I gotta say the staff is mostly treat to deal with, never make u feel stupid or like u are in the way . Have only ever had one bad experience. Felix , Lou , and Chris are the most pleasant and efficie... Ver más
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Consulta las opiniones de los clientes
Took my old scrap car from start to finish the service was fantastic from the initial enquiry through to the lads I dealt with in the yard to the lady in the payments office speedy service very easy... Ver más
George and Rocco are very dis respectful. Constantly criticizing metal i bring in. When i went to George about Rocco, he said if I did not like the treatment to go elsewhere. Outside in emrs parking l... Ver más
Posted times are 4:00 for last weight and 4:15 closing time. I arrived at 3:56 with a small load. All doors were closed. Garage door was down. Employees were still inside. They didn’t seem too co... Ver más
Información sobre la empresa
Escrito por la empresa
One of the world's leading metal recyclers, offering the personal service of a local independent, with the capabilities of a global corporation.
Información de contacto
Delta Crescent, WA5 7NS, Warrington, Reino Unido
- www.emrgroup.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 30% de las opiniones negativas
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Good prices, friendly people
I think it must vary hugely depending on the site.
EMR gloucester is great, far better prices than another local scrap yard. Plus they are friendly and helpful.
No complaints whatsoever.
Glasgow south street
I use the Glasgow south street branch frequently and all I can say is all the staff there are brilliant. Always happy to chat and have a laugh while completing business at the same time. Cheers guys great service.
Emr cross green what a complete joke of…
Emr cross green what a complete joke of a yard
There don't have a clue what to do crap prices the yard is a mess never cleaned to afford flat rubber
Stud to be paid 20mins worst yard I ever been in won't be using emr again
De best
West Midlands
After some thoughts, I'm here to clarify that I have nothing to say about this company, as it's bigger than me.
Emr recycling cardiff collected my car…
Emr recycling cardiff collected my car in a professional way and got paid instantly
Thanks
Not very good they have taken my car on…
Not very good they have taken my car on Friday and it's now Tuesday and still not been paid
Wandsworth branch
Wandsworth branch - were fantastic and very friendly. My husband and I took a load of metal bits and pieces we had accumulated over the years. We had tried to sort it ourselves, but it was fascinating to watch the skill and speed they sorted it properly. They even handed us back a piece saying it might be silver so we should check it out. The money was paid promptly the next day,
Don’t bother the date they give you is…
Don’t bother the date they give you is not the date they turn up and I still haven’t been paid yet. I will be ringing. the police.

Respuesta de EMR Metal Recycling
Cost more than it pays.
Cost more than it pays.
I booked a collection when getting my quote and was called within an hour to confirm the date. Within the confirmation call I was told the car could be collected sooner, which I agreed to. I took the day off work so I could wait at home, the waiting never stopped.
I called at 2:40pm and was told that the drivers are still on their way but they have vehicles onboard but car will definitely be collected bby 4pm because thats when the yards close, I was told I would get a call back ASAP with more details. Nobody called back.
I called at 3:50pm, explained the whole thing and was told the original date was never changed, the guy who booked me in has *just* gone on holiday and nobody was ever coming on the day I was told over the phone. I then requested that they collect the next morning and I was told I'd get a call back and that never happened.
I called them at 8.30 the next morning, 30mins is plenty of time for them to make up for not calling me back. Spoke to someone new again, had to explain the whole situation again and then was told the collection was never changed and there was no chance for them to collect any earlier even though they promised it.
When speaking to the customer service people they seem nice but theres no follow through on their promises. I cancelled the booking and got a price from a local scrapyard who came and collected same day.
I'd not recommend this service to anyone, I have lost a day and a halfs wages, 1 day waiting in for them and then half a day to fix their mess by contacting someone else. They claim to make it as easy as possible but all I had was stress, then the local scrapyards who they claim are hassle are the ones that were the happiest and easiest people to deal with.
I am livid, and I wont get my time or money back and these are the two things they claim they save you. Failed on both counts. When I cancelled the booking it was "okay have a nice day"...
Very disappointed that the guy never…
Very disappointed that the guy never told me how to separate the metal to get more money. I told him that I had a lot of cast iron separated and I had stainless steel but he sent me to scragg and did it all on there. I am new to this but since learnt that he should have sent me to separate bays
Very efficient and prompt service…
Very efficient and prompt service throughout, car collected from driveway the day after phone enquiry, by Bellshill depot, the closer Dundee depot presumably not having avalability at such short notice, payment was received by bank transfer on same day as collection, certificate received by email the next day. Friendly and mostly communicative interactions, over the phone and in person on collection, the only exception being that no warning was given about the risk of contamination by dirty grease of the gravel in front of the house where the pickup truck extendable ramp touched the ground. Unfortunately it turned out that quite a lot of grease was actually left on the gravel which was only discovered when the grease was inadvertently brought into the house on soles of shoes with resulting minor staining to the floor coverings. But for that unfortunate damage the service would have been rated as five star. When brought to their attention the company told me they spoke with the driver who said they check the vehicle daily to make sure everything is fine and report any repairs or maintenance required and thanked me for mentioning the problem which they will have look at again.
Avoid at all costs for scrap car collection
Avoid at all costs for scrap car collection; didn’t turn up for two separate bookings, was told 3 different time frames, calls from drivers coming to collect my car on days I hadn’t booked. Seemed incredulous that I had a job and couldn’t wait around for days on end because they repeatedly couldn’t organise the booking. This was Birmingham/West Mids based. Went to another company and sorted first time.
Very disappointed with Gloucester emr
Very disappointed today with the service in Gloucester , the bright copper l was told was inferior as it was scrapped with a side cutter , also l paid a £2 same day service , but did not receive the funds
Very disappointed Paul Murphy
If I could give these guys a zero…
If I could give these guys a zero rating I would. Got a quote and booked my car in for collection 3 times and on each occasion they didn't show. No call to cancel and no follow up call, I had to contact them. No show 1 - system didn't pick up the booking. No show 2 - driver broke down. No show 3 - nothing. Ironically they asked me to complete a customer satisfaction survey, to which I've had no reply nor any further contact since No Show 3. Save yourself the trouble - go to Global Ardour Recycling who paid a fair price and picked up my car first time and on time.
Sold my car last week still not got my…
Sold my car last week still not got my money feting no we’re with them it’s a joke 259 for car and not had the money phone up every day for the last week now and feting no we’re same think all email account than niver get back to me sick to the bank teeth now get it sorted
Cleaned out my basement and garage of…
Cleaned out my basement and garage of scrap metal. Arrived at EMR and was greeted by a friendly employee who helped me unload. Another good experience at this metal yard. I only go to EMR. Highly recommended.
The Middlesbrough are a bunch of Jokers!
The Middlesbrough site of EMR are a bunch of jokers.
I had told the operator who was dull and rude that the scrap car had been parked up for a number of years. They told me they had the equipment to move such vehicles. They’re cowboys, they told my son he would need to push the scrap car on to the wagon.
Waste of time!!!!
Great service from Gloucester site!
Great service from Gloucester site scrapping my car yesterday (site GL2 7NG). Booked in online and after uploading some simple documents, was told to drop off at my convenience during opening hours. Popped down at 1:30pm, was quiet and I was helped straight away
Didn’t grab the name of the guy who served me but he was great!. Paperwork was swift, explained properly and I was given necessary documentation and informed how it works with the V5C document.
Offered same day payment for £2 fee or overnight. Opted for overnight. Money was in my bank first thing this morning when I woke up. Better price than anywhere else!
Able to catch a bus from the main road outside the scrapyard straight back into central Gloucester.
Overall a hassle free, great experience. Having to scrap a car is never ideal but if you need to and want an easy service with a good price I would recommended EMR Vehicle Recycling.
An excellent service with kind and…
An excellent service with kind and caring operatives,
from enquiry, to pick up of the vehicle, to the speedy payment and scrapage certifcation, was a smooth and trouble free process, Thank you Rashid for your great comunication.
Awful, dreadful, scammers
Awful, dreadful, scammers, was offered £330 to collect my car for scrap, upon collection they gave some rubbish saying the catalic convertor wasnt the original but a generic one, and said price would be £120, obviously said no, went to £150, again no chance, went to £210,again said no, settled at £250 to get rid if them, i am certain they rip off all there scrap car collections like this, DO NOT USE, STAY AWAY FROM THEM AND WARN OTHERS
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