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Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

10 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

SCAM BE AWARE BEFORE YOU GET SCAMMED.

SCAM BE AWARE BEFORE YOU GET SCAMMED.
Sun 2026-03-15 10:56 PM I messaged this company and it was confirmed by Ray Angelo Paiso that my account had been closed and that no further Direct debit would come out Rays response below :
I understand your concern.

No worries! I can confirm that your membership has been successfully cancelled as we discussed in our previous conversation. No further charges will be made to your account effective immediately.

For your reference, I’ve attached a screenshot showing proof of the cancellation so you have confirmation on record. The “Basic Plan” status you see now simply reflects that your account no longer has an active paid subscription.
Worth note I have not used your company in the 14 days or logged in and your email clearly promises no charges so yes I would like a refund please of the payment taken today.
And your email makes it out I have a subscription when I don't as confirmed by you on 15th March and by the promise no funds would be taken and you would have been able to see if I had made an error.


On 27th March I  had a direct debit for $114 USD $165.24 AUD

My email to this company
Hi Ray,
You confirmed that my subscription to Dropship tool had been cancelled, see below emails, yet I had a large withdrawal from my credit card tonight
Can you please reply and confirm you are refunding this and when I should expect this back into my bank account ?
$114 USD $165.24 AUD
I appreciate this may have been an error but I am needing this corrected asap thanks very much
Worth note I have not used your company in the 14 days or logged in and your email clearly promises no charges so yes I would like a refund please of the payment taken today.
And your email makes it out I have a subscription when I don't as confirmed by you on 15th March and by the promise no funds would be taken and you would have been able to see if I had made an error.

I was then redirected to Leah this is the final outcome email :
Hi Jason,

Thank you for your patience 💜 Just an update on your refund request here.

Please know that we do understand the circumstances and your concern however, the trial period on your account registered under, (our email) ended on March 22, 2026, 8:04 a.m. Unfortunately, the subscription remained active after the trial end date. This was due to the absence of any prior cancellation attempts from your account, where the plan has remained active, thus permitting the renewal before it could be terminated.

According to Dropshiptool's refund policy, any lapsed trials or newly initiated subscription cycles will continue to generate fees unless cancelled by the merchant.

With our no-refund policy, Dropshiptool reserves the right to uphold this policy concerning subscriptions hence we are unable to provide refunds for any unused subscription payments.

We are aware that this is not a desirable outcome, however, as much as I would love to, we regretfully must decline your request for a refund at this time.

Have a great day

Automatic Renewal and Cancellation
Your subscription will automatically renew unless you cancel it at least twenty-four (24) hours before the scheduled renewal date. Such cancellation must be effected through your account settings. Upon successful cancellation, a confirmation notification will be issued for your records.

You bear sole responsibility for the timely cancellation of your subscription. Failure to cancel within the stipulated timeframe as specified in your selected plan shall not entitle you to a refund.

I cancelled 15/03 they say 22/03 despite the fact I have emails showing this was done on 15/03 and no logins after this date
Direct debit 27/03

8 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

SCAM! 7 Day trail periode, gelijk dezelfde dag stopgezet. Wil niet van hun diensten verder gebruik maken. Bij het stop zetten wordt het je al heel moeilijk gemaakt. Uiteindelijk dacht ik dat het gelukt was. Nu hebben ze een volledig jaar 708 dollar afgeschreven zonder toestemming.

30 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAMMERS SCAMMERS

SCAMMERS SCAMMERS – DO NOT DO BUSINESS WITH THIS COMPANY

I tried to cancel, but apparently it was not processed properly. I did cancel, I never used the app, and I did nothing with it, yet they still made me pay.

It has now been 11 days and I still have no proper response, no refund, and no clear explanation. I asked for proof of cancellation, but they ignored me.

This company is careless, irresponsible, and not trustworthy. Stay away. PLEASE DON'TB DO IT

5 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a huge scam

This is a huge scam. It’s extremely cryptic to cancel, and they won’t help you in any way. They only respond after they’ve taken your money, and you won’t get it back. Whatever you do, do not use them - they are scammers and fraudsters. SCAM.

5 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Watch out for these

Watch out for these

Watch out for these, I signed up for the basic free trial and within 2 weeks they took £241 out of my account with no authority from me, I tried getting my money back and they basically said hard luck NO. Everybody be careful when signing up!!!

SCAM....SCAM....SCAM.....SCAM....SCAM....SCAM...
SCAM....SCAM....SCAM.....SCAM....SCAM....SCAM...
SCAM....SCAM....SCAM.....SCAM....SCAM....SCAM...
SCAM....SCAM....SCAM.....SCAM....SCAM....SCAM...
SCAM....SCAM....SCAM.....SCAM....SCAM....SCAM...
SCAM....SCAM....SCAM.....SCAM....SCAM....SCAM...

1 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They get your credit card information…

They get your credit card information for trial and don’t even bother to refund you, even if you request a refund on the first day of charging. They do everything to get your money. Don’t do a trial. There are better options

18 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This people will charge without you…

This people will charge without you even subscribing to any of their plans and they wont even notify you. They have zero customer service support, no phone number, no email, no chat, nothing. I get charged and I am confused I go to their website and it shows im not subscribed to any plans but they continue to charge me every month. I had to close that bank account because of these scammers

1 de octubre de 2025
Opinión espontánea

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