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Emerald Cruises UK Opiniones 

656
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

So pleased we tried the small yacht experience. Even though we normally travel on smaller cruise ships of around 700 people, Emerald was different again. Very intimate and friendly with lovely touches... Ver más

Valorada con 5 estrellas sobre 5

The liberte has a great atmosphere, with staff , friendly, efficient, organised. The food was delicious and varied. The tours each day were lovely and the places they took us were interesting witho... Ver más

Valorada con 5 estrellas sobre 5

We really enjoyed the trip. Although the water levels mean that the itinary had to be changed ,we visited really interesting places that we thoroughly enjoyed. The food and wine were excellent and the... Ver más

Valorada con 3 estrellas sobre 5

The good: there was water in the rivers, so the cruise ran to schedule. The guest chef evening in Avignon, followed by the classical trio concert in a church was a highlight. The cruise director wa... Ver más


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4,5

Excelente

TrustScore: 4.5 sobre 5

656 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(656)

220 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Just Wonderful and Unforgettable

The ship is beautifully designed, with a stylish yet intimate atmosphere. With far fewer passengers than a conventional cruise ship, it never felt crowded, and there was always a real sense of space and tranquillity. The crew were exceptional — friendly, attentive and genuinely keen to make sure everyone had a memorable experience.

The food was another highlight, with a good variety of dishes and consistently high standards. We particularly enjoyed the relaxed dining experience and the opportunity to enjoy meals while taking in the scenery.

Overall, the Emerald Azzurra provided a wonderful combination of luxury, relaxation, excellent service and genuine adventure. It felt much more like travelling on a private yacht with friends than being on a traditional cruise ship.

We thoroughly enjoyed our time aboard and would happily travel on the Emerald Azzurra again.

27 de junio de 2026
Valorada con 4 estrellas sobre 5

A most enjoyable holiday

Despite difficult river water level conditions best efforts were made to adhere to the schedule. Sadly the section of the Rhine we particularly wanted to see was missed out - still gives a chance for a return trip! Assistance portering our luggage to the ship on arrival would have been appreciated but sadly we had to clamber over another moored ship before we were noticed struggling with our luggage once on board. In all though a most enjoyable holiday and we hope to river cruise again with Emerald in preference to a similarly priced competitor.

11 de julio de 2026
Valorada con 5 estrellas sobre 5

An amazing first river cruise

Made to feel very welcome from the minute we stepped on board. Everything was well organised from start to finish and we thoroughly enjoyed the organised excursions. The service received from all of the staff was incredible and the food took it to another level. This was our first experience of a river cruise and it didn’t disappoint.

4 de julio de 2026
Valorada con 5 estrellas sobre 5

Exceptional service

Exceptional service. Delicious food and a very warm and efficient staff, always ready to assist. The daily tours were full of interest and historical content. Thoroughly enjoyed the whole experience.

20 de julio de 2026
Valorada con 5 estrellas sobre 5

A beautiful ship with a fabulous crew…

A beautiful ship with a fabulous crew who were always ready to help.Despite the problems with lack of water the Captain steered us calmly through fantastic scenery.Our guides were informative and all had a great sense of humour.The food was delicious and the evening entertainment was very enjoyable. Our room was really comfortable and many thanks to the young lady who left it immaculate every day.

11 de agosto de 2026
Valorada con 5 estrellas sobre 5

Beautiful ship

Beautiful ship. Food choices and quality very good, great presentation. Excellent service from all the staff. Our room was perfect, a bit disappointed that most of the trip we sailed when we were sleeping and didn't see the countryside. Or we were berthed next to other ships so the blinds were down constantly. The lounge/bar area was cold to sit in. My husband and I will sail with Emerald again in the future.

18 de julio de 2026
Valorada con 5 estrellas sobre 5

The whole cruise was a pleasure on the…

The whole cruise was a pleasure on the Emerald Dawn; the whole crew were so kind, always with a smile. The man who cleaned our room, Alex, nothing was too much trouble for him; the two girls in the restaurant, Anna and i think it was Karloina, always knew my wine glass or beer glass was empty there would just fill them and nod at me. The food was first class; the captain did an awesome job navigating the water when the river was so low so five stars to you all

27 de junio de 2026
Valorada con 5 estrellas sobre 5

Very happy despite the itinerary changes…

The drought across Europe is causing havoc for all river cruise operators but we couldn’t fault the way Emerald dealt with disruptions to our July Rhine cruise. We were more than happy with the compensation package and revised itinerary and had a great holiday. We have already booked another cruise with them.

18 de julio de 2026
Valorada con 3 estrellas sobre 5

We were disappointed

We were disappointed in our recent river cruise with Emerald. The dining room was very noisey and conversation was difficult at times. Some fellow cruisers didn't appear to show much respect for the staff - who were all lovely. Appearing at dinner wearing the clothes they have worn all day - standards have definitely changed.

1 de julio de 2026

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