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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This company can't locate my sample which is going on 2 months old now and they are refusing to refund me or to provide a tracking number for my sample. Everytime I follow up I am told another lie an... Ver más

Valorada con 5 estrellas sobre 5

The process was painless. I ordered my kit and received it in less than a week. I collected the samples as per detailed instructions they provided with the kit and I received my results in a little... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered the test kit on their website and received it within 3 days. Instructions were clear and easy to follow. Confidentially was maintained. Results received timeously. Not even once I had to cal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

EasyDNA is the best place to get all your unanswered questions regarding paternity testing. I just did my tests recently and now I have got peace of mind. This thing of not knowing whether you are the... Ver más

Información sobre la empresa

  1. Servicio de pruebas de paternidad

Escrito por la empresa

EasyDNA has been established in South Africa since 2009 and through our Jo’burg office we have serviced thousands of satisfied clients with our DNA testing services. We offer a wide range of tests which include paternity and relationship DNA testing, forensic analysis, prenatal paternity testing and gender DNA testing. All our DNA tests are performed by an ISO17025 approved laboratory. EasyDNA South Africa forms part of the EasyDNA international group, which operates in over 25 locations worldwide. EasyDNA is one of the fastest growing international DNA testing company offering testing and support in over seven different languages and currencies. The quality of our testing has enabled the company to continue expanding and place itself at the forefront of companies in this field.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

48 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Outstanding service.I used my own…

Outstanding service.I used my own cotton swabs (earbuds) to save time. Mailed them Monday, got an email confirmation they'd arrived at the lab on Wednesday, and had my full results by Wednesday afternoon, the following week. Five days total (Only counting business days), with clear communication at every step. The results were detailed and easy to understand. Could not ask for a better, faster, or more transparent process. Highly recommend EasyDNA for urgent needs.

17 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very friendly and professional

Very friendly and professional. Offer a great service at a great price. Thank you

9 de julio de 2025
Opinión espontánea
Logotipo de EasyDNA South Africa

Respuesta de EasyDNA South Africa

Thanks a lot for your lovely feedback! 😊 We’re so glad to hear you found our team both friendly and professional — that’s exactly the experience we aim to deliver every time.

We truly appreciate you choosing EasyDNA, and we’re always here if you ever need assistance again.

All the best,
The EasyDNA Team

Valorada con 5 estrellas sobre 5

Professional and informed

Thato was very helpful and professional and constantly kept me updated when i enquired about my results and further steps to take once i got my Gutwell results. Im looking forward to ordering my follow up Gutwell Kit

12 de agosto de 2025
Opinión espontánea
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Respuesta de EasyDNA South Africa

Thank you so much for the kind words! We’re thrilled to hear that Thato was able to support you with professionalism and care throughout your GutWell journey.

We’ll be here when you’re ready to take the next step with your follow-up kit — and we look forward to continuing to support your wellness goals!

Warm regards,
The EasyDNA Team

Valorada con 1 estrellas sobre 5

disgusting inhumane treatment of fake nurses

easy dna employees are not only medically untrained but tampered with the package i have no idea what or where my hair is being taken and i was mutalated with a blade no sanitary tools i have my scalp sliced with a dirty blade 20cm / 20cm bald spots from Coster Mkogeni who states he is a nurse and my Dr was shocked and disgusted by the inhumane treatment of which i then got a infection and now hospitalized, im going to be making a legal case against easy dna and their staff promoting their medical care and professionals . all the dr have confirmed this was not done by a medical trained person

11 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lost my sample and refuse to refund me

This company can't locate my sample which is going on 2 months old now and they are refusing to refund me or to provide a tracking number for my sample. Everytime I follow up I am told another lie and I have now handed it over to an attorney. Easydna does not even comply with the law.

15 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

False advertising

Their selling point is results in 5 - 7 days, two weeks later still no results, no update communication, they communicate only when you reach out and to keep pushing the date further. I’m annoyed as the only reason was because I needed the results ASAP, however I obviously fell for the false advertising

24 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

EasyDNA testing made realy EASY!

We will definitely recommend EasyDNA to anyone in need of DNA testing.
They are reliable, trustworthy & communicated everything from beginning to end.
We appreciated the open line of communication at all times and the results came 2 days earlier than expected.
THANK YOU EasyDNA

13 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I discovered an unmarked part of my…

I discovered an unmarked part of my history and I could not have been happier.
Overall a 5/5

6 de febrero de 2023
Opinión espontánea
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Respuesta de EasyDNA South Africa

Thank you for the five star review. We are very happy that you found our ancestry DNA test of interest and use. At EasyDNA we constantly strive to give our clients the best service possible.

Valorada con 5 estrellas sobre 5

I'm so impressed with the information…

I'm so impressed with the information that was given to me on email and on the website, when I called in I was assured that it was not a scam and gave me even more details. purchase was easy online and it took less than 5 days for delivery, I drop off the results myself and everything was check that its in order, lastly I was keeped up to date and they gave me turn around time and all was meet with an explanation on how the test was done. awesome service now we have a peace of mind. Big well done to easyDNA

4 de diciembre de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

PEACE OF MIND

Excellent customer services, easy communication. Level of professionalism amazing. I would recommend their services anytime .

16 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

Excellent customer service. Accuracy of results. Customer service available for online chats and assistance all day. Results came in a day early. U do the test in the comfort of ur own home.

7 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick & efficient service provided…

Quick & efficient service provided which is particularly impressive considering samples needed to be taken in South Africa and the UK. The entire process was smooth and painless. Feedback was provided regularly.

28 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The service office staff was excellent and the response team after the results was super prompt.

The service office staff was excellent, helpful and provided amazing guidance on use of kits. The company keeps you posted and updated on the process, thus reducing anxiety and knowing when to expect your results. The results analysis and translation to a lay person is responded to promptly and with concise language.

25 de octubre de 2022
Opinión espontánea
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Respuesta de EasyDNA South Africa

Thank you for the five star review! At EasyDNA we appreciate all our customers' feedback and always strive to provide them with the best service possible.

Valorada con 5 estrellas sobre 5

DNA testing done right

Great service, the level of response is in a class of its own. I would recommend to anyone seeking a reliable and speedy DNA related service. Thank you once again

30 de septiembre de 2022
Opinión espontánea
Logotipo de EasyDNA South Africa

Respuesta de EasyDNA South Africa

Thank you for your five star review of EasyDNA. We really appreciate it. The team constantly strives to provide our customers with the best service possible and they will be pleased to read your review.

Valorada con 5 estrellas sobre 5

The best professional service I have…

The best professional service I have ever received in this country. Fast results , I received mine within 7 days..That was fantastic , no company has ever offered me such great service. I will refer anyone to use your company for DNA Testing. Keep it up!

3 de agosto de 2022
Opinión espontánea
Logotipo de EasyDNA South Africa

Respuesta de EasyDNA South Africa

Thank you for your five star review. We really appreciate it. The team constantly strives to provide our customers with the best service possible and they will be pleased to read your review.

Valorada con 5 estrellas sobre 5

They are a great company

They are a great company. I did the GPS origins DNA test, and the results were very interesting! I would definitely recommend doing this test and doing it through them! I got my results back after 3 weeks.

28 de julio de 2022
Opinión espontánea
Logotipo de EasyDNA South Africa

Respuesta de EasyDNA South Africa

Thank you for the great review! We are very happy our service was to your satisfaction and you enjoyed the results. Hopefully you have managed to find out more about your ancestry!

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