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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have used Emporium of Cool for a few years now to collect my figures and collectables. I always find the pre-order system to be easy to use and the communication is excellent. The prices are... Ver más

Valorada con 5 estrellas sobre 5

This is my first time using this company and their service was fantastic, kept me updated on my order and packaged it very well, would definitely buy from them again

Valorada con 5 estrellas sobre 5

Just received the Dredd/Death Hiya toys SDCC exclusive from Emporium of Cool. Top service, protected fantastically with a cardboard box and shed loads of bubble wrap, you can tell care has been taken... Ver más

Valorada con 5 estrellas sobre 5

Honestly can’t thank Ian enough at Emporium of Cool for keeping me updated on my orders, instead of having to chase updates up yourself with most other companies. Would 100% recommend to anyone wantin... Ver más

Información sobre la empresa

  1. Tienda de artículos coleccionables
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  3. Tienda de estatuillas

Escrito por la empresa

Emporium of Cool supplies UK customers with an awesome range of action figures from manufacturers around the world. We focus on items inspired by the amazing world of comics, film, tv and games!


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

150 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(150)

32 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing service!

Great communication and items very well packaged. I will definitely be back for more. Thank you soo much! :)

11 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

My favourite company to order from

I cannot speak highly enough of these guys. Their customer service is absolutely some of the best I've ever experienced, and their attention to detail, from keeping in contact with customers about their orders (with real, personalised messages, not automated responses) to the care taken in their packaging, is tremendous. My first order with them was on a whim, now they're my go-to company for collectables. Just brilliant.

29 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic!

Speedy delivery, well packed, friendly comms, and item was exactly as described! First rate seller, will definitely use again! A+++++

28 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

fantastic shop

I've ordered from this shop a few times now and I can't fault the service I've received. Packaged brilliantly and arrives in good time. I love the option of paying up pre orders and I've used this service a few times now. Communication is brilliant - with updates on order status regularly. One of my favourite shops to deal with.

15 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jaws Quint figure was on order for a…

Jaws Quint figure was on order for a few weeks, kept updated regularly with emails etc. Arrived today packaged really well. Great price on the figure and great overall service from Emporium of Cool. Thank you.

30 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

I pre ordered a figure from emporium of cool and was very impressed with the level of service. I was kept up to date with emails throughout the whole process of the expected arrival to their store and the delivery to my address. Its definitely not something that any other shop does that I've ever brought from and I thought it was a really nice touch. The figure arrived well packed and on time. Can't recommend enough, will definitely be back

24 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service, Great prices, Great Store

I ordered the Mafex Hush Superman & Batman figures and they are awesome. The figures came 2 days early and very well packaged and all the packaging is biodegradable.

The figures were about £15 cheaper in Emporium of Cool to anywhere else. The customer service is brilliant
I really appreciate the advice to wait for the 2 figures to be released to cut down on shipping costs.

Thank you.

2 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Definitely would recommend these guys

Definitely would recommend these guys. Due to obvious reasons to do with current world events, an order I had was delayed for a few weeks, and these guys were so helpful and constantly kept me in the loop when it came to updates. Will definitely be buying from them again.

1 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service and quick delivery

Purchased a The Iron Giant 1/12 Scale Riobot Iron Giant (Battle Mode) Action Figure. The item arrived very very quickly. I'm super happy with my figurine and can't wait to purchase another from them in the future.

Thank you, Ian (Sales) for preparing my order.

29 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Price and Quick Service

Fantastic, Quick Service and for great price for a genuine figure. I purchased the Ronin Jango Fett it arrived within in 2 days via Royal Mail very well packaged with bubble wrap and foam peanuts. Also, I had a few questions and had to change my address which were both acted on swiftly to make sure my parcel wasn't delayed. I will certainly be purchasing from Emporium of Cool again!

29 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just wow these guys are very serious…

Just wow these guys are very serious what they doing I am impressed every time. Even during pandemic 29/01/2021 my NECA Predator arrived around 2-3 working days (I say this coz other UK collectables shop/websites stores are very slow delivering compared to Emporium of Cool Ltd)
Superb service professional packaging. NECA Predator is just awesome and 100% genuine. Thanks fellas!

29 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought 2 items from this store and returned a third

Bought 2 items from this store, through eBay. Firstly, Mezco Logan; came in such a short time and over the Christmas period, very impressed. Second, Revoltech Wolverine. In a setting were Revoltech fakes are sold left, right and center... It was genuinely great being able to buy a genuine product for competitive pricing!

I also returned a Nanotech Iron Man. I paid for this figure up front and Emporium of Cool contacted me to inform me that the figure did not come with hands and feet, only the nanno-attachments and due to this, did I still want to go through with my purchase. They did not have to do this, they could have quite easily sent the figure without a single word. I returned and the money was refunded instantly on their half. (All worked out though, spent a few more quid on the Revoltech!)

Will definitely be using this store again!

5 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

ThreeZero's Tyrion

Absolute best of the best service. The figure arrives so quick and in perfect condition.
Always packed soooo good !
Thanks guys.
Merry Christmas.

24 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. Fast delivery and well packed. Great communications too. Will always get back to any queries extremely quickly. Plus you parcel will be packed by Dave! What more do you want? Wouldn't buy from anywhere else now.

11 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer experience

Fantastic customer relations. Pre ordered an item from this store and kept in the loop throughout with detailed and friendly customer service. This was my first experience of buying an item here, even though I’ve been a collector for years. The staff packed the item with care and consideration. Fully recommend anyone to check them out.

23 de septiembre de 2020
Opinión espontánea

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