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32168, New Smyrna Beach, Estados Unidos
3,9
6 opiniones
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The experience that I had was fantastic, on time and placed where I explained. The driver was very friendly and kept me up to date. The dumpster was in great condition and I will do business with this company again!
We were scheduled for a dumpster on Friday morning at 10am. We were originally informed that it was delayed until 1:30pm, then later that day informed it would come first thing Saturday morning. Saturday morning we were informed of an issue with the dumpster or truck that needed to be fixed and we would have the dumpster by Monday. Then on Monday we called and were informed we may or not get it.
In each of these delays, we had to make the call to find out why the delays were happening. Additionally, we spoke with employees who had a condescending tone, acting like we didn't actually need the dumpster when it was for a large project.
We understand things happen, but the lack of communication and follow up, was very frustrating. When it was understood we may not receive the dumpster for a few days, we should have been given an honest assessment of when we may get the dumpster rather than a rose colored assessment.
We eventually canceled the dumpster and went with another company that was slightly more expensive but was able to deliver a dumpster within a few hours.
Very professional and helpful during the entire process. Great communication and keeping on schedule
Respuesta de Dumpster Express llc
We appreciate the kind words and value your dumpster business!
The dumpster was delivered promptly and it was filled early so we ordered another one and they came again very promptly, left a new one and removed the filled one. They are great to work with!
Respuesta de Dumpster Express llc
We appreciate your 5 star review and your repeat business Nancy. Thanks so much for your dumpster business!
Respuesta de Dumpster Express llc
We appreciate the 5 star dumpster delivery review! Thanks again Eric
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