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DriveTime Car Sales - West Columbus Opiniones 28

TrustScore: 4.5 sobre 5

4,6

4000 W Broad St, 43228 Columbus, OH, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff was amazing!! So polite and helpful. I appreciated them so much! I have never had such a great experience spending as much money as I am. The app and the online experience was great. I look... Ver más

Valorada con 5 estrellas sobre 5

Worked with Tyler at the west Columbus location. He was great. Couldn’t ask for a better car buying experience. Thank you Tyler and DriveTime for making my dream come true.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Want a give a special thanks to Nathanael Stugmer over at the W Broad location in Columbus, OH. With his dedication and patience after test driving multiple vehicles we finally found our new vehicle,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a fantastic experience with DriveTime! As a return customer, I truly appreciated how the team went above and beyond to assist me. Their customer service was top-notch—friendly, professional, and... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de automóviles usados
  2. Mercado de automóviles
  3. Concesionario de autos
  4. Compañía de financiación y préstamos para coches

Sobre DriveTime Car Sales - West Columbus

Escrito por la empresa

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Escrito por la empresa

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Información de contacto

  • 4000 W Broad St, 43228, Columbus, OH, Estados Unidos

  • 16144560004
Promotion box for DriveTime Car Sales - West Columbus

Discover DriveTime

Shop every car with your personalized terms!

4,6

Excelente

TrustScore: 4.5 sobre 5

28 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 97% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

He answered all my questions

He answered all my questions. Very genuine.

4 de diciembre de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - West Columbus

Respuesta de DriveTime Car Sales - West Columbus

Hello Alicia, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Worked with Tyler at the west Columbus…

Worked with Tyler at the west Columbus location. He was great. Couldn’t ask for a better car buying experience. Thank you Tyler and DriveTime for making my dream come true.

30 de noviembre de 2025
Logotipo de DriveTime Car Sales - West Columbus

Respuesta de DriveTime Car Sales - West Columbus

Hello Jessica Boatwright, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Maddy

Maddy, is an amazing salesperson, very understanding, listen to your needs, and goes the distance to make it happen.

10 de octubre de 2025
Logotipo de DriveTime Car Sales - West Columbus

Respuesta de DriveTime Car Sales - West Columbus

We are grateful to have you as a valued DriveTime customer Violet. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Josh was very helpful and recommended…

Josh was very helpful and recommended the perfect car!!!

30 de septiembre de 2025
Logotipo de DriveTime Car Sales - West Columbus

Respuesta de DriveTime Car Sales - West Columbus

Hello Sapryna Mitchell, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Daniel is an excellent people person…

Daniel is an excellent people person made our car buying experience short and nothing but amazing!!

15 de septiembre de 2025
Opinión espontánea
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Respuesta de DriveTime Car Sales - West Columbus

Thank you for taking the time to leave a review, Danielle! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Everything communication and so fourth…

Everything communication and so fourth great guy

5 de septiembre de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - West Columbus

Respuesta de DriveTime Car Sales - West Columbus

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Great customer service

He was a great guy. Very patient and helpful. Answered all my questions and tried his best to get me into the best payment and car that I really wanted. He didn’t force a car on me. I told him what I wanted and he made it happen unlike Jeff Wyler.

5 de septiembre de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - West Columbus

Respuesta de DriveTime Car Sales - West Columbus

Thank you for leaving your review, Corinthia. We love hearing that you were pleased with your experience at West Columbus DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Mazda CX-5

Daniel, Josh, Maddy, Evan, and. Vlad were all stellar, I got my vehicle here back in April and it’s still running great. No complaints!

28 de abril de 2025
Opinión espontánea
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Respuesta de DriveTime Car Sales - West Columbus

Thank you so much for your kind words, Daniel. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Valorada con 1 estrellas sobre 5

DO NOT BUY FROM DRIVE TIME !!!

DO NOT BUY FROM DRIVE TIME !!!!

Less than six months after buying a car from this lot my steering cut out. Took it to a mechanic to find out my ENTIRE steering column is corroded and needs replaced and OF COURSE it’s conviently not covered by warranty.

Car was a total piece of shit, and now im out 30k and still have no car to drive.

DO NOT TRUST THIS SHADEY DEALERSHIP.

7 de marzo de 2025
Opinión espontánea
Logotipo de DriveTime Car Sales - West Columbus

Respuesta de DriveTime Car Sales - West Columbus

Thank you for leaving your review, Jeanna Lett.
We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please contact our Customer Relations Department at (888) 290-0148.

Brandi- DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Great Return Experience

I had a fantastic experience with DriveTime! As a return customer, I truly appreciated how the team went above and beyond to assist me. Their customer service was top-notch—friendly, professional, and willing to work with me every step of the way. The process was smooth, and they made sure I got exactly what I needed. If you're looking for a dealership that values its customers and provides excellent service, I highly recommend DriveTime!

30 de enero de 2025
Logotipo de DriveTime Car Sales - West Columbus

Respuesta de DriveTime Car Sales - West Columbus

We appreciate the 5-star rating you submitted, Danielle Smith. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that West Columbus Dealership was able to create that for you!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

They were great and easy to work with

They were great and easy to work with, not pushy. Great car buying experience

26 de enero de 2025
Logotipo de DriveTime Car Sales - West Columbus

Respuesta de DriveTime Car Sales - West Columbus

Thank you for taking the time to leave a review, Joshua! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Special thanks

Want a give a special thanks to Nathanael Stugmer over at the W Broad location in Columbus, OH. With his dedication and patience after test driving multiple vehicles we finally found our new vehicle, and the process couldn’t have been smoother. I highly recommend Nathan over at DriveTime to anyone looking for exceptional service.

8 de enero de 2025
Logotipo de DriveTime Car Sales - West Columbus

Respuesta de DriveTime Car Sales - West Columbus

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Daniel was a great help

Daniel was a great help. He went above and beyond answering all my questions and concerns. Highly recommended

16 de noviembre de 2024
Logotipo de DriveTime Car Sales - West Columbus

Respuesta de DriveTime Car Sales - West Columbus

Thank you for sharing your feedback with us, Scott Willis

We're thrilled to know you had a positive buying experience with Daniel at our West Columbus DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Great experience 👍🏾

Nathanael was awesome! He made the experience worth it.

8 de octubre de 2024
Logotipo de DriveTime Car Sales - West Columbus

Respuesta de DriveTime Car Sales - West Columbus

Thank you for sharing your feedback with us, Maritza Garcia.

We're thrilled to know you had a positive buying experience with Nathanael at our West Columbus DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

Valorada con 5 estrellas sobre 5

Jesse was fantastic

Jesse was fantastic. I requested to see 4 cars and had so many questions. Jesse was very patient and knowledgeable. His service was impeccable and I appreciate the fact he also made my mom feel comfortable. Thank you Jesse!

27 de julio de 2024

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