Car Sales - Roundrock

Discover DriveTime

Shop every car with your personalized terms!

4,0

Muy bueno

TrustScore: 4 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 97% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Save your time save your money

Save your time save your money. I got a vehicle from them and already had to put it in the shop before I even made my first payment before I even get my registration sticker. I already had to put it in the shop twice. The second time was because of the transmission going out I get it back and the whole front of the car is vibrating so bad you can’t keep your foot on the pedal. I had a rental car that I had to pay for and I’m not gonna see none of that money back, which is ridiculous cause I had to pay $1800 on a vehicle that I didn’t need to pay for one or I shouldn’t have. I could’ve wouldn’t got me another vehicle with that money. They’re not helpful. They will sell you a piece of shit car and not do anything about it so don’t waste your time your money I wouldn’t. I wish somebody would’ve told me that.

19 de abril de 2026
Opinión espontánea
Logotipo de DriveTime Car Sales - Roundrock

Respuesta de DriveTime Car Sales - Roundrock

Thank you for leaving your review, Stephanie Weitzel. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Valorada con 5 estrellas sobre 5

Jorge was patient and very helpful and…

Jorge was patient and very helpful and k knowledgeable. I would definitely be referring my friends and family m. Thank you Jorge!

6 de diciembre de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Roundrock

Respuesta de DriveTime Car Sales - Roundrock

Hello Rebekah Ortiz, Thank you so much for taking the time to review your visit at our Roundrock DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Malcom and Jacob made the whole…

Malcom and Jacob made the whole experience from beginning to end getting the right vehicle for me. The process was informative, easy and inviting. Felt like talking to a friend. I would recommend Drivetime to all my family and friends.

27 de octubre de 2025
Logotipo de DriveTime Car Sales - Roundrock

Respuesta de DriveTime Car Sales - Roundrock

We are grateful to have you as a valued DriveTime customer Mary. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Valorada con 1 estrellas sobre 5

Lemon Tree

Nothing but high mileage LEMONS!!!

Retired rental cars will not outlive a 6 year note!!!!!!!!

27 de octubre de 2024
Opinión espontánea
Logotipo de DriveTime Car Sales - Roundrock

Respuesta de DriveTime Car Sales - Roundrock

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Valorada con 5 estrellas sobre 5

Sales representatives handled my…

Sales representatives handled my situation in a very professional way all the representatives were attentive to with my needs were in reference to purchasing an automobile. I’m impressed with the professionalism

4 de octubre de 2025
Logotipo de DriveTime Car Sales - Roundrock

Respuesta de DriveTime Car Sales - Roundrock

We appreciate you sharing your experience with us, Gregory Richardson. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know [Employee Name] was able to create that for you!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Jorge was an amazing Rep

Jorge was an amazing Rep, quick easy process, very friendly

23 de septiembre de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Roundrock

Respuesta de DriveTime Car Sales - Roundrock

Hello Reggie Brown, Thank you so much for taking the time to review your visit at our Roundrock DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Just the right vehicle

Jorge was very professional and was there to make sure I found the right vehicle for me. Made sure is was safe for my travels and for my child. Thank you Jorge from DriveTime Round Rock

19 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

From start to finish Jorge Silva…

From start to finish Jorge Silva exceeded our expectations in purchasing our next vehicle. His customer service was Exceptional. I recommend you go see him at the Round Rock location.

15 de septiembre de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Roundrock

Respuesta de DriveTime Car Sales - Roundrock

We appreciate the 5-star rating you submitted, Rose. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Jorge was able to create that for you!

Thank you,

DriveTime Customer Relations

Valorada con 3 estrellas sobre 5

Danielle and Art were both very…

Danielle and Art were both very helpful. When we took the vehicle out for a test drive we discovered an oil leak. Vehicle was sent to a Firestone in Round Rock for repair. Took two weeks to “repair “. Picked up the vehicle on CT a Saturday. Driving to work there was an alarm sounding off to shut the car off due to low oil pressure. Put 4 quarts of oil in and continued to work. Major oil leak. Was told to take to a Firestone in Leander. Oil found to be leaking from Turbo. Bolts missing from Turbo and other things missing. Another week without a vehicle. Hopefully it’s fixed.

19 de julio de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Roundrock

Respuesta de DriveTime Car Sales - Roundrock

Thank you for leaving your review, David. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Valorada con 5 estrellas sobre 5

Nice and clean cars

Nice and clean cars. The salesman Jacob Martinez was very friendly and knowledgeable courteous not pushy. I will recommend your dealership in Round Rock Tx to friends and family.

16 de febrero de 2025
Logotipo de DriveTime Car Sales - Roundrock

Respuesta de DriveTime Car Sales - Roundrock

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service

22 de noviembre de 2024
Opinión espontánea
Logotipo de DriveTime Car Sales - Roundrock

Respuesta de DriveTime Car Sales - Roundrock

We appreciate you sharing your experience with us, Bob. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know we were able to create that for you!

Thank you,

DriveTime Customer Relations

Valorada con 4 estrellas sobre 5

Great customer service, but buyer beware

Colby did a great job of helping us get the car purchase taken care of in Round Rock, Texas. The car was clean inside and out. Unfortunately, the very next day the AC went out on the car and we knew when we purchased the car that the Bluetooth feature was not working. Unfortunately, I have come to expect issues like this when purchasing cars from Drivetime or another similar company, Carvana.

3 de noviembre de 2024
Valorada con 1 estrellas sobre 5

There is NO WAY I'll ever enter into…

There is NO WAY I'll ever enter into the Roundrock TX location Again, their bias about who THEY can fiance there overly priced vehicles. I'll drive and extra hour out to get EQual Quality Service in Temple TX!!!!

12 de marzo de 2024
Opinión espontánea
Logotipo de DriveTime Car Sales - Roundrock

Respuesta de DriveTime Car Sales - Roundrock

Thank you for providing us with your feedback regarding your experience with our Roundrock location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Valorada con 5 estrellas sobre 5

Best experience ever

Danielle helped me from the moment I entered. She didn’t beat around the bush with anything and let me know my options for coverages. She was so very sweet and made my experience feel personalized and not robotic. I was in and hour in less than two hours which sounds like nothing when buying a car. The process was so easy. I came from out of town so they made sure to prepare me with the things I needed before driving all that way. I 100% would recommend Danielle to any and everyone. This was the best customer service experience I have ever received.

20 de septiembre de 2024
Logotipo de DriveTime Car Sales - Roundrock

Respuesta de DriveTime Car Sales - Roundrock

We're grateful to have you as a valued DriveTime customer, Adrianna Vasquez. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Valorada con 1 estrellas sobre 5

Purchased a vehicle in Round Rock not…

Purchased a vehicle in Round Rock not even a month already been at the service twice they won’t let me exchange vehicle I feel like I was sold a vehicle with problems not only that first vehicle purchased where they didn’t wash and fill up the tank I left there with a empty tank and dirty vehicle no one will help me not even customer relations they basically said I’m stuck with it so frustrated !!!!

19 de agosto de 2024
Opinión espontánea
Logotipo de DriveTime Car Sales - Roundrock

Respuesta de DriveTime Car Sales - Roundrock

Thank you for leaving your review, Nick. We understand that mechanical concerns are never ideal. We do our best to ensure all vehicle are clean and ready for sale. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Valorada con 5 estrellas sobre 5

Drive time made it very easy simple and comfortable to get a new car

Drive time made it very simple and easy and comfortable to purchase an automobile. I got mine yesterday. It’s very nice. I got a Chevrolet Malibu 2016. The young man it helped made it very easy and smooth and I will tell my friends that are looking for cars how easy and smooth it is to get an Levine From timeline, thank you all

7 de agosto de 2024

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