I went in today for the first time looking at the range of mobility aids available as my partner recently had a stroke. Sarah was extremely helpful in selecting the item I needed and very friendly. I... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I’ve found Sarah to be exceptionally helpful ,very knowledgeable about the scooters ,should I require one I will be using Eden in the future.
La empresa ha respondido
We visited Eden Mobility in Widnes yesterday afternoon, we were seen to by a very nice young man who was very helpful ,and helped me make a good purchase which is a walk and rest rollator. Thank you y... Ver más
La empresa ha respondido
Lawrence was amazing, not only was her very patient with the customer before us but then went on to show myself and my father that same patience. He was very knowledgeable, kind and understanding. Exp... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Información de contacto
Unit 22-23 Albert Square, WA8 6JW, Widnes, Cheshire, Reino Unido
- 01513189327
4,7
Excelente
31 opiniones
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I’ve found Sarah to be exceptionally…
I’ve found Sarah to be exceptionally helpful ,very knowledgeable about the scooters ,should I require one I will be using Eden in the future.
7 de mayo de 2026
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Thank you for your wonderful feedback. We’re delighted to hear that Sarah was able to support you so well and provide the knowledge you needed. Should you ever require a scooter, we’ll be here to help every step of the way.
Warm regards,
Eden Mobility
Just like to thank Sarah in the Widnes…
Just like to thank Sarah in the Widnes store, really insightful and gave me so much to think about. I'll be back in soon thanks Sarah
27 de abril de 2026
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Thanks so much for your lovely feedback. We’re really glad to hear Sarah was able to help and give you plenty to think about. We’ll make sure your thanks are passed on. Looking forward to seeing you again soon.
Warm regards,
Eden Mobility
I came into your shop in widnes several…
I came into your shop in widnes several times I found your staff member Sarah exceptionally friendly and very helpful she made me feel relaxed and welcome
21 de abril de 2026
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Thank you so much for your lovely feedback. We’re delighted to hear that Sarah made you feel relaxed and welcome during your visits. She prides herself on being friendly and helpful, and she’ll be thrilled to know her efforts made such a positive impression.
Warm regards,
Eden Mobility
Fantastic customer service
I went in today for the first time looking at the range of mobility aids available as my partner recently had a stroke. Sarah was extremely helpful in selecting the item I needed and very friendly. I would recommend this shop in Widnes and will most likely return.
10 de abril de 2026
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Thank you for sharing your experience. We’re so pleased to hear that Sarah was able to help you find the right mobility aid for your partner and that she made your first visit such a positive one. Your recommendation means a lot to the Widnes team, and we’re glad to know you’ll be returning.
Warm regards,
Eden Mobility
Lee "Brad pitt"
Lee "Brad pitt" today was amazing with my dad who came in for a mobility chair. He took the time to explain everything but was also 'real & realistic' with us all which is what my dad needed seen as he hadn't left the house in a while.
Thanks again
20 de marzo de 2026
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Thank you so much for your lovely review. We’re really glad to hear that Lee made your dad feel comfortable and supported during his visit. Taking the time to explain everything clearly while keeping things real is exactly the experience we aim to give, especially for someone who hasn’t been out in a while. We’ll make sure Lee sees your kind words — they’ll mean a lot to him.
Warm regards,
Eden Mobility
Great staff understand me and help me…
Great staff understand me and help me explain everything for me so I can understand what was going on
18 de marzo de 2026
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Thank you for your kind words. We're so glad to hear our staff took the time to understand your needs and explain everything clearly. Making sure you feel informed and supported is really important to us, and it’s great to know we achieved that for you. We look forward to helping you again.
Warm regards,
Eden Mobility
Out standing sales …
The sales assistant was very caring and knowledgeable about the product
13 de marzo de 2026
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Thank you for your lovely feedback. We’re delighted to hear that our sales assistant provided such caring and knowledgeable support during your visit. Offering clear guidance and making customers feel well looked after is something we truly value, and it’s wonderful to know your experience reflected that.
We really appreciate you taking the time to share your comments.
Warm regards,
Eden Mobility
Sarah was outstanding and patient
Sarah was outstanding and patient
I got exactly what we needed because of her positive work ethic
13 de marzo de 2026
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Thank you so much for your lovely feedback. We’re thrilled to hear that Sarah was able to help you. Her patience and positive work ethic truly shine through in everything she does, and it’s wonderful to know you got exactly what you needed because of her support.
We’ll be sure to pass your kind words on to her — they’ll mean a lot.
Warm regards,
Eden Mobility
Went to Widnes shop today Laurence and…
Went to Widnes shop today Laurence and Sarah as always was smiling and ready for a chat can't speak highly enough they are great.
6 de marzo de 2026
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Thank you for sharing your experience. It’s wonderful to hear that Laurence and Sarah were, as always, smiling, welcoming, and ready for a chat. We really appreciate your kind words — they truly are fantastic
Warm regards,
Eden Mobility
I popped in today to buy a walking…
I popped in today to buy a walking stick for my mum. I was served by Sarah who has just started a new job there. She was brilliant, thankyou for your advice and to the manager (I think?) Both were lovely and listened to my requests and helped with advice I needed for my mum.
I will be back to purchase again due to their great customer service.
Thankyou
19 de febrero de 2026
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Thank you so much for taking the time to share your experience. We’re delighted to hear that Sarah looked after you so well on your visit, especially as she’s just started with us. It’s wonderful to know her advice — along with the support from our manager — helped you find exactly what you needed for your mum.
We really appreciate your kind words and are thrilled you’d choose to return because of the service you received. Thank you again for your lovely feedback.
Warm regards,
Eden Mobility
My mum brought a tri walker from…
My mum brought a tri walker from Laurence in Widnes and she loves it, he was informative and even let her try out some of the rollators brilliant customer service.
13 de febrero de 2026
Opinión espontánea
Respuesta de Eden Mobility - Widnes
That’s wonderful to hear! Laurence clearly went above and beyond. It’s great that your mum was able to try out different rollators and find the one that suited her best. Brilliant customer service really does make all the difference.
Warm regards,
Eden Mobility
Brilliant store
I have been in a fair few times to the widnes shop and met Lawrence he helped me pick out my new Electric wheel chair he talked me through absolutely every detail to make sure it was the right chair for me and made me feel very comfortable and welcome! im a 27 year old wheelchair user and he helped me feel alot more confident going in and getting my new chair and its changed my life for the better so thankyou Eden mobility and Lawrence at the widnes shop for being so helpful and working with my needs with out the process being overwhelming as im also autistic and things like this can be hard even though im adult so thankyou again!
21 de enero de 2026
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Thank you so much for your lovely feedback. It truly means a lot to hear how positive your experience has been. Lawrence will be absolutely delighted to know he made such a difference for you.
We’re really glad the process felt comfortable and supportive, and that your new electric wheelchair has already had such a positive impact on your life. Making sure every customer feels listened to, understood, and confident in their choices is exactly what we aim for, so your words mean the world.
Thank you for trusting Eden Mobility and for taking the time to share your experience. We wish you all the very best with your new chair and are always here if you need anything in the future.
Warm regards,
Eden Mobility
We visited Eden Mobility in Widnes…
We visited Eden Mobility in Widnes yesterday afternoon, we were seen to by a very nice young man who was very helpful ,and helped me make a good purchase which is a walk and rest rollator. Thank you young man sorry didn't get your name
20 de diciembre de 2025
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Thank you for your lovely review. We’re delighted to hear that our colleague provided such helpful service and assisted you in choosing your walk and rest rollator. We’ll be sure to pass on your kind words to the team. We truly appreciate your visit and your feedback.
Warm regards,
Eden Mobility
Helpful advice, brilliant service
Lawrence helped choose a fantastic electric wheelchair for my mum.. just to give her some of her own independence back, it's great to see.. so thankyou for all ur help and advice.
We also told Lawrence we were interested in a chair for mum to sit in comfortably at home. Lawrence explained about the need for mum to able to put her feet firmly on the floor and managed to find a chair suitable. Great attention to detail... 😉 full of advice 😉 listened and didn't push us to buy... brilliant service... 👏
2 de diciembre de 2025
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Thank you so much for sharing this wonderful feedback. We’re delighted to hear that Lawrence was able to help find the perfect electric wheelchair to give your mum more independence, and also a comfortable chair for use at home. It’s great to know his attention to detail and thoughtful advice made such a difference. We’ll be sure to pass on your kind words to Lawrence — he’ll be thrilled to know his support was appreciated. We’re proud to provide a service that listens and never pressures, and your comments mean a lot to us.
Warn regards,
Eden Mobility
Lawrence was amazing
Lawrence was amazing, not only was her very patient with the customer before us but then went on to show myself and my father that same patience. He was very knowledgeable, kind and understanding. Explaining all the differences on the chairs provided and answering all the questions we had. Will use Eden again.
8 de noviembre de 2025
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Thank you so much for your kind words! We’re delighted to hear that Lawrence provided such patient, knowledgeable, and thoughtful service to both you and your father. It’s wonderful to know he took the time to explain everything clearly and answer all your questions. We’ll be sure to share your feedback with him — it will mean a lot. We truly appreciate your support and look forward to welcoming you back to Eden again.
Warm regards,
Eden Mobility
Excellent service . Lots of choice.
Went to the widnes shop today to look for a multi position armchair for my mum. There was a number to choose from. Lawrence was extremely helpful, patient and knowledgeable about the different chairs. We have purchased one and potentially will be buying a second one. Would definitely recommend.
31 de octubre de 2025
Opinión espontánea
Respuesta de Eden Mobility - Widnes
That sounds like a fantastic experience! It’s great to hear that Lawrence provided such helpful and knowledgeable service—finding the right chair for a loved one can make all the difference. Glad you found one that works, and fingers crossed for that second purchase! Thanks for sharing your recommendation.
Warm regards,
Eden Mobility
My son in law took delivery of the air…
My son in law took delivery of the air pro power chair and the guy let him video how it worked which was great but the freedom I have found is unbelievable but it folds up into nothing and so so light my wife had no problem in lifting in and out of our hous e
22 de octubre de 2025
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Thank you so much for sharing your experience! We're thrilled to hear how much freedom the Air Pro Power Chair has brought you — it’s amazing to know it’s made such a difference. The compact design and lightweight build really do make life easier, and it’s great that your wife found it so manageable too. We're glad the delivery team was helpful and informative — sounds like a smooth start to your journey with the chair!
Warm regards,
Eden Mobility
I wasn't feeling well and went in and…
I wasn't feeling well and went in and Lauance helped me feel safe and helped me with my needs. Lauance has helped me with my anxiety and confidence
17 de octubre de 2025
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Thank you so much for sharing this heartfelt feedback. We're truly touched to hear how Laurance supported you during a difficult time. Creating a safe and understanding environment is at the heart of what we do, and it's wonderful to know that Laurance made such a positive impact on your well-being and confidence. We'll be sure to pass on your kind words — they’ll mean the world to him.
Warm regards,
Eden Mobility
Great friendly service
Jamie was very patient with my Mum when we came in to buy her a walking frame.
8 de octubre de 2025
Opinión espontánea
Respuesta de Eden Mobility - Widnes
That’s so lovely to hear—patience and kindness make all the difference, especially in moments like that. Jamie clearly went above and beyond to make your mum feel comfortable and supported. Thanks for sharing such a heartwarming experience!
Warm regards,
Eden Mobility
Excellent, Friendly Service
This was my first visit to this company. I found Lawrence and his team very helpful, knowledgeable and extremely friendly. They did not rush me and did not make me feel pressured to make a purchase. I would certainly recommend this company to anyone who requires any help or advice for disabled equipment.
17 de julio de 2025
Opinión espontánea
Respuesta de Eden Mobility - Widnes
Hi Iain,
Thank you so much for your wonderful review!
We’re thrilled to hear that your first visit was such a positive experience. Lawrence and the team will be delighted to know their friendly, knowledgeable, and pressure-free approach made you feel comfortable and supported. We always aim to provide helpful advice and a welcoming environment, so it’s great to know we delivered on that.
Your recommendation means a lot to us — thank you again for your kind words!
Warm regards,
The Eden Mobility Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.