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Dyno-Rod - Plumbing Liverpool Opiniones 

1195
TrustScore: 5 sobre 5

4,8

Knowsley Industrial Park, Deltic House, Unit 2 Deltic Way,, L33 7TT Liverpool, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Anthony was professional at every step of our repair he took the time to explain what was happening and what he was doing. Cleaned up after the job was done, would highly recommend

Valorada con 5 estrellas sobre 5

Plumber arrived with notice before arrival. Listened to issue. Fixed issue first time and promptly. Superb work. No mess left behind. Very polite. Very professional. A credit to the company. Highly... Ver más

Valorada con 5 estrellas sobre 5

The two engineers who did the job were very pleasent and couldn't do enough to ensure that the leak was dealt with fully and profesionally. Their names were Kieran and Lee and we couldn't be happier... Ver más

Valorada con 5 estrellas sobre 5

Kenny P. arrived with his high-tech camera and Liverpool charm, diving straight into the mystery of our damp interior wall. He spotted a pipe displacement quicker than a Mo Salah goal, explaining ever... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Fontanero
  2. Servicio de drenaje

Escrito por la empresa

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Información de contacto

  • Knowsley Industrial Park, Deltic House, Unit 2 Deltic Way,, L33 7TT, Liverpool, England, Reino Unido

  • 0151 909 491

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
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3 estrellas
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1 estrella

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4,8

Todas las opiniones

(1195)

8632 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sonny did a top job

Sonny did a top job! Great guy A+!

8 de septiembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

shayne meadows,

We're happy to hear that you had a great experience! Thank you for your positive feedback; we appreciate it.

Reg@machmade.co.uk, Dyno-Rod

Valorada con 5 estrellas sobre 5

Kenny P

Kenny P. arrived with his high-tech camera and Liverpool charm, diving straight into the mystery of our damp interior wall. He spotted a pipe displacement quicker than a Mo Salah goal, explaining everything with clarity and a dose of Scouse wit. Highly recommend this top-tier troubleshooter—,"You'll Never Leak Alone!"

8 de septiembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

Hi there, and thank you so much for your brilliant review!
Kenny P. will be absolutely chuffed to hear your feedback—especially the Mo Salah comparison! We're proud to have team members like Kenny who bring both expertise and personality to every job.

Your kind words (and that cracking “You’ll Never Leak Alone!” line) made our day. If you ever need us again, we’ll be ready—camera in hand and charm turned up.

Warm regards,
Reg Illingworth
Machmade Limited T/A DYNO Plumbing & Drainage

Valorada con 5 estrellas sobre 5

Excellent plastering from start to…

Excellent plastering from start to finish. Very neat and tidied up afterwards

13 de agosto de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

We're happy to hear that you had such a positive experience with our plastering services. Thank you for acknowledging our team's neatness!

Valorada con 5 estrellas sobre 5

Excellent customer service from James Merry

The company I work for rents out flats to students.

Earlier this week, without my knowing my Mum booked Dyno Rod through British Gas, regarding a plumbing issue at one of the flats. The reason I know is because she gave them my number and the text message came through.

I had a laugh about this. I rang up my Mum who told me of this.

Anyway the job was booked on Thursday 31st July between 8 am and 1 pm. Like clockwork a plumber whose name I cannot remember phoned me at 8 am saying he was a few minutes away. That was no problem. I made my way down to the property and let him in. He did his very thorough checks and said it was a drainage problem not a plumbing problem. He said he'd have to refer it to drainage. Again not a problem.

He said that drainage would be in touch either later on that day or the following day to get it done. Again that wasn't a problem.

The following day on Friday 1st August around 9 am i got a phone call from James Merry saying he was a few minutes away and he just had to pick up a part. So I made my way down. I was literally 1 minute away. I turned up at the property and I saw a dyno rod van drive past and I thought I'd missed him! I gave him a call and as I did I saw a young man come from the BA Jacksons and pick up his phone. I shouted out "Are you from Dyno Rod?" I just got them mixed up! It was the guy for our job.

We went into the property. Now the original plumber clearly gave his gentleman named James Merry all the details because he'd gone into BA Jacksons and got the part he needed. With a minimum of fuss and quicker than you can say Robert is your mothers brother (Bob's your uncle) he sorted it. Not only did he sort it, he tested it to make sure everything worked properly.

Again a magnificent job by Dyno Rod.

So the usual questions.
Would I use them again? All day every day.
Are they worth the money? I'd say good value at 10 times the price.
Would I recommend them to anyone else? My advice to you is if you have a plumbing issue they'd be the first people I'd ring. I'd go one step further. I'd phone up British Gas and get on their Homecare 400 program which includes Dyno Rod cover. That way it's all done for a fixed price and trust me that saves a lot of stress.

Like ALL of Dyno Rod's engineers James Merry did a first class job with a Goldeneye for detail. He is truly the man with the golden gun. Once again I was left in my own Quantum of Solace and was shaken but not stirred.

1 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Home emergency

Home emergency, leaking shower (not sealant). Came and took off the shower surround to look underneath. Couldn't find leak. Said he will have to 'carry the job over' and will come back to make hole in ceiling to investigate. Phoned them myself next day. They said job closed, leak found and fixed. Absolute lie. After escalating they agreed to come out again to look. Said it was shower itself and not covered. Left a complete mess, not replacing the shower surround etc. Absolute disgrace.

26 de julio de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

We appreciate you bringing this to our attention. We're sorry to hear about the trouble with the shower leak, the handling of the job, and the mess left behind. We'll investigate what happened and take steps to address the issues raised. Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Would recommend

Arrived when he said he would, explained the problem, cost and options. Very friendly, straightforward service. All the basics you want but rarely get these days. Would recommend and use again.

24 de julio de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

We're happy to hear that you were pleased with the promptness, clarity, and friendliness of our service. It's great to know you appreciated the straightforward approach. Thank you for recommending us!

Valorada con 5 estrellas sobre 5

Happy customer

Jack, the engineer, arrived on time, having phoned before he came to the house. He was friendly, professional, polite and fixed the issue efficiently.

22 de julio de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

We appreciate you sharing your feedback! We're happy to hear that the engineer was punctual, professional, and courteous and resolved the issue efficiently.

Valorada con 5 estrellas sobre 5

Impressive

Quick fix and accommodated our time when somebody was able to be at home .

16 de julio de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

We're happy to hear that we provided a quick resolution and accommodated your schedule. Thank you for your positive feedback; we appreciate it!

Valorada con 5 estrellas sobre 5

Whole process from quote to getting the…

Whole process from quote to getting the new shower installed was smooth and efficient from start to finish. Work was completed neatly and made sure everything was working properly and we were happy before leaving.

14 de julio de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

We're happy to hear that the shower installation process was smooth and efficient for you. It's great to know that the work was completed neatly and to your satisfaction. Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

Excellence from start to finish

Excellence from start to finish
Really happy to recommend Dyno Rod. Lovely professional efficient staff who did everything they said they would.
The plumber who visited was amazing and determined to help. He brought calm to a stressful situation. Very positive and experienced guy. Left everything clean and tidy and working. Thank you to everyone

2 de julio de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

We appreciate you recommending our services. We're happy to hear that our staff were professional and efficient, and that the plumber was determined to help, leaving everything clean and tidy. Thank you for the positive feedback!

Valorada con 5 estrellas sobre 5

Punctuality workmanship they said it…

Punctuality workmanship they said it would take a Day and a Day it took

1 de julio de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

We're happy to hear that our team was punctual and completed the work within the promised timeframe. Thank you for your positive feedback!

Valorada con 3 estrellas sobre 5

Poor planning & Scheduling

Dyno tradesmen seem competent, but their planning and organisation is chaotic and frankly disgraceful.
From an initial emergency visit to a leak on a shower to a resolution it has taken a month, 4 visits, numerous frustrating phone calls and we even purchased the mixer valve ourselves to speed up the process.
Due to poor scheduling the wrong operative was sent due to the shower issue being logged as a replacement tap and even after requesting the correct operative to carry out the works and working around his diary, the wrong operative turned up late on a Friday and was unable to carry out the works.
Dyno are the company who British Gas subcontract plumbing works to.

16 de junio de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

We appreciate you bringing this to our attention. We're sorry to hear about the multiple visits, scheduling issues, and overall inconvenience you experienced. We'll review our planning and organisation to improve our service. Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Good communication and service

Good communication and service

4 de junio de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

We appreciate you taking the time to share your positive experience. We are happy you were pleased with our communication and service.

Valorada con 5 estrellas sobre 5

Thank you for completing the work for…

Thank you for completing the work for my Dad. Everyone has been very professional and kind and in particular Lee who did the pipe work .
My Dad is 90 years old and blind in one eye and has other health problems. We were very grateful for everything they did for him. Thanks again.

2 de mayo de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

Thank you for your kind words. We are delighted to hear that our team was able to provide such a positive experience for your father. We understand the importance of providing compassionate and professional service, especially for those with special needs. We are proud of our team for their dedication and care.

Valorada con 5 estrellas sobre 5

Great professional service

Really great, professional service received today - 2 taps that required changing and the work was explained to me beforehand, quick with the job and all sorted within an hour. Thank you!

25 de abril de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

We're delighted to hear about your positive experience! It's wonderful to know that you were happy with the professional service and clear communication you received. We appreciate your kind words and are glad that everything was completed efficiently.

Valorada con 5 estrellas sobre 5

Replacement tap

Engineer called ahead of his arrival. Very courteous, explained cost, quick and tidy in his work.

25 de abril de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

We're thrilled to hear about your positive experience. It's wonderful to know that our engineer was courteous, transparent, and efficient in resolving your issue. We appreciate your kind words and will share your feedback with our team.

Valorada con 5 estrellas sobre 5

Really quick and efficient work

Really quick and efficient work! Polite & talked through everything that needs to be done so my parents understood. Thank you!

28 de marzo de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide efficient and clear communication, ensuring our clients feel confident and informed throughout the process.

Valorada con 5 estrellas sobre 5

Plumbing and service masterclass!

Engineer arrived on time after a pre visit phone call, as per the booking. He was courteous, very pleasant, effective and efficient, completing the work within the projected timescale.
The work was cleanly done and no mess was left.
He gave a full explanation of what he had done and how the valve worked which he tested before leaving.

24 de marzo de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

We are so glad to hear that you had such a positive experience. It sounds like the engineer went above and beyond to ensure your satisfaction. We strive to provide our customers with the highest quality service, and we're thrilled that you were happy with the work completed. Thank you Reg

Valorada con 5 estrellas sobre 5

Problem solved

The expertise, professionalism and genuine knowledge by the team from Dyno-Rod regarding my shower/bathroom problem was outstanding. 3 x visits and Jack and Ian on the final visit were fully motivated in finding the solution. Complete confidence in their decision and the result was achieved with their plan and I can not fault them. All staff I have dealt with are superb and need the recognition and credit for the brilliant work they do.

27 de febrero de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Plumbing Liverpool

Respuesta de Dyno-Rod - Plumbing Liverpool

We are always pleased to give our customers the best service and hope that you recommend us to your friends and family , Thanks Reg

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