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Eden Mobility - Middlesbrough Opiniones 16

TrustScore: 4.5 sobre 5

4,5

Newport Road 21, TS1 1LE Middlesbrough, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Eden mobility at Middlesbrough has a good supply of scooters on show. Hefin, the assistant, was very helpful and answered all my questions. Very easy to make my decision with his help., so I bought a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had to come to Middlesbrough in an emergency from wales I will have to say I was giving a 5 star ⭐ customer service experience..Hefrin was very polite ,professional and made me comfortable whil... Ver más

Valorada con 5 estrellas sobre 5

I was phoned by Eden the day before my service to say it would be in the afternoon. Keith Anderson phoned me the next afternoon to say he would be arriving within 10-15mins. He was friendly and knowle... Ver más

Valorada con 5 estrellas sobre 5

Great service and reliability. Very friendly and helpful. Did everything I needed and then contacted theservice providers to make sure everything was correct. Hefin did all he couldto ensure othe insu... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad

Escrito por la empresa

We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Información de contacto

  • Newport Road 21, TS1 1LE, Middlesbrough, England, Reino Unido

  • 01642 929 989

4,5

Excelente

TrustScore: 4.5 sobre 5

16 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 93% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Eden mobility at Middlesbrough has a…

Eden mobility at Middlesbrough has a good supply of scooters on show. Hefin, the assistant, was very helpful and answered all my questions. Very easy to make my decision with his help., so I bought a Roadmaster. I am pleased with it. Well done He

24 de abril de 2026
Opinión espontánea
Logotipo de Eden Mobility - Middlesbrough

Respuesta de Eden Mobility - Middlesbrough

Thank you for sharing your experience at Eden Mobility Middlesbrough. It’s great to hear that Hefin was so helpful and answered all your questions, making your decision an easy one. We’re delighted you chose the Roadmaster and that you’re pleased with it. Well done to Hefin for providing such excellent support.
Warm regards,
Eden Mobility

Valorada con 5 estrellas sobre 5

Nicholas Huchinson

Nicholas Huchinson. Very helpfull, knowledgeable , no hard sell , but most of all very aware of my wife's needs. Thank You Nicholas.

6 de febrero de 2026
Opinión espontánea
Logotipo de Eden Mobility - Middlesbrough

Respuesta de Eden Mobility - Middlesbrough

Thank you so much for your kind words, Nicholas. We're delighted to hear you found the service helpful and knowledgeable, with no pressure. It’s especially great to know your wife’s needs were understood and respected. We truly appreciate your feedback.
Warm regards,
Eden Mobility

Valorada con 5 estrellas sobre 5

Always helpful in middlesbrough

Always helpful in middlesbrough, great service always go out of there way to help

3 de diciembre de 2025
Opinión espontánea
Logotipo de Eden Mobility - Middlesbrough

Respuesta de Eden Mobility - Middlesbrough

Thank you for sharing such lovely feedback! We’re delighted to hear that our Middlesbrough team has been so helpful and consistently provides great service. Going the extra mile for our customers is what we’re all about, and your kind words mean a lot to us.
Warm regards,
Eden Mobility

Valorada con 5 estrellas sobre 5

Looking to buy a scooter for my…

Looking to buy a scooter for my upcoming holiday,need a small fold up scooter to go on a aeroplane,purchased an Atom very highly recommend Middlesbrough store, Hefin was really helpful

7 de octubre de 2025
Opinión espontánea
Logotipo de Eden Mobility - Middlesbrough

Respuesta de Eden Mobility - Middlesbrough

Sounds like you found the perfect travel companion! The Atom scooter is a smart choice for holidays, and it’s great to hear Hefin at the Middlesbrough store made the whole experience smooth and stress-free. Thanks for the recommendation—safe travels and enjoy your holiday!

Warm regards,
Eden Mobility

Valorada con 5 estrellas sobre 5

Great lad makes lovely coffee very…

Great lad makes lovely coffee very helpful

26 de septiembre de 2025
Opinión espontánea
Logotipo de Eden Mobility - Middlesbrough

Respuesta de Eden Mobility - Middlesbrough

Hi Craig,
Thanks for the great review! We’re glad you enjoyed the coffee and found the service helpful, we’ll be sure to pass your kind words on to the team!
Best wishes,
Eden Mobility

Valorada con 5 estrellas sobre 5

As a loyal customer

As a loyal customer, always enjoy my visit to the Middlesbrough store, Hefin & Nick always very welcoming and helpful with any enquiries. Highly recommend Middlesbrough

26 de septiembre de 2025
Opinión espontánea
Logotipo de Eden Mobility - Middlesbrough

Respuesta de Eden Mobility - Middlesbrough

Hi Sarah,
Thank you for your continued loyalty and kind words! We’re so pleased to hear that Hefin and Nick always make your visits to our Middlesbrough store enjoyable. Your recommendation means a lot to us!
Warm regards,
Eden Mobility

Valorada con 5 estrellas sobre 5

Very friendly and helpful.

Great service and reliability. Very friendly and helpful. Did everything I needed and then contacted theservice providers to make sure everything was correct. Hefin did all he couldto ensure othe insurance covered everything Ineeded for my holiday.

22 de agosto de 2025
Opinión espontánea
Logotipo de Eden Mobility - Middlesbrough

Respuesta de Eden Mobility - Middlesbrough

Hi Stephen,

Thanks so much for your review!

We’re glad Hefin was able to help and ensure everything was sorted for your holiday. It’s great to hear you received the support you needed.

Wishing you a fantastic trip, and we’re here if you need anything else!

Best regards,
The Eden Mobility Team

Valorada con 5 estrellas sobre 5

Great service and excellent product…

Great service and excellent product knowledge received, highly recommend this store.

18 de agosto de 2025
Opinión espontánea
Logotipo de Eden Mobility - Middlesbrough

Respuesta de Eden Mobility - Middlesbrough

Hi Judith,

Thank you for your kind words! We're so pleased you had a great experience and found our team knowledgeable. Your recommendation means a lot to us!

Best regards,
The Eden Mobility Team

Valorada con 5 estrellas sobre 5

Great service

Great service from Hefin who was lovely and so helpful! I will definitely be returning and recommending to everyone.

25 de julio de 2025
Opinión espontánea
Logotipo de Eden Mobility - Middlesbrough

Respuesta de Eden Mobility - Middlesbrough

Hi Hillary,
Thank you for your lovely review! We’re so glad Hefin made your visit such a positive experience. We really appreciate your recommendation and look forward to welcoming you back!
Warm regards,
The Eden Mobility Team

Valorada con 5 estrellas sobre 5

Great service came in for wheelchair…

Great service came in for wheelchair very friendly outstanding service

23 de julio de 2025
Opinión espontánea
Logotipo de Eden Mobility - Middlesbrough

Respuesta de Eden Mobility - Middlesbrough

Hi Craig,

so Glad you received great service at our Middlesborough store, we hope you enjoy your new wheelchair!

Thank you,
The EDEN mobility team

Valorada con 5 estrellas sobre 5

Received great

I was in the shop with my mother in law we were looking at purchasing a wheel chair.
Hefin helped us purchase the wheelchair and offered us great customer service and helped us with deciding which wheel chair would fit in to my mother in laws car.
Amazing service Thankyou.

5 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service!

Came to buy a three wheel Walker for a family member and was served by Hefin who was super friendly and helpful, he showed me how to use it and was very knowledgeable :)

3 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Edens helpful mobility

They were all very helpful to me and my family we were helped by hefin who is a kind and funny young man who definitely deserves five star reviews no wonder everyone gave 5 stars
This shop in Middlesbrough is the best mobility scooter shop in the UK. I hope everyone learns about Edens mobility.

13 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Middlesbrough scooters

I had to come to Middlesbrough in an emergency from wales
I will have to say I was giving a 5 star ⭐ customer service experience..Hefrin was very polite ,professional and made me comfortable whilst he talked me through my options.
I had travelled from wales my battery needed charging on my mobility scooter which he did for me .
I purchased a battery charger and he spoke to me about cushions for my mobility scooter
I am interested in a folding scooter which he showed me and explained everything

13 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Apprehensive 77 year old

I went in apprehensively for a walker as I’m 77 and my mobility is getting worse (not that I’m ready to admit it). I had a wonderful experience, my daughter and I went into the Middlesbrough store and spoke with Nick. He was friendly and knowledgeable and listened to what my concerns were. I needed a walker which was light weight and folded down to fit in a car boot. He gave me demonstrations on 5 different walkers explaining their advantages and possible disadvantages. I decided on the Alerta walker and for the first time in months walked out of the store feeling safer and with confidence. There was no hard sell (which is rare these days) he was just happy to help me understand the options which were available. I can’t thank Nick enough for his patience and kindness. A great experience and hopefully there will be no stopping me now and to get a bit of my independence back .

19 de abril de 2025
Opinión espontánea
Logotipo de Eden Mobility - Middlesbrough

Respuesta de Eden Mobility - Middlesbrough

Thank you for leaving us a review, we’re glad our team has been able to help and share their knowledge with you today. Our main mission since 1998 has always been to help our customers regain their freedom by bringing back their confidence, independence and making them feel safe. It’s great to hear that we have been able to help you do that.

Kind regards,
Eden Mobility

Valorada con 5 estrellas sobre 5

Serviced by friendly & knowledgeable man

I was phoned by Eden the day before my service to say it would be in the afternoon. Keith Anderson phoned me the next afternoon to say he would be arriving within 10-15mins. He was friendly and knowledgeable, did the service & checked the seat as I felt it was tilting slightly, he said the tyres weren't fully inflated on one side which might have caused that. I'll check the pressures more often, thanks very much Keith

2 de octubre de 2024
Opinión espontánea

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