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Eden Mobility - Oldham Opiniones 

146
TrustScore: 5 sobre 5

4,9

Henshaw Street 22-24, OL1 3AA Oldham, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went in this morning for a toilet key , Lucle greeted me with a lovely warm smile , she was so chatty , polite and charming, took very good care of me , thank you

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can't thank Lucie and Justin enough for today, especially Lucie! They made the purchase of a wheelchair and pressure cushion for my mum so easy. With guiding me through every step on how to use and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went to Eden to have a look at different wheelchair options as my mobility has been getting worse. Very friendly staff Laura showed me all the different chairs and let me try them all out. She was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good morning I misplaced the review card otherwise I would of been on 2weeks ago. Just a casual call in to ask advice on a perching chair. I Met the lovely,friendly,bubbly personality of Rachel. I th... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad

Escrito por la empresa

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Información de contacto

  • Henshaw Street 22-24, OL1 3AA, Oldham, England, Reino Unido

  • 0161 393 4597

4,9

Excelente

TrustScore: 5 sobre 5

146 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(146)

1439 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing service

Came into store today with my Nan, for a walking stick. Lucie went above and beyond, she didn’t just sell my Nan a stick, Lucie sized it correctly to her wrist watch and made sure Nan felt comfortable with it encouraging her to walk around the store with it before committing to buying. I’ve never known anything like it Nan has had several sticks and never had that before. Lucie took so much pride in the service she gave. She showed us boards of satisfied customers and invited us to coffee morning, thanks Lucie you made our day!

4 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lucie was amazing and really…

Lucie was amazing and really informative. She has a real passion for the community and invited me along to the next coffee morning which I am really looking forward to. I had a great experience and Lucie was a pleasure to be around. Thankyou , Lucie.

3 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Lucie was excellent today she gave us very good advice on the choice of wheelchair for my mum and explained the difference in the wheelchairs we were looking at, her knowledge definitely helped us make our decision.
Thank you again Lucie

31 de mayo de 2025
Opinión espontánea
Logotipo de Eden Mobility - Oldham

Respuesta de Eden Mobility - Oldham

It's great to hear Lucie was able to help you find the right chair. Thank you for your kind words.

Valorada con 5 estrellas sobre 5

Mobility Scooter

We went to Eden Mobility in Oldham to have a look at mobility scooters for my husband. Lucie at Eden Mobility was fantastic. She was extremely knowledgeable about the scooters & her customer service was excellent suffice to say we bought a scooter from them

24 de mayo de 2025
Opinión espontánea
Logotipo de Eden Mobility - Oldham

Respuesta de Eden Mobility - Oldham

Thank you for your kind words. It's great to hear such wonderful feedback on the service you received from Lucie.

Valorada con 5 estrellas sobre 5

A great experience!

Visited the showroom & was received by the wonderful Lucie! Lucie has great product knowledge & advised me about a rollator & illustrated safety aspects. Lucie has a pleasant, cheerful disposition & her patience & sunny personsality made me feel at ease immediately & she more than met my expectations. I could tell my her “regulars” who visited the store while I was there how highly regarded & respected she is. A very friendly, lovely lady who gets full marks from me (…& I love my new rollator 😀) 🏅

27 de mayo de 2025
Opinión espontánea
Logotipo de Eden Mobility - Oldham

Respuesta de Eden Mobility - Oldham

Lucie is a well regarded member of the team also! I'm sure Lucie appreciates your kind words. Thank you for such wonderful feedback.

Valorada con 5 estrellas sobre 5

Lucie

Lucie, goes above and beyond to help you. We've been a few times and Lucie has always done everything in her power to help find a solution when we've struggled with the chair we have for my dad. Lucie is a credit to the store and deserves a raise for her hard work.

20 de mayo de 2025
Opinión espontánea
Logotipo de Eden Mobility - Oldham

Respuesta de Eden Mobility - Oldham

We are thrilled Lucie has been able to assist you in such a positive way. Its great to hear such positive feedback. Thank you.

Valorada con 5 estrellas sobre 5

Fabulous Shop

Went in the shop earlier today to buy my mum a wheelchair. We walked in and there was a coffee morning taking place with a group of people with mobility issues what a fabulous thing to do to get people together.
Lucie was very helpful went above and beyond and we was very satisfied with our purchase and the customer service was 100%

16 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I went to the Oldham branch as it’s…

I went to the Oldham branch as it’s closest to me. I was extremely nervous as I have a large number of health issues but as soon as I got into the store I was greeted by the store manager a lovely young lady called Lucie. She instantly put my mind at ease & made me feel valued & visible as I explained my health needs. Lucie is incredibly supportive & person centred she made me feel safe & important all the time that I was with her in the store discussing my specific situation & most importantly I did not feel rushed at all. She was so patient with me & I was there for quite a long time.

6 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a great experience at Eden…

Had a great experience at Eden Mobility. Lucie was great and helped us find the best option for my Gran. Such lovely service, lucie is amazing!

6 de mayo de 2025
Opinión espontánea
Logotipo de Eden Mobility - Oldham

Respuesta de Eden Mobility - Oldham

Thank you for your feedback, Millie! We’re glad you had a great experience with us during your visit. We agree, Lucie is amazing! She always delivers an outstanding service to anyone she meets, and we will share your feedback with her. Lucie and the rest of the Eden Mobility team look forward to your next visit.

Kind regards,
Eden Mobility

Valorada con 5 estrellas sobre 5

Lucie

Lucie
Has been absolutely brilliant in keeping me informed of products which may suit my needs
She is an absolute credit to the company.. Colin

7 de mayo de 2025
Opinión espontánea
Logotipo de Eden Mobility - Oldham

Respuesta de Eden Mobility - Oldham

Thank you for your feedback, Colin! Lucie and the rest of the Eden Mobility team always strive to deliver great service. We will be happy to share your kind words with her.

Kind regards,
Eden Mobility

Valorada con 5 estrellas sobre 5

My daughter is 18 and i was stuggling…

My daughter is 18 and i was stuggling with my daughters sensory issues and finding something that was not going to stick all over my house and the texture has to be just right. Lucie recommended the stress/hand mobiltiy balls that she could just hold and squeeze in her pocket, they have become a life saver while we are out to calm nerves and anxiety now my daughter goes to vist lucie before collage and even pops in sometime for coffee morning so she can have a treat as lucie always gets something she likes. My daughter doesnt like alot of people but lucie always makes her feel calm and relaxed and and is someone to talk to when needed or lonely thanks lucie great job x

1 de abril de 2025
Opinión espontánea
Logotipo de Eden Mobility - Oldham

Respuesta de Eden Mobility - Oldham

Thank you for your feedback, Kelly! We're pleased that we were able to help you find something to help calm your daughter's nerves and anxiety. We understand that it can be difficult to find the right thing. It's also lovely to hear that your daughter is frequently visiting Lucie and attending the coffee mornings. Lucie will appreciate your kind words. We will make sure to pass them on to her.

Kind regards,
Eden Mobility

Valorada con 5 estrellas sobre 5

I recently called into the shop to…

I recently called into the shop to purchase something for my Aunt.
I was greeted by a lovely lady called Lucie who advised me on the best item to purchase, She was very friendly and professional. There was, what seemed like a coffee morning going on and people were sat chatting and laughing. I was invited to stay for a coffee and biscuits, I decided to take up the offer. I spoke to a few of the customers who praised Lucie and Martin who go up and beyond for their customers. The atmosphere was buzzing and it was so lovely to see these customers, who probably don't get out much having fun and talking to like minded people. I can't praise Lucie and Martin enough, these are two dedicated staff who genuinely care for their customers. It was brilliant. 10/10 well done 👏

11 de abril de 2025
Opinión espontánea
Logotipo de Eden Mobility - Oldham

Respuesta de Eden Mobility - Oldham

Thank you for your kind words, we’re glad our team were friendly and professional during your visit and thank you for stopping by for one of our Coffee Mornings. We hope to see you again soon.

Kind regards,
Eden Mobility

Valorada con 5 estrellas sobre 5

Lucie is caring and kind

Lucie is caring and kind, we had a wonderful experience we was only walking by the store and she was at the door, mum’s walking stick was making an odd noise when it hit the floor and Lucie offered to tighten it up for her. She invited us to coffee mornings the next day and showed us some photographs of what she called coffee sippers enjoying a gathering, I brought mum the next day we bought some washable bed pads. Mum said she’d had a great time and would like to attend future coffee mornings.

10 de abril de 2025
Opinión espontánea
Logotipo de Eden Mobility - Oldham

Respuesta de Eden Mobility - Oldham

Thank you for your feedback, Vicky. Lucie is fantastic at helping anyone out no matter what it is, We’re glad she has been able to help you out during your visit and we hope to see you back for another cuppa in the future.

Kind regards,
Eden Mobility

Valorada con 5 estrellas sobre 5

Walking stick…

Hi good morning I would to leave a review for a item I bought in oldham yesterday a nice lady and gentlemen served me and they looked after me as I have dementia they were very understanding Bernard

11 de abril de 2025
Opinión espontánea
Logotipo de Eden Mobility - Oldham

Respuesta de Eden Mobility - Oldham

Thank you for your feedback Bernard, we're glad our team has been able to help you out. We hope you enjoy your new product!

Kind regards,
Eden Mobility

Valorada con 5 estrellas sobre 5

A good customer service

I am very happy with my shopping today at this place with helps from Lucie Donnelly and her colleague. Awesome job! Well done to both of you. Thank you.

8 de abril de 2025
Opinión espontánea
Logotipo de Eden Mobility - Oldham

Respuesta de Eden Mobility - Oldham

Thank you for the great feedback, we're glad our team has been able to help you. Lucie and the rest of the Eden Mobility team look forward to your next visit.

Kind regards,
Eden Mobility.

Valorada con 5 estrellas sobre 5

Great customer service

Spoke with Lucie at the Oldham branch looking for a mobility scooter for my mum. Lucie was really helpful and knowledgeable about the different scooters. We were looking for one that would go in the boot we had one in mind but after Lucie went through it with us decided it was too heavy we looked at a lightweight one and one that was on sale mum tried both and picked the one on sale one Happy mum. Thanks to Lucie for looking after us great customer service

25 de marzo de 2025
Opinión espontánea
Logotipo de Eden Mobility - Oldham

Respuesta de Eden Mobility - Oldham

Hi Gary, thank you for taking the time to leave us a review! We'll be sure to pass the message on to Lucie, who will be delighted to hear your feedback. Thank you for choosing Eden Mobility and we hope your mum enjoys getting out on her new scooter.

Valorada con 1 estrellas sobre 5

Absolutely disgraceful company last…

Absolutely disgraceful company last year I phoned regarding a power wheelchair I was told they would bring two out for us to try out he turned up with one wheelchair that had no battery pack and was asking for a £200 deposit there and then for something we can't even try out.
. Last week my next door neighbour past away the week before she passed they payed eden £3.500 for a stair lift its been used once. Today my grieving neighbour came round to tell me eden will only give him £500 for them to take it back. Disgraceful company and should be ashamed for praying on the disabled.

26 de febrero de 2025
Opinión espontánea
Logotipo de Eden Mobility - Oldham

Respuesta de Eden Mobility - Oldham

Hi Bryan, we're very sorry to hear about the problems you had with your visit from Eden Mobility - This isn't normal practice and we will look into this further from our side, as we pride ourselves on our customer service. Kind regards.

Valorada con 5 estrellas sobre 5

Excellent online presence

Excellent online presence. Really user friendly website. Fantastic value for money is offered across a great range of useful products. I would highly recommend this service to a friend. 10/10.

31 de enero de 2025
Opinión espontánea
Logotipo de Eden Mobility - Oldham

Respuesta de Eden Mobility - Oldham

Hi Debra, Thank you for leaving us a review and for such great feedback. We've been working hard on the website so its lovely to hear how happy you are with your online order!

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