Drunk Elephant Opiniones 101

TrustScore: 2.5 sobre 5

2,7

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I bought the whipped cream as a change of my usual products after using them for 20 odd yesrs . I wanted to explore other products. Unfortunately I had a mild reaction and brought back eczema which I... Ver más

Valorada con 5 estrellas sobre 5

I no longer purchase from Ulta and Sephora because I can get 25% on the drunk elephant website BUT this WEBSITE is the WORST. So unnecessarily confusing. Too much work. It’s a discombobulated mess! L... Ver más

Valorada con 1 estrellas sobre 5

Drunk elephant is only sold at Sephora and not ulta and it makes it hard cause I have to get my drunk elephant stuff online if I want smt cause the closest Sephora by me over 4 hours away. Drunk eleph... Ver más

Valorada con 1 estrellas sobre 5

I'm sure Drunk Elephant products are excellent, they are all our children talk about. Our daughters are 10 & 12 and being targetted by influencers probably being hired by companies like yourselves. M... Ver más

Información sobre la empresa

  1. Clínica dermatológica
  2. Farmacia

Información proporcionada por diversas fuentes externas

Learn and shop our non-toxic, clinically efficacious system infused with Virgin Marula Oil, clean actives, healthy super fruit extracts - all "clean-clinical"


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

101 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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Valorada con 3 estrellas sobre 5

Really pricey and other problems.

I have bought several drunk elephant products, but other than the fact that it’s very pricey, but the B-Hydra Serum is what I’m reviewing today, many times, when I don’t know if the product I’m getting is what they advertise I just open it. But when I tried it with this product, it completely broke. The product squirted everywhere and made it really hard to use. Although other than that, this product really hydrated my skin and made me feel like a full on hydrated goddess. But… I will never repurchase this product, as it’s 50$!

15 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Severe skin damage

Awful experience. Ordered skin brightening serum and tinted sunscreen. Order took weeks to arrive at which point i had left for annual holiday. When i did finally use the products they left me disfigured with severe swelling. Painful skin and redness. I was unable to leave the house for three days. My skin is only starting to return to normal weeks later. They are refusing to refund me. Saying i am outside of the 14 day window. Avoid at all costs.

5 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrendus

The Polypeptide cream gave me severe acne and chemical rashes. This permanently ruined my skin. This is horrendous

11 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible after sales service

My only suggestion would be avoid using this company as the after sale service is horrendous. I only hope the products are good as we have bought some despite the difficulty on the website.
I spotted on their confirmation that the order was not placed correctly and called them up immediately their office opened. The Response I received from them was quite shocking. Clearly, they do not care about anything other than trying to give you a discount code to buy again….. As if I’d be that stupid!!
Be careful when ordering because you will only get the free samples if you can manipulate their website correctly they will not assist you at all after sales so make sure you do everything correct because they will blame you for their own errors. Very poor after sale service and I’m actually quite shocked how badly and disrespectfully they treat any suggestion that they are website is difficult to use.
A very unpleasant experience dealing with them and clearly they have no regard for their customer base. Avoid

9 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer Service is Horrific

The customer service is a complete scam. I’ve reached out several times regarding an order modification, and they have refused to assist me. I have tried to call them and they just have a voicemail answering. I don’t know any large company that operates this way. Do not buy directly from their website.

2 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A product you can trust!

This is a brand I can stand by. I've tried a lot of different skincare products and Drunk Elephant 🐘 has been by far the best for my skin type. It might not work for everyone's skin but I definitely think it's worth trying. Their products are clean and I love the packaging. They are a little pricey but I find a way to get what I need. Everything is pricey these days anyway. I highly recommend this brand.

16 de julio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Excessive use of plastic and not recyclable

Very nice products, but since the marked is full of equally nice products at this price, I can not bring myself to chose this brand, with their crazy amount of plastic. Every product is packed in hard cases of plastic, double the weight of the creme itself.
I will be back if they change into a responsable Company. With green packaging.

6 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I'm not sure why there is is so much…

I'm not sure why there is is so much negative reviews on here for the brand? To the parents saying their kids are "targeted", social media has an algorithm so if your kid searches for the product it will pop up more and more and this goes for everyone. Kids influence kids and parent buy the product for kids who are too young to use the product in the first place, so its really them you should be upset at?

Anyway I have used multiple products from the brand over the past years and really like it. I do think its worth the price for the quality. I also like that they (not all, please do your research) are safe to use during pregnancy and actually effective. I recently had an issue with a products packaging failing and reached out to customer care and was pleasantly surprised at how fast and effective they were at helping. Kara
(who helped me) was super quick at responding to multiple emails and helping me resolve the problem. I really value good customer care and think its important for any company to retain customers and they really impressed me. Thank you Kara.

I think its worth to try a few of the products to find what works for you. Some will obviously work better then others for you personally but its worth the investment in your skin care especially if you do your research. I personally like the brand and think its one of the better ones on the market today.

30 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have the Drunk Elephant Bronzing…

I have the Drunk Elephant Bronzing drops and first time I applied them I broke out in a terrible rash all over my face, neck and chest. This rash was red bumpy and quite angry looking. At first I didn't put it down to the drops so instead went makeup free until the rash cleared up. After rash cleared up I decided to test the drops and applied them to one of my arms only and guess what, next day arm covered in the same red bumpy angry rash. What the hell are in their products. I've since seen heaps of other people complain about the same issue,

1 de mayo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Protini squirt bottle SUCKS

Protini squirt bottle SUCKS! The serum itself is pretty good, although the bottle it is packaged in causes VERY unnecessary waste of the product, as it leans more towards fast spraying when used rather than a nice pump out of the serum.

29 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Targeting children via Influencers!

I'm sure Drunk Elephant products are excellent, they are all our children talk about. Our daughters are 10 & 12 and being targetted by influencers probably being hired by companies like yourselves. Maybe I'm old fashioned, but IMO it's disgracefull you are targetting young girls in this manner. Shame!!!

23 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great skincare products

I have purchased quite a few of their products. I have quite a few favourites so far everything I have tried has been amazing. I was originally given a few samples in a store and they were absolutely fantastic. I had to go onto purchase them , service is always amazing. I highly recommend their products 

8 de marzo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

price

loveeee this so much the only problem is the money 56 quid for the lala retro my fav product but i under stand because of whats in it some of there stuff is cheap but i think they should lower it just a little bit

8 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rubbish customer service

Rubbish customer service. Placed an order and it defaulted to my old address. My fault okay but I emailed them straight away. They took ages to get back to me then stated there was nothing they could do and I needed to speak to their carrier! The tracking they sent didn’t work so I had to ask for it several times. Never got it changed and luckily it wasn’t stolen from being left outside my old house.

£65 order and they couldn’t give too hoots. Never again

18 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible service

Horrible service. Item came damaged and they demanded the leaking item to be returned after picture proof and the agents are just rude. Shop anywhere else.

8 de enero de 2024
Opinión espontánea

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