endgamegear Opiniones 28

Good Mouses really that promise what they should do.

However if anything goes wrong they have the worst support I have ever had to meet in IT.

If the device is broken and overheating when plugged in, till the point of smelling melting plastic.
It is absolutely pointless to demand a video of it not working. What do you want, a video with a thermal camera? Cause other than that, there is nothing to be seen. Nor do I have the stuff and time to make and edit a proper video.

Wasting time and data is not how to treat your customers. Never ever had such a bad experience.
The only positive is that they first overed a replacement cable. (Which did nothing, but I gladly try if it saves wasting things)

If you buy, it's a gamble. If it fails? Get ready for endless wastes of time. The one star is for the cable and mouse(When it worked)
But never again.

Bought a op1we, though i bought it from amazon, thought ill leave a review here.

I ordered a "OP1 8k Gaming Mouse - Purple Frost Limited Edition" mouse.
The costs were:
mouse: ~= CHF 53
UPS shipping: CHF 15
Before the delivery UPS billed me an additional
UPS brokerage fee: CHF 25
which was not mentioned when I placed the order.

Therefore the shipping total is
CHF 15+25 = 40
for a mouse that costs
CHF 53.

This is totally unacceptable.
If I had known the total price I wouldn't have placed the order.

Be aware that this company doesn't disclose the full price and you'll get slapped you with additional bills.

First, I bought endgame x1mr because everyone was recommneding it and with great sesnor, in the first 3 months it was all good
then things start to happen and the first is of many ( yes there was too many problem )
the wheel was skipping 1 notch each time you move it up or down, but fixed it with doing software update which is 1.8.40..
then a second problem happened
and clicks became unstable, I don't know how to explain it but lets say you clicked 1 click on folder, then the mouse/pc reads it as 2 click and then open it
tried again to download a new update which is the BETA Update 1.9.46
then everything got fixed... but thats not all
in this august the mouse started to disconnect and reconnect again and again, didn't give a much about it but then died in the time of the review
contacted thier support " which everyone claims they atleast give you a new cable to fix this issue " ( again this issue is not only happened to me but many, you can search it up reddit )
and all I got is they can do it free of charge if I was in EU-CA-US which I am not, so now I have a piece of plastic with sensor, unless I get a new cable on my own
to be honest this was a great mouse but too many problems, instead of plug n play I got to deal with notch skip,software update, cable problem

They took preorders for a mouse and still haven't delivered in 2.5+ years. I would not trust this company to make your gaming gear as they simply do not deliver. I would to other companies who listen to their customers and actually produce products. If you want an endgame gear mouse prepare to wait to the endgame of your life.

Bei meiner 3 Jahre alten XM1 war ein Sidebutton stecken geblieben und funktionierte nicht mehr zuverlässig. Ich habe den Endgame Gear Support ohne große Erwartungen (Produkt außerhalb der Garantie/Gewährleistung) kontaktiert und mir wurde schnell geantwortet und freundlich und bestens geholfen. Habe eine Woche später die kostenlosen Ersatzteile in der Post gehabt. Besseren Support kann man sich kaum wünschen.

Bought a mouse in Amazon a few months ago. The scroll wheel does not work anymore. I contacted the company for a repair or refund. They told me to contact the seller in Germany that sold me the mouse.This seller goes by the name Okluge in Amazon. He also refused to repair it or change it and said it was an Amazon thing to take care but Amazon only takes care the first 30 days than it is the manufacturer or the reseller responsability to take care of warranties.
All in all, a very negative experience with this company.