ECBS Opiniones 

1021
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Despite me being a very difficult customer Bryan Lamport was very patient with me and made sure I got the figures I wanted. He was very helpful and guided me through the process quickly and efficientl... Ver más

Valorada con 5 estrellas sobre 5

We have recently entered into a long term contract brokered for us by Bryan and Dan of ECBS. They simply could not do enough, I know I was a difficult to please customer from past experiences with ene... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It's great to only deal with one representative who kept me updated at every step of the process in a friendly yet professional manner - Thanks David :) Prices are completely transparent, and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lauren Jarvis at ECBS was absolutely fantastic in helping us find a much better energy deal. She was friendly, professional, and made the whole process simple and stress-free. Lauren took the time to... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de servicios públicos de electricidad
  2. Asesor
  3. Equipos y soluciones de energía
  4. Sitio de comparación de precios
  5. Contratista de servicios públicos

Escrito por la empresa

At ECBS, we're more than just an energy broker; we're your dedicated partner in navigating the complexities of the energy market. We offer a comprehensive suite of services, from energy procurement and management to renewable energy solutions and compliance. Our tailored approach ensures that your business receives a solution that is not only cost-effective but also aligns with your sustainability goals. As a self-regulated consultancy and a member of the Ombudsman's ADR scheme, we are committed to transparency and building lasting relationships with our clients.

Your Trusted Partner in Energy Management

Escrito por la empresa

Smarter Energy Decisions, Measurable Results.
ECBS is a forward-thinking energy consultancy dedicated to helping UK businesses achieve their energy and sustainability goals. We leverage our market expertise to provide innovative solutions in energy procurement, management, and renewables. Our goal is to empower your business with the insights and strategies needed to reduce costs, enhance efficiency, and transition to a greener future. We pride ourselves on our transparent and client-focused approach.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1021)

50 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Electricity Supplier help

Used this company to help find a supplier for our electricity. Spoke to Don who helped us find someone a lot better than we had and cheaper! Would highly recommend and ask for Don!

7 de noviembre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you for your kind words and recommendation! We're thrilled to hear Don was able to help you find a better and cheaper electricity supplier. We'll be sure to pass on your feedback to him

Valorada con 5 estrellas sobre 5

A great support by Don Millican…

A great support by Don Millican throughout the process of setting up the supply for our new business premises. Great communication, follow-ups, very professional but friendly. The quote he secured for us was quite a bit cheaper than our current rates. He provided a simple comparison table of the selected few providers and talked me through the ins and outs. Highly recommend!

28 de noviembre de 2024
Opinión espontánea
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Respuesta de ECBS

Hi Milla! We've passed on your glowing feedback to Don, and he's more than grateful for the kind words. Many thanks for choosing ECBS for your business energy needs!

Valorada con 5 estrellas sobre 5

Many Thanks To Zach Clark

Many thanks to Zach Clark who lead our Gas Installation for us through what was a tricky process. He stuck with us and overcome every issue the suppliers could throw at us and glad to say we are now installed and commissioned and have heat. Highly recommend the service provided.

26 de noviembre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you, Carlo, for your kind words! We’re thrilled that Zach Clark was able to guide you through a tricky installation process successfully. It’s great to hear that you're now up and running with heat!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, Nathan Irvine has helped our company since Covid, very transparent and well explained throughout, competitive and efficient. Would highly recommend.

26 de noviembre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you for your review! We’re glad Nathan Irvine has been able to assist your company effectively, especially during challenging times. Your recommendation means a lot to us!

Valorada con 5 estrellas sobre 5

True appreciation for your help- Thanks Ross Anderson

I wanted to take a moment to express my heartfelt gratitude for your exceptional efforts, time, and understanding in helping me sort out my EON Next gas account. Throughout this process, I have had frequent dealings with you, and I can confidently say that you not only possess perfect professional mannerisms but are also an incredibly good human being.
Your dedication and patience made a challenging situation much easier to handle, and your ability to address my concerns so effectively has been truly commendable.
If given the chance, I would wholeheartedly recommend your name for recognition and appreciation to your superiors. You truly deserve it!
Thank you once again for going above and beyond.

21 de noviembre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you, Neeru, for your heartfelt feedback. Ross Anderson truly goes above and beyond, and we’re so pleased he was able to assist you so effectively. Your kind words and recognition mean a great deal!

Valorada con 1 estrellas sobre 5

we were sold an energy contract by…

we were sold an energy contract by Abbie who i have been informed has left the business and it seems everything that Abbie said was a totally incorrect

21 de agosto de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you for your feedback, and we’re sorry to hear about your experience. Could you please send more details about the situation to info@ecbs.co.uk. This will help us investigate thoroughly and resolve any issues for you. Thank you!

Valorada con 5 estrellas sobre 5

Daniel Hackett was efficient and…

Daniel Hackett was efficient and ensured that we were informed of where we were at each stage of completing our contract. Would recommend ecbs.

13 de noviembre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you for the review, Karen! We’re happy to hear that Daniel Hackett kept you well-informed throughout the process. Your recommendation is much appreciated!

Valorada con 5 estrellas sobre 5

Adam and the team gave oakleigh…

Adam and the team gave oakleigh residential park ltd the attention to detail service we needed helping us in a difficult market we have the deal we needed and other issues being delt with very happy A chapman director

1 de octubre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you for your kind review! We’re delighted to hear that Adam and the team provided the attention to detail you needed during such a challenging market.

Valorada con 5 estrellas sobre 5

After having 2months battle with…

After having 2months battle with British Gas Business, Kieron and Dan came to our rescue
As a registered charity to be charged incorrectly for backdated VAT a massive charge of £9k , their expertise and caring nature managed to hold us together as a charity and start resolution process very successfully
Thank you to our hero’s at ECBS

6 de noviembre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you for sharing your experience, Sharon. Kieron and Dan will be delighted to hear how much their efforts meant to your charity. We’re glad we could help resolve the issue successfully!

Valorada con 5 estrellas sobre 5

David Collins

David Collins, is knowledge, dependable, proactive and easy to work with. We have used ecbs for a number or years, and cannot fault their service. David is a credit to the business.

26 de octubre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you so much for your feedback! We’re thrilled to hear that David’s knowledge, reliability, and proactive approach have made such a positive impact over the years.

Valorada con 5 estrellas sobre 5

SHOCK TO THE SYSTEM

SHOCK TO THE SYSTEM

I received a call from ECBS and spoke to Kieron and he explained that we could be owed money back from a payment we were exempt from, upon this discussion he looked in to my bills and notified me that everything was in order apart from our current rates which i was told were high. He managed to get my renewal rates nearly half the cost of what we were paying...opened my eyes he is our Geordie angel.

24 de octubre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you for sharing your experience! We're so pleased to hear that Kieron was able to help you uncover potential savings and secure a renewal at nearly half your previous rate. It’s great to know he could make a difference—he’ll be thrilled to hear he’s your "Geordie angel"!

Valorada con 5 estrellas sobre 5

Excellent service from Kieron Monarch

Excellent customer service from Kieron - couldn't recommend him enough. He managed to more than halve our energy bills and then, just as we had decided which deal to go with, up he popped with an even better one! Will definitely use ECBS in the future!

25 de octubre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you for your fantastic feedback! We're thrilled that Kieron was able to secure such great savings on your energy bills—and even went the extra mile to find an even better deal.

Valorada con 5 estrellas sobre 5

Absolutely brilliant support from Daniel Hackett

Absolutely brilliant support from Daniel Hackett. He's now handling all of my business utility contracts going forward and I have nothing but confidence I'm in the right hands.

They won't hound you every 10 minutes like other companies but keep you updated on all relevant goings on and also catch all of the little quirks and changes going on in the every shifting energy world- leaving me to actually be able to do my work rather than sitting on hold for hours on end trying to deal with it myself!

Daniel's been helping me with a few problems we've had over the last few months from our previous contracts and has kept in touch throughout. He's friendly, honest, obviously knows his stuff, and I can rely on the fact he's only an email or phone call away should I have have any questions.

I've dealt with other companies in the past who've been nothing short of hardwork to deal with- Daniel and his team have been leagues ahead, have been totally transparent, and an absolute pleasure to work with and made my life a whole lot easier..

A heartfelt thank you from me!

Alex- Westoe Practice

16 de octubre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you so much for your kind words, Alex! We’re delighted to hear that Daniel has been able to provide you with the support you need and make managing your utilities stress-free.

Valorada con 5 estrellas sobre 5

Renewed Energy Contracts.

We were looking to get renewed energy contracts for the business and these guys had contacted us previously. Not being happy with our current suppliers we decided to give them a go. Professional from the outset, very quick in getting prices and very transparent about how the process worked and how they worked out their fees. The salesman Don Millican deserves a special mentioned for going above and beyond to get us the right price. I would have no hesitation in recommending these guys.

4 de octubre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you for your feedback! We're thrilled to hear about your positive experience with Don and the team. It's our pleasure to help businesses like yours find the right energy solutions

Valorada con 5 estrellas sobre 5

Kurt Metcalfe was extremely helpful…

Kurt Metcalfe was extremely helpful dealing with our Energy needs. I'm not a fan of sales calls (like most people) but Kurt never came across that way on our initial contact. Kurt seemed genuinely helpful about what we wanted and after we were having a strained relationship with Black Sheep utilities who had previously looked after our energy needs, Kurt was simply a breath of fresh air!! We have now taken out a 3 year contract for Gas and Electricity after Kurt helpfully negotiated deals on our behalf having listened very carefully to our needs. All communication has been clear and transparent. Defo recommend ECBS to others.

9 de octubre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you for such a fantastic review! We're delighted that Kurt could make the process easy and genuinely helpful for you, especially after your previous experience.

Valorada con 5 estrellas sobre 5

Excellent help.

Excellent help.
I dealt with Bryan, told him what we needed and that it needed to be easy and also I didn't want anything sending through, that made no sense and I had to read and still not understand.
He sorted everything out, our deals were cheaper, gave him more hoops to get through, but he sorted it all out with no issues at all.
Would definitely recommend using them, as all the hassle is taken away by allowing them to sort it.

1 de octubre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you so much for your wonderful review! We’re thrilled to hear that Bryan was able to provide the clarity and ease you needed.

Valorada con 5 estrellas sobre 5

Bradley Morton extremely helpful and…

Bradley Morton has been extremely helpful and informative. He has sorted out a major 18month problem with the old energy supplier and kept me updated at each step of the process. New rates were competitive and changing suppliers became stress free.

2 de octubre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you for your feedback! We're delighted that Bradley was able to resolve your long-standing issue. It’s great to hear Carol!

Valorada con 5 estrellas sobre 5

New to ECBS

New to ECBS
Contracts reviewed and new pricing sourced quickly.
Understood our needs and made us savings.

1 de octubre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you for you feedback!

Valorada con 5 estrellas sobre 5

Bryan Lamport is an expert in his field…

Bryan Lamport is an expert in his field and his customer service is excellent. He has been incredibly supportive throughout our energy contract renewals and got us a very competitive quotes. Bryan is extremely knowledgeable and I felt confident in his guidance during the process. He explained everything clearly in each stage and kept us up to date on the market trends and changes. Super transparent and patient with our decision making, and his approach was never pushy or aggressive. Thank you for all of your time and help Bryan!

30 de septiembre de 2024
Opinión espontánea
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Respuesta de ECBS

Thank you for your kind words! We're glad to hear that Bryan provided excellent support and clear guidance. Your feedback is much appreciated Alicia!

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