Tony C came this morning after calling to inform that he was on his way. He was friendly, respectful, helpful, and carried out the work professionally. Thank you for an excellent service.
Localización
Cambiar localizaciónCardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD Taff's Well, Glan-y-llyn, GB
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Consulta las opiniones de los clientes
Your representative, Ian Young visited my Mum. He was very knowledgeable and thorough. He explained clearly what the problems were and dealt with them efficiently. He was on time, polite and friendly.... Ver más
La empresa ha respondido
A big thank you to Dino Rod for unblocking the sink and sorting out the problem so quickly. I really appreciate your help, time, and effort. Excellent service and much appreciated!
Nathan came round very shortly after I had called for a blocked drain. He had a tricky job locating the problem with complicated and hidden pipework but persisted until it was sorted out. He was cheer... Ver más
La empresa ha respondido
Información sobre la empresa
- Fontanero
- también en la categoría
- Servicio de drenaje
Escrito por la empresa
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Información de contacto
Cardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD, Taff's Well, Glan-y-llyn, Reino Unido
- 02920 002624
4,8
Excelente
994 opiniones
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Excellent service turned up very…
Excellent service turned up very quickly sorted problem out ⭐️⭐️⭐️⭐️⭐️ service
24 de octubre de 2026
Opinión espontánea
Great service
Great service, very professional and friendly staff , great job
Thank you
23 de octubre de 2026
Opinión espontánea
Great service from Ian young today
Great service from Ian young today
Couldn’t have been more helpful
22 de octubre de 2026
Opinión espontánea
No call out charge- no such thing
Although they claim it is a no call out charge and no obligation quote service, they refused for an expert to come and look at the problem. Instead they asked what the problem was and said someone will come out and fix the problem for a fixed charge. I repeatedly told them I wanted someone to come out and see what the problem was instead of relying on my lay-person knowledge of what I thought was happening. They refused. I went to another local company who was more than happy to send an expert out to see the problem for themselves, which they then quoted me a price. The Cardiff branch customer service agents had the most belittling people skills I’ve ever come across.
22 de octubre de 2026
Opinión espontánea
Tony C
Tony C came this morning after calling to inform that he was on his way. He was friendly, respectful, helpful, and carried out the work professionally. Thank you for an excellent service.
21 de octubre de 2026
Opinión espontánea
A big thank you to Dino Rod for…
A big thank you to Dino Rod for unblocking the sink and sorting out the problem so quickly. I really appreciate your help, time, and effort. Excellent service and much appreciated!
21 de octubre de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Ian Young
Your representative, Ian Young visited my Mum. He was very knowledgeable and thorough. He explained clearly what the problems were and dealt with them efficiently. He was on time, polite and friendly. Ian is an asset to your company. Thank you.
18 de octubre de 2026
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
Thank you so much for sharing this wonderful feedback about your mother's experience. We are absolutely delighted to hear that our representative provided such a prompt, polite, and professional service. It is fantastic to know that he explained everything so clearly and resolved the issues efficiently. We are incredibly proud of our team members and will be sure to pass your kind words along to him. Your appreciation means a great deal to us.
Dyno-Rod South Wales
Very thorough review of pipework
Very thorough review of pipework. Resolved immediate issue and also provided clear answers to any questions I had. Very happy with survey.
13 de octubre de 2026
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
We are so pleased to hear that you had a great experience with our service. It is wonderful to know that our team carried out a detailed inspection of your pipes, resolved the urgent problem, and answered all of your questions clearly. Thank you for sharing your positive feedback about the survey!
Dyno-Rod South Wales
Very quick to come out
Very quick to come out, within 15 minutes of calling they were and and job completed within another 15 minutes. Very quick reliable and friendly service
12 de octubre de 2026
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We are delighted to hear about your positive experience with our service. It is wonderful to know that our team arrived so promptly and resolved the issue efficiently while providing a friendly and reliable experience. Thank you for taking the time to share your feedback.
Dyno-Rod South Wales
Great service very friendly made sure…
Great service very friendly made sure everything was clean for us much appreciated 😊
10 de octubre de 2026
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We are so pleased to hear that you had such a positive experience with our team. It is wonderful to know that you received friendly service and that everything was left neat and tidy for you. Thank you so much for your kind words and for taking the time to share your feedback.
Dyno-Rod South Wales
Happy customer
Happy customer. Solved my problem and was polite, kind and respectful. Would recommend
8 de octubre de 2026
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We are so delighted to hear about your positive experience with our service. It is wonderful to know that our team member was polite and respectful while successfully resolving the issue for you. Thank you so much for your kind recommendation and for taking the time to share your feedback.
Dyno-Rod South Wales
Excellent
Excellent. Ian did an excellent job - very thorough and all running clearly again now. Turned up on schedule and cleaned up afterwards. Completely recommend.
8 de octubre de 2026
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We are delighted to hear about your positive experience with our service. It is wonderful to know that our engineer arrived on schedule, worked thoroughly to get everything flowing smoothly again, and left the area clean and tidy. Thank you so much for taking the time to share your feedback and for your recommendation.
Dyno-Rod South Wales
They came to clean the pipes
They came to clean the pipes, and suggested another job for the problem
7 de octubre de 2026
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
We appreciate your feedback and are glad our team offered helpful solutions for your pipes.
Many thanks
Dyno-Rod South Wales
Arrived within timeslot and was very…
Arrived within timeslot and was very polite and courteous. Completed camera survey with no disruption. Very professional and clean uniform worn and worked within a contained area with no problem. Experienced and knowledgeable.
7 de octubre de 2026
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
We are delighted to hear about your positive experience with our service. It is wonderful to know that our engineer arrived promptly, maintained high professional standards, and completed the inspection efficiently without causing any disruption to your day. We truly appreciate you taking the time to share your kind feedback.
Dyno-Rod South Wales
The whole process was efficient from…
The whole process was efficient from booking the appointment online and the execution of the work.
The Dynorod operative was professionally and listened to me.
He managed to unblovk the drain and showed me where the problem on camera
5 de octubre de 2026
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
We are delighted to hear about your great experience with our service! It is wonderful to know that the process was smooth from start to finish, and that our engineer listened to your concerns, effectively cleared the obstruction, and kept you informed by sharing the camera footage. Thank you for taking the time to share your feedback.
Dyno-Rod South Wales
Polite and Professional
Polite and Professional, located and dealt with issue quickly without leaving any mess. Great service. Highly recommend
2 de octubre de 2026
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
We are so pleased to hear about your positive experience with our service. It is wonderful to know that our engineer resolved the issue quickly and left your space tidy. Thank you so much for taking the time to share your kind feedback and recommendation!
Dyno-Rod South Wales
Excellent and very quick service
Excellent and very quick service. Drain unblocked in no time
1 de octubre de 2026
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We're so pleased to hear about the excellent and very quick service you received. It's great that our team was able to unblock your drain in no time! Thank you for your positive feedback.
Dyno-Rod South Wales
Excellent service from customer service…
Excellent service from customer service Sue to Nathan the expert who resolved the problem quickly and efficiently.
29 de septiembre de 2026
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We are so pleased to hear about your excellent experience with our service. It's wonderful to know that our team provided excellent service and resolved the problem quickly and efficiently.
Many thanks
Dyno-Rod South Wales
Straightforward and trustworthy
Straightforward booking. Sorted the problem and gave honest advice to help with the problem in the future. Top service.
27 de septiembre de 2026
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We're so pleased to hear about your positive experience with our service. It's wonderful to know that our team sorted the problem and provided honest advice for the future. Thank you for your kind words!
Dyno-Rod South Wales
No quote to remedy my blocked drains
I booked an appointment on 11th September and the operative came on time. He tried his best to clear the drains but was unable to do them all due to a build up of mud grit and roots. He suggested moving the down pipe and laying a new drain to the manhole and I asked for a quote to carry this out. I have heard nothing and can't find contact details for the company he came from.
11 de septiembre de 2026
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We appreciate you sharing your experience. We are concerned to hear about the unfulfilled quote request and the difficulty in reaching us. We are actively looking into this to ensure we can provide the necessary follow-up and improve our communication processes.
Many thanks
Dyno-Rod South Wales
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