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Dyno-Rod - Central London Opiniones 

264
TrustScore: 4.5 sobre 5

4,3

Leighton Road 1a, EN1 1HX Enfield, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My call was answered immediately and I was reassured that the drains blockage would be attended to asap and that it had been listed as urgent. As it was Saturday evening, I was pleased and surprised w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Agent did a fantastic job inside one hour. Was communicative and helpful with my questions and when asked was able to get camera down drain and show me flow towards main exit pipe. Very pleased with t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a team of two people come and sort out a blockage in our drains. They used a jet spray and camera to investigate. Both men were professional, efficient and very friendly. They suggested I tak... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was visited by Danny who was able to solve my problem. Danny is s very charming, professional and respectful person who took the time to explain what the problem was and advise how he was doing to r... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Fontanero
  2. Servicio de drenaje

Escrito por la empresa

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Información de contacto

  • Leighton Road 1a, EN1 1HX, Enfield, England, Reino Unido

  • 0203 358 0420

4,3

Excelente

TrustScore: 4.5 sobre 5

264 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(264)

8487 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Really quick response

Really quick response from the call centre, with someone round within the hour as promised. Dan and his colleague identified the problem almost straightaway and sorted the problem out in a friendly and professional way.

31 de diciembre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Central London

Respuesta de Dyno-Rod - Central London

Thank you for taking the time to leave a review. We are delighted to hear that you were happy with the quick response time and the professionalism of our team. We are proud of our engineers and will be sure to pass on your kind words.

Valorada con 5 estrellas sobre 5

Responded quickly to be call for…

Responded quickly to be call for assistance in unblogging a toilet. Identified the issue and was able to clear the blockage. Connor was very helpful and gave me some useful information and advice.

28 de diciembre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Central London

Respuesta de Dyno-Rod - Central London

Thank you for your kind words. We are thrilled to hear that our service met your expectations. We strive to provide our customers with the best possible experience, and we are grateful for your feedback. We hope you will consider us again in the future.

Valorada con 5 estrellas sobre 5

excellent service

excellent service

21 de diciembre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Central London

Respuesta de Dyno-Rod - Central London

Thank you very much- we are always happy to help!

Valorada con 5 estrellas sobre 5

Dyno rod

Efficient , the right machine for the job. Cleaned up the mess from the blockage. Pleasant and polite. No hidden charges

18 de diciembre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Central London

Respuesta de Dyno-Rod - Central London

Thank you for your kind words. We're glad to hear that you found our service efficient and helpful. We strive to provide our customers with a positive experience, and we appreciate your feedback.

Valorada con 5 estrellas sobre 5

Very good guy To clean everything quick

Very good guy To clean everything quick

11 de diciembre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Central London

Respuesta de Dyno-Rod - Central London

We appreciate your kind words and are glad you were happy with the service. We strive to provide our customers with a positive experience.

Valorada con 5 estrellas sobre 5

Fast, efficient, good value

Fast - arranged to come earlier than scheduled appointment because they had space. Efficient - long standing problem identified and solved. Good value - did it all in one hour.

4 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Our drains experienced a blockage

Our drains experienced a blockage, and the plumber sent out whilst unblocking the trains left the pipes loose so all the water leaked whenever we switched on the taps. We asked for another plumber out, the company phoned up, stated they would refuse to come out without a parking permit (there was none needed for our place) and demanded we pay on the door despite us being covered by British Gas policy. My landlord then phoned up, for them to admit they messed up on the system. The plumber didn’t turn up in the end, and they accused me of ringing up and cancelling afterwards, despite the fact I could show from my call records this never happened. Waste of time, energy and quite frankly a bunch of rude and aggressive time wasters who displayed arrogance and incompetence that is truly unparalleled.

5 de noviembre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Central London

Respuesta de Dyno-Rod - Central London

Dear Ali

I’m so sorry you have had a bad experience.
Please can you contact me on office@dynorodcentral.com and provide us with a reference number and your address so we can look into this matter further for you?

Kind regards
Dyno rod central London

Valorada con 1 estrellas sobre 5

Subject: Fabricated Reports and Unresolved Issues - Dyno-Rod’s Service Left Me Feeling Vulnerable



I am beyond distressed with the service from Dyno-Rod. For the past four days, I’ve had a persistent fresh water leak behind the toilet, and four different engineers have come to my property, all refusing to do the job for various reasons. Despite this being an emergency, the leak continues, and I’m left feeling completely vulnerable.

One particular engineer was problematic from the start. He refused to fix the issue, claiming it wasn’t worth his time as it was an emergency job that only paid £30. He also falsely stated that the pipe was attached to a major system, which wasn’t true, and that he didn’t have enough time to take everything apart to fix it. He was clearly angry as soon as he saw the work required and then falsely claimed that I shouted directly in his face—despite the fact that I’m 5 feet tall and he’s over 6 feet 4. This never happened. The Engineer even invited me to make a complaint to his manager insinuating nothing would come if it. He left angrily, talking to himself as he stormed out, and then went on to fabricate a report against me.

He also refused to turn off the stopcock, claiming it was seized. However, building maintenance resolved that in under three minutes with basic tools, proving that his claims were false. I’ve even supplied pictures of the pipework and stopcock to prove this. Despite this evidence, the false report remains, and every engineer who visits now references it, arriving at my home already biased and dismissive of my explanations. It’s a male dominated job and it’s highly stressful dealing with this each and every time.

This has been highly distressing, leaving me in tears and feeling powerless to challenge the false report. It’s damaging to my character, and I feel like I’m banging my head against a brick wall. No one seems to listen or care about resolving this ongoing issue.

I urgently need this report corrected and for Dyno-Rod to finally address the leak. This situation has caused me so much unnecessary stress. Its just a truly awful experience.

19 de octubre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Central London

Respuesta de Dyno-Rod - Central London

I’m so sorry you have had a bad experience. Please can you contact us on office@dynorodcentral.com and provide us with a reference number and your address so we can look into this matter further for you?

Kind regards

Dyno rod central London

Valorada con 5 estrellas sobre 5

No charge if work was unsuccessful

I called out Dynorod to repair a blockage that my regular Plumber had tried to unblock. They also applied their best efforts and admitted that it was a blockage that was further downstream and the Building Plumbers needed to be involved. They then agreed not to charge for their work. They were thoroughly professional in their work and I would have no problem in using Dynorod again.

17 de octubre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Central London

Respuesta de Dyno-Rod - Central London

Dear mr Jacobs

Thank you very much for your kind words.
We are always happy to help!

Kind regards
Dyno Rod Central London

Valorada con 1 estrellas sobre 5

Hopeless operative sent to help wit…

Hopeless operative sent to help wit drain smell solved nothing suggested nothing that made any sense and left after 10 mins

16 de octubre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Central London

Respuesta de Dyno-Rod - Central London

Dear Mr Kuhn

Thank you for your review - i have just tried to contact you as i believe our engineer checked the property for blockages and suggested some next steps.

If you can please contact us on 02033580420 so we can see how to help you further?

Thank you

Dyno-Rod Team

Valorada con 5 estrellas sobre 5

The service was exemplary from the…

The service was exemplary from the onset. From the logging a call for unblocking our outside garden drain to arrival of the engineers onside things were handled consistently. We were kept informed by text and phone calls, as to the engineers eta.
On arrival the engineers were both professional and quickly resolved the matter. My mother was very pleased .
Thank on a service delivered first time.

4 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressed by the technician’s…

Impressed by the technician’s perseverance in opening a manhole that didn’t want to budge. He worked at it, eventually got it open and confirmed that the drain was fine. Peace of mind was good enough for us! Thanks

4 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super Frank

Frank came today and was great, he had our sink working again in no time!

23 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

very good, reliable, not cheap

Not cheap, but able to come the next day, very professional and always do a good job. Recommended as want people I can trust for work on pipes.

19 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Drain maintenance

Martin was very professional!

10 de septiembre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Central London

Respuesta de Dyno-Rod - Central London

Dear Jamie

We are so happy you were pleased with our service. Martin will be touched to have received this review. Thank you for taking the time

Kind Regards
Team Dyno-Rod

Valorada con 5 estrellas sobre 5

Great experience as always

Great experience as always - fair prices / efficient service. Bathroom sink unblocked in minutes.

29 de julio de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Central London

Respuesta de Dyno-Rod - Central London

Dear Consumer

We are so happy you were happy with our service. Please do keep us in mind for any of your drainage needs!

Kind Regards
The Dyno-Rod Team

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