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Eden Mobility - Northampton Opiniones 

44
TrustScore: 4.5 sobre 5

4,7

7 The Parade, NN1 2EA Northampton, Northamptonshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I went to Eden Mobility Northampton to seek advice and assistance with a power folding wheelchair. I would like to say the agent Steven Thompson was brilliant and a credit to your organisation.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What absolute pleasure it was to visit this store today . From the moment we walked towards the door we were greeted by smiling faces of the ladies Emily and Elaine. Nothing was too much effort from a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Customer service from the NEW Manager - Stephen and the shop assistant - Emily 100% care and attention and very professional. Made my dreams come true. A BIG BIG THANKYOU to Emily and would recom... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A staff member by the name of Emily, had a very busy Saturday, and i watched her deal with a local resident having a mental health crisis, with care and attention, along with serving customers who wal... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad

Escrito por la empresa

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Información de contacto

  • 7 The Parade, NN1 2EA, Northampton, Northamptonshire, Reino Unido

  • 01604 974710

4,7

Excelente

TrustScore: 4.5 sobre 5

44 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(44)

1487 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful shops in great location…

Very helpful shops in great location great customer service

15 de octubre de 2025
Opinión espontánea
Logotipo de Eden Mobility - Northampton

Respuesta de Eden Mobility - Northampton

Thank you so much for your kind words! We're thrilled to hear you enjoyed the location and received great customer service. Your feedback means a lot to us, and we look forward to welcoming you back again soon!
Warm regards,
Eden Mobility

Valorada con 5 estrellas sobre 5

I enjoy my experience here at Eden…

I enjoy my experience here at Eden Mobility and Elaine and Emily are very helpful and very kind

27 de septiembre de 2025
Opinión espontánea
Logotipo de Eden Mobility - Northampton

Respuesta de Eden Mobility - Northampton

Hi John,
Thank you for your kind words! We’re so pleased to hear you enjoy your visits and that Elaine and Emily have been helpful and kind. Your support means a lot to us, and we look forward to seeing you again soon!
Warm regards,
Eden Mobility

Valorada con 5 estrellas sobre 5

I have just visited the shop in…

I have just visited the shop in Northampton, on the market square. Elaine the lady there was wonderful, really helpful and talked me through all my options. Very very happy and highly recommend 😊

28 de julio de 2025
Opinión espontánea
Logotipo de Eden Mobility - Northampton

Respuesta de Eden Mobility - Northampton

Hi Jeremy,
Thank you for your kind review! We’re so pleased Elaine was able to guide you through your options and make your visit to our Northampton shop such a positive experience. Your recommendation means a lot, and we’re delighted to hear you left feeling very happy.
Warm regards,
The Eden Mobility Team

Valorada con 5 estrellas sobre 5

Emily was lovely

Emily was lovely, offered value, options, and worked with us to secure a purchase that would feel personalised and within budget. Encouraged me to try things for fit, and then chased other stores to secure stock. All round we felt cared for and not sold to. Very happy!

25 de julio de 2025
Opinión espontánea
Logotipo de Eden Mobility - Northampton

Respuesta de Eden Mobility - Northampton

Thank you for your kind words! We're so pleased Emily made your experience feel personal, supportive, and pressure-free. It’s great to hear she went the extra mile to find the right fit for you.

Warm regards,
The Eden Mobility Team

Valorada con 5 estrellas sobre 5

Popped in

Popped in, saw Elaine, her help has been tremendous. Didn't buy anything, however I shall be coming in back in the coming months. The shop is open, warm and friendly and I recommend anyone come in for the experience alone. Great variety of stock, perfect my nephew with cerebral palsy.

15 de julio de 2025
Opinión espontánea
Logotipo de Eden Mobility - Northampton

Respuesta de Eden Mobility - Northampton

Hi Aidan,

We really appreciate you popping in and sharing your experience! It’s great to hear Elaine made such a positive impression and that you found the shop welcoming and well-stocked. We’re glad our range suits your nephew’s needs, and we look forward to seeing you again soon.

All the best,
The Eden Mobility Team

Valorada con 5 estrellas sobre 5

The customer service

The customer service, information and professional.
I will be back soon, to place an order, confident you will not let me down. David

2 de julio de 2025
Opinión espontánea
Logotipo de Eden Mobility - Northampton

Respuesta de Eden Mobility - Northampton

Thank you for your kind words! We're delighted to hear you found our service informative and professional. We look forward to welcoming you back and helping with your order.

Warm regards,
The Eden Mobility Team

Valorada con 5 estrellas sobre 5

The store at northampton was a very…

The store at northampton was a very friendly service and quick service the young lady that mainly runs the shop called elaine is a very nice person.she caterers for all elderly ppls needs
Also i hv recently got an electri scooter from them and the man dealing with my scooter was very funny and helpful too .so just to summeries anyone wanting things in the moblity world i truely recommend eden moblity for any equipment ..

24 de junio de 2025
Opinión espontánea
Logotipo de Eden Mobility - Northampton

Respuesta de Eden Mobility - Northampton

Hi David,

Thank you so much for your kind words! We're really pleased to hear you had such a positive experience at our Northampton store. Elaine is a real gem, she always goes the extra mile to make sure everyone feels welcome and looked after. And it’s great to hear the team gave you a few laughs along the way too!

We’re so glad you’re happy with your new scooter, and we truly appreciate your recommendation. If there’s ever anything else you need, we’re always here to help.

All the best,
The Eden Mobility Team

Valorada con 5 estrellas sobre 5

I was greeted by Elaine as I walked…

I was greeted by Elaine as I walked into the shop. I asked her if she had the rubber bottom that I needed replacing on my walking stick.
Elaine found the one that I needed, and got me a cup of tea while I waited for her to replace the old one
I got talking to other customers and enjoyed a laugh with Elaine while she worked.
The rubber base was very hard for Elaine to replace. I would not have been able to replace it myself. I was very thankful that she was able to replace it for me.
I will be using the shop more often instead of ordering on line because of the lovely experience I had.
It is nice to find staff who have great customer service like Elaine

23 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible Service

Elaine @ Eden Mobility went over and above to assist me in selecting and purchasing the most appropriate products for my elderly grandmother - she was so welcoming and understanding on the phone and couldn’t have done more when I visited the shop in town. Thank you so much, I’ll be back to top up the other consumables here at Eden.

18 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Elaine was lovely and friendly both…

Elaine was lovely and friendly both times I went into the shop.

18 de junio de 2025
Opinión espontánea
Logotipo de Eden Mobility - Northampton

Respuesta de Eden Mobility - Northampton

Thank you for your review. I'm sure Elaine appreciates your kind words.

Valorada con 5 estrellas sobre 5

Friendly and helpful

Popped in to ask about wheelchairs for my mother. Elaine was extremely friendly and helpful. Although she didn't have exactly what I was looking for, she made a good suggestion for next steps.

10 de mayo de 2025
Opinión espontánea
Logotipo de Eden Mobility - Northampton

Respuesta de Eden Mobility - Northampton

Thank you for your feedback. We hope you managed to find what you were looking for. We look forward to welcoming you back again soon.

Valorada con 5 estrellas sobre 5

The greeting and attention from both…

The greeting and attention from both Elain and Emily. Felt immediately at easy.
I was very impressed with their knowledge on products and safety of using them.

returned on 25/4/25 to purchse my now much love "Freedom Plus Rollator. The best decision made. i am more confident whilst walking outside, with the added bonus that I can have a rest whenever I need to.

I definately recommend not just giving them a call but, please visit the store to receive the same patience and kindness I received from both these two young ladies.

It was a pleasure meeting both Elaine (who always refer me by my name, she remembered it) and Emily, and shopping at the store.

Well done ladies will be visiting again.

4 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Elaine and Emily are very helpful

Elaine and Emily are very helpful, knowledgeable and friendly.

Have good advice, and made me feel welcomed

7 de mayo de 2025
Opinión espontánea
Logotipo de Eden Mobility - Northampton

Respuesta de Eden Mobility - Northampton

Thank you for your feedback Graham, we always strive to deliver a great service to all our customers. Our team look forward to welcoming you back into our store.

Kind regard,
Eden Mobility

Valorada con 5 estrellas sobre 5

I brought a walking stick and Elaine…

I brought a walking stick and Elaine was very helpful with choosing the one I needed x

29 de abril de 2025
Opinión espontánea
Logotipo de Eden Mobility - Northampton

Respuesta de Eden Mobility - Northampton

Thank you for your feedback Katrina, we hope you enjoy your walking stick!

Kind regards,
Eden Mobility

Valorada con 5 estrellas sobre 5

Eden Mobility

I visited Eden mobility in Northampton and was very impressed by the knowledge and help given by Elaine. She was so helpful in making sure I got the right aid for me and made the whole experience a pleasure. I bought a stroller and I am delighted.

31 de marzo de 2025
Opinión espontánea
Logotipo de Eden Mobility - Northampton

Respuesta de Eden Mobility - Northampton

Thank you for leaving us a review! We’re glad our team has been able to share their knowledge with you. Elaine and the rest of the Eden Mobility Team look forward to your next visit.

Kind regards,
Eden Mobility

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