Ecohome Insulation Opiniones 

1333
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The shed insulation kit was exactly as described. It was straightforward to install, and is working well. Delivery was very prompt. Very satisfied.

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Valorada con 5 estrellas sobre 5

After a quote of £4000 to replace my roof on the conservatory, I found Ecohome on the internet and your DIY kit at a big savingIt was easy to order as all the working out parts was done for you o... Ver más

Valorada con 5 estrellas sobre 5

Loft insulation...easy to order, quick delivery, just finished laying it, super easy to lay, no dust and fibres so great, cut if with a sharp craft knife, scored it through half way then pulled apart... Ver más

Valorada con 5 estrellas sobre 5

Arrived next day within 24 hours well packaged. I found the 10m x 1.5m difficult to work with to begin with probably because of my age, I've got a 5x4m summerhouse so need a bit of help with the ceili... Ver más

Información sobre la empresa

  1. Tienda de materiales aislantes

Escrito por la empresa

Leading distributor of reflective multifoil insulation products. All insulation products manufactured in the UK. Free next working day delivery nationwide. Find informative how-to guides and videos for all applications on our website. Ecohome Insulation supply top brands such as EcoQuilt Expert, EcoTec FloorFoam, YBS SuperQuilt, YBS BreatherQuilt, EcoLoft Non-Itch alongside the EcoTec and EcoPro range.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

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4,8

Todas las opiniones

(1333)

142 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Insulate

Good joice of product at excellent prices and added discounts, delivered on agreed date, highly recommend

21 de abril de 2025
Valorada con 4 estrellas sobre 5

Very quick service and everything…

Very quick service and everything arrived as ordered. Biggest complaint is the amount of waste encountered when I used the calculator for working out materials for conservatory inner roof lining. Company did arrange and collect excess full lengths of cladding, but I still have many metres of cut lengths.

31 de marzo de 2025
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Respuesta de Ecohome Insulation

Thank you for your review and feedback David we are having a look into how we can improve our calucator. Happy to hear everything arrived quickly!

Valorada con 5 estrellas sobre 5

GREAT PRODUCT FAST DELIVERY

GREAT PRODUCT FAST DELIVERY
HELPFULL STAFF

8 de abril de 2025
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Respuesta de Ecohome Insulation

Thank you for your order and for leaving us a 5-star review, happy to hear it arrived quickly for you.

Valorada con 5 estrellas sobre 5

5 Star Service

Next day delivery. Well packaged. Easy to lay. Great product

26 de marzo de 2025
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Respuesta de Ecohome Insulation

Thank you Nicholas for leaving us a 5-star review for our EcoTec Floor-Foam Insulation Kit, we really appreciate it!

Valorada con 5 estrellas sobre 5

Great quality

Great quality! Probably the easiest and best way to insulate a roof every client has thanked me for suggesting this product as they have definitely felt the difference! 👌

4 de abril de 2025
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Respuesta de Ecohome Insulation

Thank you Simon for ordering the YBS BreatherQuilt, very happy to hear your customers are feeling the difference with this product, we really appreciate your review.

Valorada con 5 estrellas sobre 5

Good price

Good price, and quick delivery, very good.

29 de marzo de 2025
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Thank you Paul for leaving us a 5-star review, we really appreciate it!

Valorada con 5 estrellas sobre 5

Great product.

Quick service.Easy to fit and all the tapes required to install is in the bag. You will require a good pair of wallpapering shears

15 de marzo de 2025
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Respuesta de Ecohome Insulation

Thank you James for leaving us a 5-star review, we really appreciate it!

Valorada con 1 estrellas sobre 5

OK customer service, poor quality product. Would not buy again or recommend to anyone, poor response to fair criticism

EDIT: In response to the comment left by the company. I was installing this on a Saturday and on a deadline. The companies website clearly states that their office is CLOSED on the weekend. So there was no way I could have contacted them for a replacement. Secondly, i didnt install the product until a few months after buying it, so that has nothing to do with the problems I encountered. Oddly, their response to negative reviews on here seems to follow the same "you should have called us" script, making no allowance for the fact that customers are only ever likely to experience issues during the install of the product. Finally, they say "we do advise that if there is a rip patch, you can patch it with the tape". They dont. Its not anywhere in the instructions. Which any potential customer can see by downloading the instructions direct from EcoTecs website.

This review is specifically about the EcoTec FloorFoam insulation product, sold by EcoHome Insulation.

When looking for a product to meet our very specific needs this one popped up as a suggestion. I had a few really useful conversations with the EcoHome insulation team to ensure this was the right product for the installation methods and the flooring we were using. Delivery was very swift.

Sadly, once we unboxed everything for install, that is where the problems began to occur. I should note that I was very clear with the EcoHome sales team about how I intended to install the insulation and they specifically recommended using plywood as the layer between the foam and our engineered wood flooring.

The problem is that none of the issues I encountered during the install were flagged before we bought the product. Had they have told us about the fragility of the tape, or the fragility of the foil layer on the foam, I would have either adapted my installation methods or gone for an alternative product. Real shame.

I emailed them around 14 days ago and have had no response to my complaint. Having paid £170 for this product and taken a risk on something that does not have a verified U or R value, I am very disappointed in the quality of what I have been supplied with. The fragility of the foil, and the poor quality of the tape severely slowed down the installation time for the flooring, forcing me to pay for an additional day of time with the labourer I was working with.

Notes on issues with the product:

Fragility of the Foam – The foil covering on the foam is unexpectedly fragile and can be easily pierced or torn. This makes the installation of plywood on top of it far more time-consuming than anticipated because you have to be extremely careful not to catch the foam with any edges of the plywood. In comparison, I have used cheaper foil-backed foam in previous parts of the house without encountering this issue. We were extremely careful to keep all sharp objects and shoes away from the foam both during installation and once the installation was complete, yet it still proved to be excessively fragile. With several tears or breaks appearing during the installation. There is no mention on the installation guide or EcoHome website about needing to be aware of this issue and their own brochure pictures show the installers wearing shoes during the install.

Quality of Tape Provided – The tape supplied with the kit is extremely brittle and does not adhere well to surfaces that are not perfectly flat. I was really surprised by how fragile the tape was, given that I was instructed by their sales team to use plywood or OSB as the cover. Additionally, the tape cracks easily if you are using shims to mark out expansion gaps, further complicating the installation process. Shims being a necessary component of any flooring installation to allow for expansion gap measurement.

Tape Edge Protection Requirement – Due to the fragility of the tape, I had to use leftover foam to protect the edges, which should not have been necessary if the tape were of better quality. This added extra steps to the installation process and further increased the overall effort required.

16 de marzo de 2025
Opinión espontánea
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Respuesta de Ecohome Insulation

Hi Luke we really appreciate your feedback regarding the EcoTec Floor-Foam Insulation, i can only apologise for the issues you came across during the installation process what we advised you is what we would have advised any other customer asking the same questions. Our EcoTec Floor-Foam is one of our best selling DIY insulation kits and a product we are very proud of.

We would have loved to have heard from you during the installation process to talk through any issues you had with the installation. We didn't hear from you until almost two months after you purchased the insulation and it had already been installed, i am very sorry we did miss your email that was 100% our fault that it was missed.

The tape should be fairly easy to rip however shouldn't be brittle we would have been happy to send out a replacement tape free of charge to help with this problem prehaps it was a faulty roll.

The insulation itself is easy to cut and handle, we do advise if a rip does happen you can patch it up using the tape provided with the kit. This is something we will have a look at internally to add to the product page for future customers.

Again we can only apologise for the issues you had installing the product, now that it is fully installed i hope it has made a difference and reduced any cold bridging and draughts from below.

Valorada con 5 estrellas sobre 5

An excellent overall experience

Last year, when I stripped my kitchen out from my early 1900s cottage, I discovered a single brick external wall. I insulated it with YBS Superquilt, thinking that would give me enough u-values only to find it wasn't enough to pass building regulations. This left me rather confused as I had improved on what was originally there. I received very little help from the building regulations department as they do not help in finding you the right product. They only agree on the level of u-values your chosen product will achieve.

On researching the various insulation products available, it confused me even more. I didn't want to take down the plasterboard, battens, and Superquilt due to all the mess it would have made plus the loss of money I had already paid out. I also didn't have the money to involve the help from a builder.

In my research, I came across a company called Ecohome Insulation. I can not thank the technical department enough, I emailed them all the information they needed in regards to what product I had used and how I fitted it. The same day, I received an email informing me of the product I could use to boost the u-values to the required amount. In the email, it broke everything down so I could send this to the building regulations inspector to approve.

The product suggested was the YBS Airtec Double Insulation that is very flexible, lightweight, and easy to fit. It's a highly reflective aluminium foil with an air bubble membrane, which not only reflects 95% of radiant energy it has a high performing vapour control layer. It was easy to cut to size with a good pair of scissors, my stapler finally came in handy, and the Thermaseal Foil Joining Tape was easy to cut and adhered well. I purchased the Airtec Insulation and Tape from Ecohome. Ordering was easy online, and products arrived undamaged and earlier than expected.

I now have a happy building regulations inspector, a vapour barrier to help eliminate condensation but a toasty warm kitchen. All thanks to the technical staff at Ecohome Insulation and the awesome YBS Airtec insulation. I'm extremely happy now, and if I ever need any insulation advice, I will not hesitate to contact Ecohome.

7 de marzo de 2025
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Respuesta de Ecohome Insulation

Thank you Sharon for such a lovely 5-star review and for your kind words. Very happy to hear our technical team was so helpful with your project and found an affordable solution with the AirTec Double to work alongside the YBS SuperQuilt you had already installed. We really appreciate your review and if you have any more projects we'd love to hear from you!

Valorada con 5 estrellas sobre 5

Fantastic company to deal with really…

Fantastic company to deal with really helpful and knowledgeable I spoke with the technical team numerous times and they were very helpful.

16 de marzo de 2025
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Respuesta de Ecohome Insulation

Thank you Paul for leaving us a 5-star review, we really appreciate it!

Valorada con 5 estrellas sobre 5

Shed insulation.

Ordered the appropriate sized kit for my shed. It turned up while we were in, happily. That was despite no tracking info from DX (I think..), so not Ecohome’s fault.
The stuff was fairly straightforward to use and I have a ton left over. I’m going to clad over it with OSB later in the week, but I have high hopes that this is going to be a great workshop and not just a shed anymore.
Thanks for a great experience and product. We’re going to think about our conservatory now.

15 de marzo de 2025
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Respuesta de Ecohome Insulation

Thank you Daniel for ordering our EcoTec Shed Insulation Kit to upgrade your shed to a functional workshop, if you do have some left over and have enough room you may want to think about doing a second layer over the first layer of insulation and battens to achieve an even higher level thermal performance, if you haven't installed the OSB board already so the excess doesn't go to waste.

We really appreciate your 5-star review and if you'd like to talk to a member of our team regarding our Conservatory Roof Insulation Kit please give us a call or an drop us an email.

Valorada con 5 estrellas sobre 5

Great service

Easy to order on the website using their calculator for cladding for my conservatory roof. Quick delivery so would recommend!

8 de marzo de 2025
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Respuesta de Ecohome Insulation

Thank you Graham for ordering our ConservaClad Roof Kit and Conservatory Roof Insulation Kit, we really apprecate your 5-star review.

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, kept well updated on the status of my shipment throughout and well packaged. Very satisfied and will likely use again.

7 de marzo de 2025
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Respuesta de Ecohome Insulation

Thank you Daffyd for ordering our ThermaPack Double Insulated Pallet Covers, we really appreciate your 5-star review.

Valorada con 5 estrellas sobre 5

Excellent customer service

What excellent customer service, I had ordered too much conservatory cladding after using the online calculator, I emailed on Sunday afternoon to as if it's possible for a collection and refund of the over ordered cladding, I received an email on the Sunday evening informing me that they are making arrangements and would let me know when it's being picked up. I can't praise them enough for the amazing service, I would have no issues with using Ecohomes again in the future.

15 de marzo de 2025
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Respuesta de Ecohome Insulation

Thank you Kevin for ordering our ConservaClad Roof Kit, and for leaving us a 5-star review. Happy to hear our team was so helpful regarding the collection and refund of the excess cladding boards.

Valorada con 5 estrellas sobre 5

Next day delivery as promised and the…

Next day delivery as promised and the kit contained everything needed to do the job well. Highly recommended company.

6 de marzo de 2025
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Respuesta de Ecohome Insulation

Thank you for ordering our EcoTec Shed Insulation Kit, happy to hear everything you required was included within the kit. We really appreciate your 5-star review.

Valorada con 5 estrellas sobre 5

The multifoil was ideal …

The multifoil was ideal for the small job I had of increasing the (celotex) insulation in a storage space under our roof. The prompt delivery helped too. One small matter (literally) was that I hadn't seen on the website that you do a smaller size of package, but your amazingly helpful helpline man pointed that out to me and saved me being left with a lot of wasted leftover multifoil.

4 de febrero de 2025
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Respuesta de Ecohome Insulation

Thank you John for ordering our EcoQuilt Expert for your insulation project, we really appreciate your 5-star review.

Valorada con 4 estrellas sobre 5

Good fast service

3 de marzo de 2025
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Respuesta de Ecohome Insulation

Thank you Julie for leaving us a review, if there's anything we could have done to achieve a 5-star review please let us know.

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