The most atrocious customer service I’ve ever experienced! Absolutely shocking. Months have gone by and not only do I still not have the printed journal I paid for, but nobody ever bothers to reply. T... Ver más
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Consulta las opiniones de los clientes
I have used the Platform Complete Anatomy for the past years during my studies and found it very helpful. However, I didn't need it anymore, so I cancelled the subscription on the website. Due to som... Ver más
Greedy money grubbers who only care about profit at the expense of learning and knowledge. Truly a scumbag company run by scumbags. Pirating anything they publish is the only ethical recourse for... Ver más
Utilized their services for my business. I attempted to cancel services a month before renewal and was told that I could not as the contract stated I could not cancel within 30 days of renewal. I revi... Ver más
2,1
Malo
47 opiniones
No consta que solicite reseñas
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Very poor communication
I ordered 2 books direct from the Elsevier website. One arrived reasonably quickly but weeks later the second hadn't arrived.
When I made contact, this was the reason given: Upon checking, this has been put onto a backordered status since this is a Print on Demand book that is only available for purchase on Amazon.
They made no attempt to tell me that they had no intention of fulfilling my order.
They still have the book for sale on their website and it says nothing about only being available through Amazon.
I wouldn't purchase from them again.
22 de diciembre de 2022
Opinión espontánea
Brilliant service
Brilliant service. Book arrived on 48 hours - perfect condition!!
Customer service really helpful - sorted out my admin error with giving wrong email contact!!
17 de diciembre de 2022
Opinión espontánea
Do not use this company if you have a choice.
I have had to deal with this company for two semesters and both times it has been a very frustrating experience. The website doesn't work well, I often am trying to do assignments and the web site says there is a 404 or 405 error. I also have accidentally ordered the wrong product and no one in the company has any power to do anything to help me. They just tell me that there is nothing they can do and will not let me talk to a supervisors or managers. I would not use this company if I have the choice.
31 de agosto de 2022
Opinión espontánea
Its absolute garbage
Its absolute garbage. They always give me trouble logging in to access my content. The online books are overpriced and even though you "buy" them, they expire. Only reason I bought their books in the first place was because my school forced me to.
8 de septiembre de 2021
Opinión espontánea
The worst user experience you could…
The worst user experience you could ever have
using this website is extremely confusing and makes you want to kill yourself, the customer service is so slow and ineffective
you pay min 500 USD for their service and you get the worst experience ever
wasted my time and money
23 de junio de 2021
Opinión espontánea
Glimrende site for medicinsk…
Glimrende site for medicinsk faglitteratur. De har ret ofte gode tilbud på lærebøger og har et bredt udvalg. Har primært handlet på EU sitet
6 de julio de 2018
Opinión espontánea
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