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DriveTime Car Sales - Stone Mountain Opiniones 

42
TrustScore: 4 sobre 5

4,1

5554 Memorial Dr, 30083 Stone Mountain, GA, US


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

My son, and I purchased a vehicle from Drive Time in Stone Mountain, the salesman, I am so disappointed. The salesman told us our payment will be due on the 18th of the month, with a 10 day grace peri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

J was a true professional he made my first dealership one to remember. I know he said he was helping out and that wasn’t his normal location. The process was quick and I’m truly happy with my vehicle... Ver más

Valorada con 5 estrellas sobre 5

This was the best car buying experience that we have had. We were looking at a car in a different state. We went into a location nearby and they processed everything and we selected a vehicle. We put... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thanks to managers Rosaza and Shay for outstanding support and on my replacement. "Stone Mountain ga location "Rosaza and Kandis made sure I was satisfied my purchase. Job well done to ladies.

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de automóviles usados
  2. Mercado de automóviles
  3. Concesionario de autos
  4. Compañía de financiación y préstamos para coches

Sobre DriveTime Car Sales - Stone Mountain

Escrito por la empresa

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Escrito por la empresa

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Información de contacto

  • 5554 Memorial Dr, 30083, Stone Mountain, GA, Estados Unidos

  • 14042928400
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4,1

Muy bueno

TrustScore: 4 sobre 5

42 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(42)

3156 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

If you are looking for a car DriveTime…

If you are looking for a car DriveTime is the place!!! They really get u in and out! And apply online whatever ur payment says that’s what its is!! And your down payment! Ask for William!!

15 de noviembre de 2024
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Respuesta de DriveTime Car Sales - Stone Mountain

Thank you for sharing your feedback with us, Dewayne Harris.

We're thrilled to know you had a positive buying experience while at our Stone Mountain DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

The employees made us feel like family

The employees made us feel like family, while providing excellent customer service.

8 de septiembre de 2024
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Respuesta de DriveTime Car Sales - Stone Mountain

Thank you so much for your kind words, Effie. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Worth the experience

Rosa made it a very enjoyable experience. She was helpful and knowledgeable and very patient in all she did. I truly appreciate it.

25 de mayo de 2024
Valorada con 5 estrellas sobre 5

J was a true professional he made my…

J was a true professional he made my first dealership one to remember. I know he said he was helping out and that wasn’t his normal location. The process was quick and I’m truly happy with my vehicle and I will be recommending DriveTime to anyone I know looking for a car.

24 de junio de 2023
Valorada con 5 estrellas sobre 5

It was a lit 🔥🔥experience… they check…

It was a lit 🔥🔥experience… they check ya credit and verify what u make and they get you in a car fast … if u realize that having a big apr on a car isn’t a bad thing bc u are not goin to keep the car or vehicle for years….. lol so cars are like sneakers and I’m gonna switch in them in a year or two so all I can say is that they fit u in the right budget and they are professional and funny lol

31 de mayo de 2023
Valorada con 1 estrellas sobre 5

BAD CARS!!!!!!!!

As far as the customer service and the friendliness of the staff at the Stone Mountain location I have no complaints. However, I had my car for 2 weeks and I went to start my car and it would not start. I took it to a mechanic per the warranty and my car has gone through all types of diagnostic tests. Just to find out that the starter modem was faulty and the transmission is shot!!!! I got to drive it two weeks!!!!!! It seems like I was sold a lemon. The starter modem is shot, the tag on the car states that the oil was changed, but the mechanic says the oil and transmission fluid were black!!!! There are metal shavings in the transmission fluid and the transmission itself. Not to mention that there are two coils that are misfiring!!! So I now have to pay for a car that I can not drive or even had the chance to enjoy!!!! Just to be told today that it will take another two weeks because the warranty company has to approve the transmission repair!!!!!!! This process is too long and this is bad business!!!!!

9 de abril de 2023
Opinión espontánea
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Respuesta de DriveTime Car Sales - Stone Mountain

Thank you for leaving your review, Candace. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Valorada con 4 estrellas sobre 5

Very nice staff!

We had to drive to 2 seperate places. I wish they still could deliver between drive times and while we thought things would be done at a reasonable rate of speed. Things were discombobulated. Just a break down in communication, but in the end they finished strong. Got us great deal and beautiful car with a smile on their faces. Very sweet and Courteous staff. This is our second vehicle we have bought at this location.

8 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

William was an excellent rep go to him

William was an excellent rep. He took his time made sure I looked at ever car I told him I was interested in. He made sure I was comfortable driving. I would recommend anyone to go to him. He was a blessing and pleasant to talk with.

1 de febrero de 2023
Valorada con 3 estrellas sobre 5

Timing and to many questions

5 de diciembre de 2022
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Respuesta de DriveTime Car Sales - Stone Mountain

Hello Shelica,

Thank you for reaching out to us. I apologize for the time spent at our dealership while waiting to complete your purchase.

I want to assure you we strive to provide a quick and streamlined car buying process for all of our visitors. However, the time spent at our dealership varies between customers. We certainly do not want anyone to feel rushed and want to ensure each experience is personalized. Our primary goal is to ensure you leave the dealership feeling informed and confident in your vehicle purchase, and in order to do this, we take the time to address all questions or concerns each customer may have.

We appreciate you reaching out to us to share your experience. If you have any additional feedback to share with us, you are welcome to contact our Customer Relations team at (888) 290-0148, and a representative will be glad to assist.

Best regards,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

I have purchase the car

I have not purchase a car in a while, I was really dreading the experience. However , my overall experience have been awesome. Joseph was very professional , nice and showed nothing but patients thru the expire process.

I am going to tell everyone to come and stop by to see you guys. Thank you very much for my car. I will give your location a 10.

Damion Nelson
279-386-1835
Support Engineer Lead
Mercedes Benz
Sandy Springs.

23 de mayo de 2022

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