I visited Eden Mobility with the intention of just having a browse. I explained to Nick exactly the type of scooter that I was looking for and he showed me several models. There was no hard sell and N... Ver más
La empresa ha respondido

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I visited Eden Mobility with the intention of just having a browse. I explained to Nick exactly the type of scooter that I was looking for and he showed me several models. There was no hard sell and N... Ver más
La empresa ha respondido
Visited the Eden Mobility shop in Middlesbrough looking for a new road scooter. Spoke to a lovely member of staff called Nick who couldn't do enough for us. We had been looking at a few scooters in di... Ver más
La empresa ha respondido
I went into the Middlesbrough branch opposite the bus station and I was helping by a gentleman named HEFIN. The help I received from him was amazing, he really made me feel listened too and helping me... Ver más
La empresa ha respondido
I had to come to Middlesbrough in an emergency from wales I will have to say I was giving a 5 star ⭐ customer service experience..Hefrin was very polite ,professional and made me comfortable whil... Ver más
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Newport Road 21, TS1 1LE, Middlesbrough, England, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I visited Eden Mobility with the intention of just having a browse. I explained to Nick exactly the type of scooter that I was looking for and he showed me several models. There was no hard sell and Nick was able to answer all my questions without being pushy. I was so impressed that I ended up making a purchase there and then.

Respuesta de Eden Mobility - Middlesbrough
Called into Middlesbrough eden mobility centre on the 8th of July was talking to a man called nick who was very helpful and couldn't of wished for a better service excellent and would highly recommend the Middlesbrough branch

Respuesta de Eden Mobility - Middlesbrough
Visited the Eden Mobility shop in Middlesbrough looking for a new road scooter. Spoke to a lovely member of staff called Nick who couldn't do enough for us. We had been looking at a few scooters in different shops in the area but bought the one in Eden mainly due to the interactions with Nick, his enthusiasm for the products and his knowledge. Out of all the shops we went in to Eden had by far the best customer service and we were able to come to a deal for the scooter we wanted.

Respuesta de Eden Mobility - Middlesbrough
I went into the Middlesbrough branch opposite the bus station and I was helping by a gentleman named HEFIN. The help I received from him was amazing, he really made me feel listened too and helping me a great amount. I always pop by when I’m going past Aswell and he always has the time a day for everyone. His heart is so kind and he’s a real genuine person, with a heart of gold. I would even nominate him for an award if I had the means to do so. I will certainly be trying to get in contact with someone from the head office to nominate him for an award. My friend was also needing help with ordering a mobility scooter but he is unable to walk he’s actually house bound. HEFIN made things very smooth and easy for him to order. HEFIN makes Eden mobility a safe and calm place to go and visit. He’s a real credit to the company.

Respuesta de Eden Mobility - Middlesbrough
Eden mobility at Middlesbrough has a good supply of scooters on show. Hefin, the assistant, was very helpful and answered all my questions. Very easy to make my decision with his help., so I bought a Roadmaster. I am pleased with it. Well done He

Respuesta de Eden Mobility - Middlesbrough
Nicholas Huchinson. Very helpfull, knowledgeable , no hard sell , but most of all very aware of my wife's needs. Thank You Nicholas.

Respuesta de Eden Mobility - Middlesbrough
Always helpful in middlesbrough, great service always go out of there way to help

Respuesta de Eden Mobility - Middlesbrough
Looking to buy a scooter for my upcoming holiday,need a small fold up scooter to go on a aeroplane,purchased an Atom very highly recommend Middlesbrough store, Hefin was really helpful

Respuesta de Eden Mobility - Middlesbrough
Great lad makes lovely coffee very helpful

Respuesta de Eden Mobility - Middlesbrough
As a loyal customer, always enjoy my visit to the Middlesbrough store, Hefin & Nick always very welcoming and helpful with any enquiries. Highly recommend Middlesbrough

Respuesta de Eden Mobility - Middlesbrough
Great service and reliability. Very friendly and helpful. Did everything I needed and then contacted theservice providers to make sure everything was correct. Hefin did all he couldto ensure othe insurance covered everything Ineeded for my holiday.

Respuesta de Eden Mobility - Middlesbrough
Great service and excellent product knowledge received, highly recommend this store.

Respuesta de Eden Mobility - Middlesbrough
Great service from Hefin who was lovely and so helpful! I will definitely be returning and recommending to everyone.

Respuesta de Eden Mobility - Middlesbrough
Great service came in for wheelchair very friendly outstanding service

Respuesta de Eden Mobility - Middlesbrough
I was in the shop with my mother in law we were looking at purchasing a wheel chair.
Hefin helped us purchase the wheelchair and offered us great customer service and helped us with deciding which wheel chair would fit in to my mother in laws car.
Amazing service Thankyou.
Came to buy a three wheel Walker for a family member and was served by Hefin who was super friendly and helpful, he showed me how to use it and was very knowledgeable :)
They were all very helpful to me and my family we were helped by hefin who is a kind and funny young man who definitely deserves five star reviews no wonder everyone gave 5 stars
This shop in Middlesbrough is the best mobility scooter shop in the UK. I hope everyone learns about Edens mobility.
I had to come to Middlesbrough in an emergency from wales
I will have to say I was giving a 5 star ⭐ customer service experience..Hefrin was very polite ,professional and made me comfortable whilst he talked me through my options.
I had travelled from wales my battery needed charging on my mobility scooter which he did for me .
I purchased a battery charger and he spoke to me about cushions for my mobility scooter
I am interested in a folding scooter which he showed me and explained everything
I went in apprehensively for a walker as I’m 77 and my mobility is getting worse (not that I’m ready to admit it). I had a wonderful experience, my daughter and I went into the Middlesbrough store and spoke with Nick. He was friendly and knowledgeable and listened to what my concerns were. I needed a walker which was light weight and folded down to fit in a car boot. He gave me demonstrations on 5 different walkers explaining their advantages and possible disadvantages. I decided on the Alerta walker and for the first time in months walked out of the store feeling safer and with confidence. There was no hard sell (which is rare these days) he was just happy to help me understand the options which were available. I can’t thank Nick enough for his patience and kindness. A great experience and hopefully there will be no stopping me now and to get a bit of my independence back .

Respuesta de Eden Mobility - Middlesbrough
I was phoned by Eden the day before my service to say it would be in the afternoon. Keith Anderson phoned me the next afternoon to say he would be arriving within 10-15mins. He was friendly and knowledgeable, did the service & checked the seat as I felt it was tilting slightly, he said the tyres weren't fully inflated on one side which might have caused that. I'll check the pressures more often, thanks very much Keith
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.