Easy Composites Opiniones 

28
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This is a discriminating company. Just because I live on a Portuguese island, they don't deliver. However, if I buy through the UK site and pay more, including more taxes, they will. It's a bad... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Exceptional service and support. I’ve experienced few businesses which are as helpful and pleasant to deal with and that’s not because others aren’t good I spoke to sales, orders, and technical sup... Ver más

Valorada con 3 estrellas sobre 5

wasted journey, found the visit very disappointing especially as it states on the website its has a demo room. obviously a very professional company. but phoned up and spoke to a member of staf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've ordered from this company 3 times now and can honestly say they offer consistently good service. The product range is also pretty good. Deliveries are always well packed in sturdy boxes; so f... Ver más

Información sobre la empresa

  1. Proveedor de polímero
  2. Proveedor de equipamientos
  3. Fabricante

Escrito por la empresa

Easy Composites Ltd was established in 2010 and grown quickly to become a global leader in the manufacture and supply of advanced composite materials and equipment. As our name suggests, the principle of Easy Composites is to make a complex and challenging subject as straightforward and accessible as possible. We do this through careful product selection, rigorous testing and evaluation, a continuous program of R&D and internal training, and above all a genuine passion for composites and huge desire to help customers – large and small – succeed in their goals. We pride ourselves on providing unrivalled technical support on all our products and aim to build long-term relationships with our customers by supporting them at any stage of a project, whether that be product or process selection, practical advice, or troubleshooting. Our experienced technical team are on-hand by telephone, email, livechat and social channels to help customers achieve outstanding results. Founded on the principle of sharing knowledge and with the aim of making advanced composites as accessible as possible, Easy Composites’ extensive range of video tutorials are now the most watched and used training materials in composites worldwide.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

28 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(28)

5 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Descreaming company

This is a discriminating company. Just because I live on a Portuguese island, they don't deliver. However, if I buy through the UK site and pay more, including more taxes, they will.

It's a bad company policy, changed whenever needed to fit their needs. (Placed a warning about mainland shipping after I placed my order.)

Buyers beware!

I wouldn't recommend buying any kind of products from this company.

28 de julio de 2026
Opinión espontánea
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Respuesta de Easy Composites

Thank you for your feedback, and we’re really sorry that you are so disappointed with our services.

I'm sorry we were unable to ship your order from our EU distribution centre. I can see that my colleague explained the reasons for this by email and offered the correct service from our UK site which you decided against.
Due to your location being outside mainland EU and having local customs requirements we are unfortunately unable to ship to your address by road freight as stated on our website (this information remains unchanged).
My colleague offered an alternative service (by air) and advised that whilst the order would not be subject to VAT upfront, it would incur taxes on arrival to the island and carried a higher tariff due to air freight.

As a company we are reliant upon shipping services offered by couriers and the local customs requirements set by each country, unfortunately we have no control over these elements.

I trust you have now received the refund you requested and if you have any further questions please don't hesitate to contact us.


— The Easy Composites Team

Valorada con 5 estrellas sobre 5

Exceptional service and support.

Exceptional service and support.
I’ve experienced few businesses which are as helpful and pleasant to deal with and that’s not because others aren’t good
I spoke to sales, orders, and technical support to assess just what I did or didn’t need. Nobody tried to push or rush me into buying anything at all and everyone was so pleasant and patient to be as informative and helpful as they possibly could be.
Can not rate this company highly enough.

13 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best customer service I ever had

I place 1–2 orders each month, and this is the best customer service I have ever experienced. I had to change my order twice, and they responded within an hour or two, without any issues. I also had questions about my project, and they provided detailed and helpful answers. If you run a business and Easy Composites is your supplier, you won’t have any problems working with them. Have a new order? Order materials, and in 2–3 days it will be at your doorstep. The materials are top quality, the prices are affordable, and the website is easy to navigate.

1 de diciembre de 2025
Opinión espontánea
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Respuesta de Easy Composites

Thank you for your fantastic feedback Leo, we really appreciate you taking the time to leave a review.
We always aim for the highest levels of service and quality so it's great to hear that we're getting things right!
We look forward to hearing from you again soon :-)

Valorada con 3 estrellas sobre 5

Found the visit very…

wasted journey, found the visit very disappointing especially as it states on the website its has a demo room.
obviously a very professional company.
but phoned up and spoke to a member of staff.
Asked if it was possible to come up for advice and be shown the process, was told Bests to come after 2pm but didn't need to book a appointment.
after a drive of over an hour and a half. was told very politely we don't do that, a nice person did come out and verbally explained the process and was very helpful. but to be honest i could have just watch the company's YouTube video.
because i couldn't watch someone doing the process felt the only thing i could do was to buy one of their starter kit so it wasn't a complete waste of me and my partners time.
My advice is if you phone up double check everything you agree.

24 de septiembre de 2025
Opinión espontánea
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Respuesta de Easy Composites

Thanks so much for your feedback, and we’re really sorry that you feel like your trip was wasted.

We love chatting through projects in person, but it wasn’t clear you were expecting a live skinning demonstration. Our demo room is designed to show equipment (like ovens and degassing systems) rather than full processes, which take much longer.
We can see how our website and the information on the phone could have been clearer, so we’ve updated it to avoid confusion in future.

We’re glad our team member was helpful and we really appreciate your feedback and are always here if you need any help with your kit or the process.

— The Easy Composites Team

Valorada con 5 estrellas sobre 5

Wonderful company

A company that cares about their customers. Fast shipping /great communication . Will be my main source for all my projects.

8 de septiembre de 2025
Opinión espontánea
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Respuesta de Easy Composites

Thank you for your fantastic comments, we really appreciate you taking the time to feedback and we look forward to hearing from you again soon :-)

Valorada con 5 estrellas sobre 5

Great site

Great site. They have a top Service if something gets broken or doesnt work the way it should. They answer pretty quick.

31 de julio de 2025
Opinión espontánea
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Respuesta de Easy Composites

Thanks for your review Jonah, it's great to hear you're happy with our site and customer service :-)

Valorada con 5 estrellas sobre 5

Naast vriendelijk en meedenkend .

Naast vriendelijk en meedenkend .
Was ik  Bij het afhalen van mijn bestelling
Ook extra Aangenaam verrast.

Tevens Terplekke en Iets vergeten?
Prima opgevangen door het hecht team
Van vestiging rijen.

Ik Durf niet meer terug te komen zonder  appelflappen.

4 de marzo de 2025
Opinión espontánea
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Respuesta de Easy Composites

Thank you for your fantastic review, it's great to hear! We'll pass your comments on to the team and they look forward to seeing you and the apple turnovers soon! :-)

Valorada con 5 estrellas sobre 5

A1 Service

A1 Service! infact should be even higher!
from the moment i placed an order, i was given emails showing what was ordered, when it was expected, and every time it was dispatched the next working day. I live on the Isle of Man, and we still get the parcels within 3 days. Products are superb, and the prices are more than reasonable.
I did have a shipment that was in 2 boxes, and only one turned up, but Customer Service were quick to sort and it was delivered the next day. I cannot fault the service at all.
I even made a mistake on one order, (ordered the wrong type of gelcoat) but Customer Services quickly swapped it out before it was sent, and allowed me to pay the difference.
All round perfect company to deal with.

13 de diciembre de 2024
Opinión espontánea
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Respuesta de Easy Composites

Thank you for your glowing review, we really appreciate it!
We work very hard to provide a great service alongside our products and support, so it's fantastic to hear from such happy customers.
We look forward to hearing from you soon :-)

Valorada con 5 estrellas sobre 5

Brilliant customer service

We have been using EasyComposites' webshop for two years and have never encountered any issues. Orders are consistently processed quickly, and delivery is fast. However, during our last order, we received materials that were cut to the wrong size, which prevented us from delivering our project, as we relied heavily on those materials. Fortunately, customer service responded promptly and sent a replacement at no charge. Even if there are issues with your order—possibly not due to the sender's error—the customer service is exceptional, helping to resolve problems in record time.

7 de noviembre de 2024
Opinión espontánea
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Respuesta de Easy Composites

Thank you for taking the time to leave us a review.
I'm so sorry that your order reached you incorrectly, but grateful that you gave us the opportunity to resolve this for you.
Thank you for your ongoing custom, we look forward to hearing from you again in the future.

Valorada con 5 estrellas sobre 5

Great alround service

Easy to use web site. I got exactly what I needed to repair my sons stunt kite. Payment process using PayPal was good. Also the item was delivered the next day.
Will definitely use again if the situation arises.

13 de junio de 2024
Opinión espontánea
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Respuesta de Easy Composites

Thank you for sharing your feedback with us. We work really hard to deliver great products and services, so it's great to hear we're getting it right! :-)

Valorada con 5 estrellas sobre 5

Excellent Open day training course

Recently attended their excellent and very knowledgeable Open day training course. Well structured and thought out content with both demonstration and practical sessions throughout the day. A very progressive company their product range, technical knowledge, online training and classroom training are possibly the industry benchmark.

16 de febrero de 2024
Opinión espontánea
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Respuesta de Easy Composites

Thank you for your amazing review. We work really hard towards being the best at all the things you mention, so it's fantastic to hear we're getting it right! Thank you :-)

Valorada con 5 estrellas sobre 5

Informative and confidence inspiring

My second open day with Easy Composites, and once again delighted with the day.
Great mix of 'theory' (explanation really...) and hands-on experience.
Left me with a better understanding of when resin infusion is the process of choice, whether it was a compromise compared to other processes etc etc - and then I got to do some :-)
And having done even a very simple 'project' like this really gives you the confidence to "do it yourself".
Add to that a nice bunch of folks from Easy Composites, and a classroom of 'like minded' (well all interested in CF infusion :-) ) - makes for a good day out.
Couldn't recommend the Easy Composites experience any more highly.

16 de febrero de 2024
Opinión espontánea
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Respuesta de Easy Composites

Thank you for sharing your feedback on our recent open day, it was a pleasure to have you in the group and we look forward to seeing you at future events and your projects in progress! Thanks :-)

Valorada con 5 estrellas sobre 5

Contacted Easy Composites to ask advice…

Contacted Easy Composites to ask advice for best product to repair damage to my Giant SLR carbon wheel. Took the wheel to their facility in Stoke on Trent where Paul provided outstanding customer support and technical advice. Amazing service. Thanks

21 de febrero de 2024
Opinión espontánea
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Respuesta de Easy Composites

Thank you for your review My Haynes, it's great to hear about your experience at Easy Composites. We work really hard to give excellent service and really appreciate you taking the time to share your feedback!

Valorada con 5 estrellas sobre 5

Reliable, good quality and fast.

The advice from Easy Composits is straight forward and reliable.
Their products are reliable and of very high quality.
They were quick to contact me when there was an issue with any of my orders, and filled and dispatched my orders in a timely fashion.
Would recommend and definitely use again.

20 de febrero de 2024
Opinión espontánea
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Respuesta de Easy Composites

Thank you for your review Chris, it's great to hear we're getting things right. We look forward to hearing from you again soon :-)

Valorada con 5 estrellas sobre 5

The only place for raw Composite products and training. First Class

I recently attended the first open day for Out of Autoclave Prepreg products. I have to say the whole day was magic. The workshop and its facilities are first class. The team, led by Paul and Matt are so down to earth you feel like friends from your first contact. The open day workshop was delivered at a level that was understood by all with detailed explanations where needed. If you are looking at projects in composite materials, no matter how small, these guys can assist with technical advice and product selection. Their inventory of products is impressive, and they have all the materials you would ever need. I for one will only every purchase my composite products from Easy Composites and I will certainly be look to book on training courses when they return.

2 de febrero de 2024
Opinión espontánea
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Respuesta de Easy Composites

Thank you for your review Craig, we're so pleased to hear what a positive and useful experience it was for you. We look forward to seeing you back at Easy Composites on one of our training courses in the future. Thanks again for taking the time to review Easy Composites, we really appreciate it :-)

Valorada con 5 estrellas sobre 5

Recently attended the Out-of-Autoclave…

Recently attended the Out-of-Autoclave Prepreg open day. Very professional and knowledgeable team delivered a very interesting and useful day. Very useful experience.

2 de febrero de 2024
Opinión espontánea
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Respuesta de Easy Composites

Thank you for your feedback Paul, and thank you for taking the time to leave us a review.
It was great to meet you and we look forward to hearing about your progress with your project! :-)

Valorada con 1 estrellas sobre 5

Had big issues with the carbon fibre…

Had big issues with the carbon fibre starter kit, I believe I had a bad batch. As I used a competitors resin and I have a perfect finish. But with this it was awful, loads of bubbles! I asked for a refund and they are avoiding it. I also placed a review on their website but they removed it. So i have to do it here. I will be taking further, as their product is not fit for purpose. So I would avoid at all cost if you are thinking of buying their resins or starter kit!

26 de enero de 2024
Opinión espontánea
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Respuesta de Easy Composites

Responding a little late to this review because we'd been helping this customer get to the bottom of their problems.
Our technical team asked for pictures to better understand the problems the customer was experiencing, which we didn't receive. Nonetheless a full refund was offered and provided before this review was seen.
The customer did offer to amend their review because it's just not a fair description of what happened. However, it seems they decided not to, which is a shame as we are genuinely committed to customer satisfaction and always work hard to resolve any issue, as we did in this case.

Valorada con 4 estrellas sobre 5

Good quality products

Good quality products. Delivery was quite slow given how expensive it is, but apart from that the service is excellent.

14 de diciembre de 2023
Opinión espontánea
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Respuesta de Easy Composites

Thank you for your review Nigel, it's great to hear that you are happy with the quality of the products and our service. If you wanted to get in touch directly with your order number we can investigate the delivery delay with the courier :-)

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Lewis went over and above to try and get my order out today—a pleasure to do business with. Highly recommend.

7 de noviembre de 2023
Opinión espontánea
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Respuesta de Easy Composites

Thanks for your review Lisa, it's great to hear!

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