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DriveTime Car Sales - Salt Lake City Opiniones 

23
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TrustScore: 4 sobre 5

3,9

5501 South State Street, 84107 Murray, Utah, US

•

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I would not recommend this company based on my experience. I purchased a vehicle from them only to discover that the engine had apparently been replaced without proper documentation or disclosur... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After being turned down from multiple car dealerships, I’ve found Drivetime and decided to give a shot and got approved online, went in test drive and got the keys. Shoutout to Greg, Lisa and the rest... Ver más

Valorada con 5 estrellas sobre 5

I was hopeless because I recently went through a tough experience in life and my credit was flipped upside down. I had been told no by every dealership I visited, (and it was a lot of them). Then on... Ver más

Valorada con 5 estrellas sobre 5

Roberto was amazing and patient made sure I got everything I needed also stayed late to make sure I could take my vehicle my home

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de automóviles usados
  2. también en la categoría
  3. Compañía de financiación y préstamos para coches
  4. Concesionario de autos
  5. Mercado de automóviles

Sobre DriveTime Car Sales - Salt Lake City

Escrito por la empresa

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Escrito por la empresa

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Información de contacto

  • 5501 South State Street, 84107, Murray, Utah, Estados Unidos

  • 13854255463
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Shop every car with your personalized terms!

3,9

Muy bueno

TrustScore: 4 sobre 5

23 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(23)

2755 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Shady

I would not recommend this company based on my experience. I purchased a vehicle from them only to discover that the engine had apparently been replaced without proper documentation or disclosure. Now I’m left with a car that doesn’t run, approximately $6,000 still owed on the vehicle, and another $6,000 in estimated repair costs.

This has been an incredibly frustrating and costly experience. I feel misled about the condition and history of the vehicle, and I’m the one left dealing with the financial consequences. I expected honesty and transparency when making such a major purchase, but that is not what I experienced.

I strongly encourage anyone considering buying from this company to do their homework, get an independent mechanical inspection, and verify the vehicle’s history before signing anything. Based on my experience, I would not do business with them again.

19 de octubre de 2026
Opinión espontánea
Logotipo de DriveTime Car Sales - Salt Lake City

Respuesta de DriveTime Car Sales - Salt Lake City

Thank you for leaving your review, Kelcie. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Valorada con 5 estrellas sobre 5

Roberto was amazing and patient made…

Roberto was amazing and patient made sure I got everything I needed also stayed late to make sure I could take my vehicle my home

5 de octubre de 2026
Logotipo de DriveTime Car Sales - Salt Lake City

Respuesta de DriveTime Car Sales - Salt Lake City

Thank you so much for your kind words, James. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Valorada con 1 estrellas sobre 5

They are full of crap

They are full of crap. I just came from there. They do their credit check after u find a car u like. They wanted me to pay 5600 to 6600 down for a Chevy equinox and Nissan Sentra. I told the guy I don’t have 5600 and said thanks and left. They do their credit check credit checks to see what u actually qualify for after u test drive the cars. Which is bullshit.

12 de agosto de 2026
Opinión espontánea
Logotipo de DriveTime Car Sales - Salt Lake City

Respuesta de DriveTime Car Sales - Salt Lake City

We appreciate your feedback, Shari. We do our best to provide each customer with personalized financing options. The terms shown are specific to your financial information and the vehicle selected. However, our vehicle selection changes every day, which means you could find your next car with deal terms that work for you anytime! Please contact your nearest dealership if you have questions regarding your approval options.

Valorada con 5 estrellas sobre 5

Lisa its amazing

Lisa its amazing i was not planning to buy a car and she was so patient with me showing me all the cars i did the drive test got in love with one and i got it super easy they are very friendly and easy to work with. 100% recommend

18 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Place is awesome!

Place is awesome!! The sales agent Lisa was friendly and didn’t feel any pressure to buy a car. All there cars are very good looking. Financing was easily done right online. So no way of going in and then get denied and feel embarrassed. The whole place was a nice atmosphere. I top manager also came and helped with questions that I had. Five star place.

15 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service! We drove from out of state and would do it again. Everything from opening the door for us to making sure we were 100% happy with everything before leaving. They went above and beyond, turning a stressful situation into a happy ending. We did not think we would be approved.

Shout out to Geo and Greg! Will most def come back, again.

15 de noviembre de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Salt Lake City

Respuesta de DriveTime Car Sales - Salt Lake City

We are grateful to have you as a valued DriveTime customer. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

I had a vehicle before through Drive…

I had a vehicle before through Drive Time and I had an accident and it was totaled, I came back and got into another vehicle very easily.

7 de octubre de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Salt Lake City

Respuesta de DriveTime Car Sales - Salt Lake City

Hello Christopher, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Finally a Yes!!

I was hopeless because I recently went through a tough experience in life and my credit was flipped upside down. I had been told no by every dealership I visited, (and it was a lot of them). Then one night I was scrolling through and I saw the drivetime had a large selection of nice vehicles so I figured I would apply and after all the no's they gave me a yes! They were wonderful to work with, excellent in listening to what I needed rather than what they needed and overall I ended up with a vehicle nicer than I expected to be driving. Couldn't be more grateful!! Thank you Drivetime Team.

18 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had Devin he is a badass you guys…

I had Devin he is a badass you guys need to keep him around got me the car and I couldn't be more satisfied thank you guys

11 de septiembre de 2025
Logotipo de DriveTime Car Sales - Salt Lake City

Respuesta de DriveTime Car Sales - Salt Lake City

Thank you for leaving your review, Jason. We love hearing that you were pleased with your experience at Salt Lake City DriveTime.


We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Quick and easy experience

Quick and easy experience everyone was professional and helpful

5 de septiembre de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Salt Lake City

Respuesta de DriveTime Car Sales - Salt Lake City

Hello Felipe, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Devin and Greg were extremely helpful…

Devin and Greg were extremely helpful and respectful! Helped without being pushy, left with a car.

5 de septiembre de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Salt Lake City

Respuesta de DriveTime Car Sales - Salt Lake City

Thank you for taking the time to rate your DriveTime experience. I am thrilled to hear that Devin and Greg provided a great buying experience for you at our [Location Name] DriveTime location!

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

ED,Devon and Lisa were awesome the salt…

ED,Devon and Lisa were awesome the salt lake location has an awesome team. Just wish they had a wider selection but if you need a ride this is the place to be. ED was my guy. Look for him.

4 de abril de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Salt Lake City

Respuesta de DriveTime Car Sales - Salt Lake City

We appreciate the 5-star rating you submitted. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Ed, Devon, and Lisa were able to create that for you!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

We had the best experience with Katie…

We had the best experience with Katie at the Murray location. She was knowledgeable, helpful and low pressure. I would recommend DriveTime!

11 de octubre de 2024
Opinión espontánea
Logotipo de DriveTime Car Sales - Salt Lake City

Respuesta de DriveTime Car Sales - Salt Lake City

Thank you for leaving your review, Stephanie. We love hearing that you were pleased with your experience at Salt Lake City DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Freddy was more than helpful

Freddy was more than helpful! He made the process quick and painless, and was very helpful with such a great attitude! I had a great experience, thank you.

21 de septiembre de 2024
Logotipo de DriveTime Car Sales - Salt Lake City

Respuesta de DriveTime Car Sales - Salt Lake City

Hello Keoni Miles, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Valorada con 1 estrellas sobre 5

DO NOT BUY A CAR HERE this place is an…

DO NOT BUY A CAR HERE this place is an absolute joke. I bought a car here less than 6 months ago and it has been in the shop more than I've been able to even drive it. It's had everything you could imagine fixed on it and now possible looking at a second engine in it, first one put in less than a month ago. So not only am I paying for a car I can't even safely drive my kids in, I'm paying for car rental, repairs silverrock doesn't cover and deductibles. It would have been cheaper at this point to be renting a car this last six months. I had to pick up a second job just to be able to afford to live due to this car and all of its issues. It's beyond ridiculous. Drivetime is absolutely no help in this either. It's just bring it back to the shop to be fixed. Well it's ridiculous it should even have to be in the shop this entire time since purchasing it. Save yourself the stress and do not buy here

6 de mayo de 2024
Opinión espontánea
Logotipo de DriveTime Car Sales - Salt Lake City

Respuesta de DriveTime Car Sales - Salt Lake City

Thank you for leaving your review, Briekelle. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

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