With a blocked sink in the kitchen we were looking at a ruined weekend we were having friends over. It were stressed and thinking of other arrangements. However George C from Dyno-rod arrived and c... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónEdison Road, Unit 8 Watermill Business Centre, EN3 7XF Enfield, England, GB
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Consulta las opiniones de los clientes
Isaacs was absolutely amazing he saved my life I was having complete stress and panic attacks making my asthma worse. Isaacs came and as soon as he came he fixed the problem in 5mins. He was Brill... Ver más
Josh Kendall was fantastic, called me to say he was on his way and arrived 15mins later. Immediately identified the problem and cleared it quickly. Explained what was the problem and how to ensure it... Ver más
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Luke with his positive attitude,and through process of elimination pinpointed the source of the blockage and with a skill akin to a neurosurgeon opening a skull opened up a pipe to remove a hundred... Ver más
La empresa ha respondido
Información sobre la empresa
- Fontanero
- también en la categoría
- Servicio de drenaje
Escrito por la empresa
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Información de contacto
Edison Road, Unit 8 Watermill Business Centre, EN3 7XF, Enfield, England, Reino Unido
- 0208 003 0849
4,6
Excelente
477 opiniones
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Shout out for Dyno and Ryan
Our engineer was a young man by the name of Ryan. He helped to diagnose the issue and agreed a strategy for swift resolution. Ryan was happy to have me watching, which must have been off putting for him but he remained polite and engaged for the whole hour he was in attendance. Would not hesitate in recommending Dyno - first class service!
10 de febrero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
Thank you for taking the time to leave us a review. We are delighted to hear that you were happy with the service you received. We are proud of our team's dedication to providing excellent customer service. It is great to hear that you were happy with the work carried out.
Needed a quote for a drain and was…
Needed a quote for a drain and was given a time slot of 13:00 to 18:00. Waited in all day and he never turned up, not even a call (or apology ) to say he was gonna be late . At 18:20 I was told he would be another 30 - 40 minutes ,but stated he would come between 9:00 to 9:30 he was late again with no apology. I was told I would get a quote and never got one !! What a sham of a company!! NEVER AGAIN
6 de febrero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
Thank you Mr Johnson for sending over the job details. We strive to provide reliable and timely service to all our customers. I will investigate this matter further and take appropriate action to ensure this doesn't happen again. Thanks again for your honest feedback
Amazing
Amazing! We had a major blockage from rats and the service was INCREDIBLE. Came within an hour or two of calling. Would definitely recommend.
7 de febrero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
We are so glad to hear that you had a positive experience with our service. We strive to provide prompt and efficient solutions to our customers' needs, and we're happy to hear that we were able to help you with your blockage. Thank you for your kind words and recommendation!
Very good service but 4 day wait for appointment
Arrived on time, cleared the blocked drain in under ten minutes, polite and friendly. I only gave four, rather than five, stars because I had to wait four days for the appointment (it was not an emergency).
31 de enero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
We appreciate your kind words about our service. We are glad that you found our technician to be polite and efficient. We understand your frustration with the wait time for the appointment and will work on improving in future.
Highly recommend this company!
Highly recommend this company!
I had an emergency blockage draining situation where all the water from the neighbors above was draining into my shower due to a blocked main pipe. We called Dyno, and they arrived within less than an hour, almost at midnight. The young gentleman did an amazing job. He had special equipment to locate the blockage and unblocked it very quickly. The water is now draining better the ever.
Thank you, Dyno, for your prompt and efficient service!
30 de enero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
We appreciate your kind words and are thrilled to hear about the positive experience you had with our team. It's wonderful to know that our technician was able to quickly resolve your emergency situation and provide you with peace of mind. We strive to provide prompt and efficient service, and we're glad that we were able to meet your needs.
Professional service
Have a problem with an outside rainwater drain when it rains heavily. The young gentleman who arrived surveyed the drain with a snake camera and identified the problem. He gave us a month-long guarantee that the main cause of the blockage is fixed.
Time will tell whether it's fully resolved or not.
28 de enero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
We appreciate you taking the time to share your experience. We understand your concern about the outside rainwater drain and the potential for future issues. We're glad that our technician was able to identify the problem and provide a solution. We're committed to providing quality service and hope that the issue is fully resolved.
Exellent service
Very professional and did job quickly
Will use and recomend
27 de enero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
Thank you for your kind words. We appreciate your positive feedback and are glad you were satisfied with our service.
Professional, courteous and Friendly
Professional , courteous and friendly person. Great service !! Highly recommended
He diagnosed the issue in minutes that took others months (and they failed to diagnose it).
21 de enero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
Thank you for your kind words and 5-star review. We are thrilled to hear that our team was able to provide you with such a positive experience. We are especially happy to know that our service was able to quickly resolve an issue that had been ongoing for a long time. We appreciate your recommendation and hope you will consider us again in the future.
Ryan was great
Ryan was great. Thorough and quick, as always. thankyou.
20 de enero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
We're so glad to hear you had a positive experience. We appreciate your kind words about Ryan's service. We strive to provide excellent service, and we're happy to hear that Ryan met your expectations.
Prompt and efficient service
Prompt and efficient service. Thank you very much.
19 de enero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
Thank you for your kind words! We're so glad to hear that you were happy with our service. We appreciate you taking the time to leave a review.
Patrick was excellent
Patrick was excellent - he even tidied up which is very unusual for trades people. He dealt with the issue and also checked as to whether I had any other drainage issues.
17 de enero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
We're thrilled you had such a positive experience! We'll be sure to share your kind words with Patrick. Thank you again for your review.
Efficient and complete Work
I am normally hesitant about service people in my apartment, but if they were all like Patrick, I would invite them up anytime. Patrick was professional, nice, knowledgeable, and efficient and helpful made me feel at ease. He even took his shoes off without asking. I've only had one experience with Dyno-Rod but if Patrick is representative of the company values, this is a company who you can trust with your business.
14 de enero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
It sounds like Patrick went above and beyond to make you feel comfortable and confident in his service. We truly appreciate you taking the time to share your feedback. We're so glad Patrick's actions reflected positively on our company values. Thank you again for your kind words.
Very rude and unprofessional.
10 de enero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
Thank you for giving us more information, the local office will be in contact. We value all our customers and strive to create a positive experience for everyone. Your comments are important to us as they help us identify areas where we can improve and better train our team. We are committed to providing excellent customer service and will use your feedback to help us achieve that goal. We hope you will consider giving us another opportunity to demonstrate our commitment to providing a better experience in the future.
Operator was efficient
Operator was efficient, respectful and skilled at removing a blockage from a difficult place in the bathroom waste pipe.
13 de enero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience. It's rewarding to know our team's expertise and respectful approach made a difference. We appreciate you taking the time to share your thoughts, and we hope you'll choose us again for your future drainage needs. Your kind words are greatly valued and will be shared with the team.
They didn't finish the job.
The guys just picked up the man whole infront of the house and said he partially cleared it and he asked for his money. I flushed the toilet and the water wasn't going down. I used the shower and the water wasn't going down. He said he will call the main office and then he left.
10 de enero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
We have tried to ask for more information as all feedback is important to us and we pride ourselves on learning from the customers experience journey and talking to the local depo and engineer who attended.
Patrick was both very effective and…
Patrick was both very effective and also very polite and friendly. He was able to clear the external drains quickly and then thoroughly checked that they would stay clear by testing with additional water and checking a (previously blocked) internal drain. Highly recommended!
8 de enero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
Thank you for your wonderful feedback! We're so pleased to hear about your positive experience. It's rewarding to know our service exceeded your expectations. We appreciate you taking the time to share your thoughts, and we'll be sure to pass along your compliments. We strive to provide efficient and friendly service, and your review confirms we're on the right track. We value your business and hope to assist you again in the future should the need arise.
Helpful
Helpful, friendly & arrived within 30 mins of booking. Expensive, but worth it to get it sorted so quickly.
7 de enero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
We're thrilled you found our service helpful, friendly, and efficient! We appreciate you highlighting the speed of our arrival; getting things sorted quickly is our priority. We understand your comment about the cost, and we strive to balance providing excellent, rapid service with fair pricing. Thank you for your positive feedback and for choosing us. We value your business and hope to assist you again soon.
Fantastic gentleman
Fantastic gentleman - efficient and professional. Identified the issue quickly and resolved just as quickly.
6 de enero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
Thank you for your kind words. We are thrilled to hear that you were satisfied with the service provided. Our team strives to deliver high-quality service, and your feedback is greatly appreciated.
Excellent
Excellent. Very polite, professional but also friendly. Efficient, got job done properly and checked everything was in order. Outside drain now working very well and kitchen sink drains easily. Many thanks
3 de enero de 2025
Opinión espontánea
Respuesta de Dyno-Rod - North West London
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you were pleased with the professionalism and efficiency of our service. We're glad that the work we completed has resolved your drainage issues.
DynoRod
Extremely happy with the engineer and the works he carried out with a lot of patience and very polite young man his name was Ryan. Thank you again.
27 de diciembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - North West London
Thank you for your feedback and how great Ryan was. Much appreciated!
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