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DriveTime Car Sales - Shreveport Opiniones 43

TrustScore: 4 sobre 5

4,1

1355 East Bert Kouns Industrial Loop, 71105 Shreveport, LA, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

They Have Awesome Customer Service. They Make The Process Of Buying A Car Or Leases A Car Sooo Much Easier And Better . I Greatly Appreciate All The Hard Work , Laughs And Over All Smiless. The Welco... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My man Josh really made this experience easy and affordable for someone with alot of questions and uncertainty. Nice friendly atmosphere as soon as you come in and also quick to help EVERYONE as soon... Ver más

Valorada con 5 estrellas sobre 5

Fred at DriveTime Shreveport was extremely great. He stayed after hours and waited on me to travel from Jackson, Ms to Shreveport. His persona and attitude is top tier. I am so glad I had him as a sa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What made my experience with drive time great was the sales man he. Every question I had he answered. Then he let us test drive the car before running my credit in case we didn’t like the way it drove... Ver más


Información sobre la empresa

  1. Concesionario de automóviles usados
  2. Mercado de automóviles
  3. Concesionario de autos
  4. Compañía de financiación y préstamos para coches

Sobre DriveTime Car Sales - Shreveport

Escrito por la empresa

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Escrito por la empresa

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Información de contacto

  • 1355 East Bert Kouns Industrial Loop, 71105, Shreveport, LA, Estados Unidos

  • (318) 800-9917
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Discover DriveTime

Shop every car with your personalized terms!

4,1

Muy bueno

TrustScore: 4 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 97% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Ridiculous Rules & 4 1/2 hour drive wasted.

I drove 4 hours to the Dealership. Requested that I know all the information and have everything ready when I arrive. We get to Insurance & I had just purchased a new policy with the vehicle I’m buying. They proceed to tell me my newly purchased policy with the vehicles vin number on it was not sufficient. That I’m sorry we can not move forward. After driving 4+ hours. This information should have been discussed & disclosed. I was turned away because the lender was not on my insurance binder as lien holder. The communication at this store is an absolute joke.

17 de mayo de 2026
Logotipo de DriveTime Car Sales - Shreveport

Respuesta de DriveTime Car Sales - Shreveport

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Valorada con 5 estrellas sobre 5

Destiny

Destiny was very helpful and knowledgeable

18 de abril de 2026
Logotipo de DriveTime Car Sales - Shreveport

Respuesta de DriveTime Car Sales - Shreveport

Thank you so much for your kind words, Ke. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Valorada con 1 estrellas sobre 5

A SCAM!

Everyone there was absolutely friendly, no doubt about that. The real problems are the cars. DO NOT BUY cars from DriveTime!!! They’ll sell anybody a car who has a down payment. I haven’t had my car a year yet and it’s already been in the shop 2 times and is now in the shop a 3rd time. They sell you all these high warranties because THEY KNOW these cars are terrible. This 3rd time around and my warranty won’t pay for any of it, because they say it’s not covered. This place is a scam! I have a total of over $1200 in repairs I have to pay out of my pocket, and there are more problems with my car besides what it went in for, is what I was told by the repair shop this morning. I read all the fine print of my contract the 1st time it went in and I WAS HOT MAD. I’m paying $600 a month for a $15k car and with all the warranties and interest fees…is a total of over $45,000 😡
YOU MAKE THE DECISION!

14 de mayo de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Shreveport

Respuesta de DriveTime Car Sales - Shreveport

Thank you for leaving your review, Alexis Page. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Valorada con 5 estrellas sobre 5

You’ll worker Katie was the best of the…

You’ll worker Katie was the best of the best!! She helped me an 2 others what we were looking for and everything went fantastic!!! She’s one of the Best

14 de marzo de 2026
Opinión espontánea
Logotipo de DriveTime Car Sales - Shreveport

Respuesta de DriveTime Car Sales - Shreveport

Thank you so much for your kind words, Kaliyah. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Justin Winams was awesome with serving…

Justin Winams was awesome with serving me today!

13 de enero de 2026
Opinión espontánea
Logotipo de DriveTime Car Sales - Shreveport

Respuesta de DriveTime Car Sales - Shreveport

Hello Karonski Lincoln, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Purchased a 2023 Ford Edge in the…

Purchased a 2023 Ford Edge in the Shreveport location. James was a huge help and made the sale go well!

10 de enero de 2026
Opinión espontánea
Logotipo de DriveTime Car Sales - Shreveport

Respuesta de DriveTime Car Sales - Shreveport

We are grateful to have you as a valued DriveTime customer Heather. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Awesome experience

Awesome experience. Mr. Justin worked well with me and made sure I understood all my options. He was very knowledgeable and made sure I got the best deal! Great work!

10 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought the car yesterday and it's…

I bought the car yesterday and it's broken down already and can't fix it till next week so I'm now without a car

27 de diciembre de 2025
Logotipo de DriveTime Car Sales - Shreveport

Respuesta de DriveTime Car Sales - Shreveport

Thank you for leaving your review, Sean Swearengin. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Valorada con 5 estrellas sobre 5

One word

One word: Katie!! She made it an amazing car buyingexperience!

7 de octubre de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Shreveport

Respuesta de DriveTime Car Sales - Shreveport

Hello Courtney Woodard, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Drivetime in Shreveport A+++

My man Josh really made this experience easy and affordable for someone with alot of questions and uncertainty. Nice friendly atmosphere as soon as you come in and also quick to help EVERYONE as soon as they walk in the door.

3 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

James was awesome made the car buying…

James was awesome made the car buying experience a breeze!

12 de septiembre de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Shreveport

Respuesta de DriveTime Car Sales - Shreveport

Thank you for taking the time to leave a review, Miracle! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Customer service

Great customer service

12 de septiembre de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Shreveport

Respuesta de DriveTime Car Sales - Shreveport

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Great job whole staff

Great job whole staff

10 de septiembre de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Shreveport

Respuesta de DriveTime Car Sales - Shreveport

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Great job to whole staff they were so…

Great job to whole staff they were so nice I’ll be back to purchase and we invite others thank you thank you

5 de septiembre de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Shreveport

Respuesta de DriveTime Car Sales - Shreveport

Thank you so much for your kind words, Alexis Mcneal. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Katie was amazing and very fast

Katie was amazing and very fast

6 de septiembre de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - Shreveport

Respuesta de DriveTime Car Sales - Shreveport

I am thrilled to hear you had a great buying experience at our Shreveport DriveTime location! Have a wonderful day!

-DriveTime Customer Relations

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