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Dyno-Rod - Lincolnshire & Hull Opiniones 

164
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TrustScore: 5 sobre 5

4,8

Borrowdale Road 1, NN17 2DQ Corby, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Well Kieran who came out first Mis diagnosed the issue and said I had to dig up near the old toilet in the shed, but the drain goes under the house not to the shed. Simon and Chris came today and d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Communication and info from the website all accurate made getting the price very simple and quick. Technician very thorough and complicated the job within 1.5 hours in the dark and during rain witho... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A really great job done by your engineer. Thorough, efficient , professional and friendly. He kept me fully informed throughout the whole process.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Prompt Service, phoned the evening before and we could’ve had emergency call out - but wasn’t needed. I.e. important but not urgent. A text followed my phone call, and a fabulous technician called Ro... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Fontanero
  2. también en la categoría
  3. Servicio de drenaje

Escrito por la empresa

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Información de contacto

  • Borrowdale Road 1, NN17 2DQ, Corby, England, Reino Unido

  • 01522 719383

4,8

Excelente

TrustScore: 5 sobre 5

164 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(164)

8367 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent and professional service 👏

Excellent and professional service 👏

24 de julio de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Lincolnshire & Hull

Respuesta de Dyno-Rod - Lincolnshire & Hull

Mark Langdale,

We appreciate your positive feedback and the five-star rating! We are happy you were pleased with our professional service.

Best wishes,
Emma
Dyno-Rod

Valorada con 5 estrellas sobre 5

Attended the same day I reported an…

Attended the same day I reported an issue and stayed on site until it was resolved. Rob kept me informed of what he was doing and clearly enjoyed his job. Recommended and thank you 🙂

15 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rob from Dyno-Rod was excellent in analysing the problem.

Rob from Dyno-Rod was fully understanding of our issue relating to a blocked pipe that was to drain the surface water from our dyke. He went to great lengths to determine the route of the drain pipe and, due to the length of the pipe, was able to assure us the blockage or collapse could be anywhere along the 800 metres. Rob gave us a simple solution to resolve the issue which we are now exploring.

9 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional & Friendly

Arrived on time, completed the necessary work, explained what had caused the problem, supplied a quote for work recommended to ensure problem does not occur again, altogether professional and friendly. I couldn’t ask for more

25 de junio de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Lincolnshire & Hull

Respuesta de Dyno-Rod - Lincolnshire & Hull

Graham Davidson,

We're happy to hear that the service was professional and friendly. It's great to know that the work was completed promptly, the issue explained clearly, and a helpful quote provided. Thank you for your positive feedback!

Best wishes,
Emma
Dyno-Rod

Valorada con 5 estrellas sobre 5

Great experience

All staff were friendly and helpful. Someone came out within hours and sorted the problem straight away.

17 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service from the time I called to fixing our blocked drain. Friendly, happy to work and explained what was he was doing and about our drainage system.

3 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic 1st class service!

Called Dyno-Rod late on Sunday and the engineer was on site by 10am Monday. Rob was an absolute superstar. Could not have asked for more. Drains cleared and working and a secondary fault with the main sewer identified. That will give us time to tackle the relevant authority before the same thing happens again.

13 de mayo de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Terrible Service

Got to say that the technician that came out (Mathew) was an absolute star and fixed things very quickly. However dealing with the call centre was a nightmare. Booked an AM appointment and they turned up a 17:55. Numerous calls to the centre to question this and they provided me with lots of false information and basically lied to me. Took a morning off work but ended up having to take the full day. Although Mathew was great, I wouldn’t use again as they are very unreliable

26 de abril de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Lincolnshire & Hull

Respuesta de Dyno-Rod - Lincolnshire & Hull

Hi Daz, this is certainly not something we expect or like to hear. We are sorry on this occasion it didn’t go as it should have and would like to investigate this. If you would like to discuss this further, please feel free to get in touch by emailing DynoOnDemand@britishgas.co.uk with your full name, address, and contact number as we would be happy to see how we can help moving forward and find out which engineers have attended from Dyno. Many thanks, Stephanie.

Valorada con 5 estrellas sobre 5

Great service from the engineers

Alex and Kyle attended from 24 to 27th April 2024, they persisted where others had failed and despite Alex's equipment breaking down on the 24th. Kyle successfully cleared the blockage today (27th).

Both polite, helpful and great at communicating. Left the area clean and tidy.

Poor service on Wednesday 25th, let down despite assurances of a different engineer calling - honesty is the best policy; I would have preferred to know that a 2nd engineer couldn't call rather than being given false information.

Overall, I would use the services again, I would recommend to others and did find it good value for money

27 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service

First class service. Engineers were professional and courteous. For the work done the cost was fair. It’s refreshing to deal with a company which recognises the need for customer service.

18 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

We had issues with our drains.

We had issues with our drains, the Dyno-Rod guy was really nice, polite and helpful. He found the blockage, not our fault, an issue from higher up the drain caused by another user. He was quick and efficient, got the drain clear and working again and gave us follow up advice too. It may be expensive as others have said but it was sorted in a matter of hours and without any fuss or issue. Thank you 😊

17 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Alex the engineer was polite

Alex the engineer was polite, knowledgeable & did a great job. He is a credit to your company.

4 de abril de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Lincolnshire & Hull

Respuesta de Dyno-Rod - Lincolnshire & Hull

Hi Terry, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass on these comments. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Stephanie.

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