This company can't locate my sample which is going on 2 months old now and they are refusing to refund me or to provide a tracking number for my sample. Everytime I follow up I am told another lie an... Ver más
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Consulta las opiniones de los clientes
The process was painless. I ordered my kit and received it in less than a week. I collected the samples as per detailed instructions they provided with the kit and I received my results in a little... Ver más
La empresa ha respondido
I ordered the test kit on their website and received it within 3 days. Instructions were clear and easy to follow. Confidentially was maintained. Results received timeously. Not even once I had to cal... Ver más
La empresa ha respondido
EasyDNA is the best place to get all your unanswered questions regarding paternity testing. I just did my tests recently and now I have got peace of mind. This thing of not knowing whether you are the... Ver más
Información sobre la empresa
Escrito por la empresa
EasyDNA has been established in South Africa since 2009 and through our Jo’burg office we have serviced thousands of satisfied clients with our DNA testing services. We offer a wide range of tests which include paternity and relationship DNA testing, forensic analysis, prenatal paternity testing and gender DNA testing. All our DNA tests are performed by an ISO17025 approved laboratory. EasyDNA South Africa forms part of the EasyDNA international group, which operates in over 25 locations worldwide. EasyDNA is one of the fastest growing international DNA testing company offering testing and support in over seven different languages and currencies. The quality of our testing has enabled the company to continue expanding and place itself at the forefront of companies in this field.
Información de contacto
Wedgefield Office Park, Block A 17 Muswell Road South,, Bryanston, Johannesburg, Sudáfrica
- 0-800-999-239
- info@easydna.co.za
- www.easydna.co.za
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Outstanding service.I used my own…
Outstanding service.I used my own cotton swabs (earbuds) to save time. Mailed them Monday, got an email confirmation they'd arrived at the lab on Wednesday, and had my full results by Wednesday afternoon, the following week. Five days total (Only counting business days), with clear communication at every step. The results were detailed and easy to understand. Could not ask for a better, faster, or more transparent process. Highly recommend EasyDNA for urgent needs.
Very friendly and professional
Very friendly and professional. Offer a great service at a great price. Thank you

Respuesta de EasyDNA South Africa
Professional and informed
Thato was very helpful and professional and constantly kept me updated when i enquired about my results and further steps to take once i got my Gutwell results. Im looking forward to ordering my follow up Gutwell Kit

Respuesta de EasyDNA South Africa
I would give zero stars if it was an…
I would give zero stars if it was an option. Total scammed they took 5k for no services rendered and now want another 5k. Don't go near them.
disgusting inhumane treatment of fake nurses
easy dna employees are not only medically untrained but tampered with the package i have no idea what or where my hair is being taken and i was mutalated with a blade no sanitary tools i have my scalp sliced with a dirty blade 20cm / 20cm bald spots from Coster Mkogeni who states he is a nurse and my Dr was shocked and disgusted by the inhumane treatment of which i then got a infection and now hospitalized, im going to be making a legal case against easy dna and their staff promoting their medical care and professionals . all the dr have confirmed this was not done by a medical trained person
Lost my sample and refuse to refund me
This company can't locate my sample which is going on 2 months old now and they are refusing to refund me or to provide a tracking number for my sample. Everytime I follow up I am told another lie and I have now handed it over to an attorney. Easydna does not even comply with the law.
False advertising
Their selling point is results in 5 - 7 days, two weeks later still no results, no update communication, they communicate only when you reach out and to keep pushing the date further. I’m annoyed as the only reason was because I needed the results ASAP, however I obviously fell for the false advertising
EasyDNA testing made realy EASY!
We will definitely recommend EasyDNA to anyone in need of DNA testing.
They are reliable, trustworthy & communicated everything from beginning to end.
We appreciated the open line of communication at all times and the results came 2 days earlier than expected.
THANK YOU EasyDNA
Everything was explained and clear
Everything was explained and clear. The emails I sent were informative and straightforward.
The documents were sent very quickly and the results came 4 days after submitting
I discovered an unmarked part of my…
I discovered an unmarked part of my history and I could not have been happier.
Overall a 5/5

Respuesta de EasyDNA South Africa
Thank you EasyDNA for allowing me to know about me
Thank you EasyDNA for allowing me to understand my heritage, where it started and how we migrated. Some aspects came as a complete surprise as there was other heritage I did not know about. Gave a better understanding of my family's origin story
I'm so impressed with the information…
I'm so impressed with the information that was given to me on email and on the website, when I called in I was assured that it was not a scam and gave me even more details. purchase was easy online and it took less than 5 days for delivery, I drop off the results myself and everything was check that its in order, lastly I was keeped up to date and they gave me turn around time and all was meet with an explanation on how the test was done. awesome service now we have a peace of mind. Big well done to easyDNA
Excellent service and quick easy access
PEACE OF MIND
Excellent customer services, easy communication. Level of professionalism amazing. I would recommend their services anytime .
Excellent Customer Service
Excellent customer service. Accuracy of results. Customer service available for online chats and assistance all day. Results came in a day early. U do the test in the comfort of ur own home.
Quick & efficient service provided…
Quick & efficient service provided which is particularly impressive considering samples needed to be taken in South Africa and the UK. The entire process was smooth and painless. Feedback was provided regularly.
The service office staff was excellent and the response team after the results was super prompt.
The service office staff was excellent, helpful and provided amazing guidance on use of kits. The company keeps you posted and updated on the process, thus reducing anxiety and knowing when to expect your results. The results analysis and translation to a lay person is responded to promptly and with concise language.

Respuesta de EasyDNA South Africa
DNA testing done right
Great service, the level of response is in a class of its own. I would recommend to anyone seeking a reliable and speedy DNA related service. Thank you once again

Respuesta de EasyDNA South Africa
The best professional service I have…
The best professional service I have ever received in this country. Fast results , I received mine within 7 days..That was fantastic , no company has ever offered me such great service. I will refer anyone to use your company for DNA Testing. Keep it up!

Respuesta de EasyDNA South Africa
They are a great company
They are a great company. I did the GPS origins DNA test, and the results were very interesting! I would definitely recommend doing this test and doing it through them! I got my results back after 3 weeks.

Respuesta de EasyDNA South Africa
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