I purchased the whole kit from my dentist which was the whole teeth whitening I had to use it for 3 weeks very pleased with the outcome come my teeth are so white and now I buy the tooth paste Only... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
This product should not be permitted for sale. I am currently undergoing treatment under the guidance of my dentist and ordered the whitening kit directly through them. I have previously unde... Ver más
La empresa ha respondido
Amazing and long lasting results, l love how clean and white my teeth now are! Better than I have seen before and really noticeable improvement on whiter and healthier smile!! Highly recommended 😀
La empresa ha respondido
I've been using Enlighten Smiles for about a month now, and I'm really happy with the results. My teeth weren't drastically yellow to begin with, but they had definitely lost some brightness over... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Whiten with a Guarantee ⭐️ We manufacture the best UK based professional teeth whitening system and our latest evolution, EVO4 is our fastest and most effective formula yet. With precision designed custom whitening trays, EVO4 gives VITA B1 results in just three weeks, and long-lasting results without the need to make lifestyle compromises. Carry on enjoying red wine and other favourites while living life to the full.
Información de contacto
Nora Leverton Court, 8, Randolph St, London , NW1 0TS, London, Reino Unido
- +44 0207 424 3270
- info@enlightensmiles.com
- www.enlightensmiles.com
4,5
Excelente
406 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent website
Excellent website. Purchased two products and they were delivered within 24 hours - excellent.
9 de marzo de 2026
Respuesta de Enlighten Smiles
Hi Barbara,
Thank you for your wonderful review! We’re so pleased to hear that you had a great experience with our website and that your order arrived so quickly!
It’s great to know everything met your expectations. We really appreciate you taking the time to share your feedback!
Respuesta de Enlighten Smiles
Hi there!
Thank you so much for your review! We’re so happy to hear your delivery was quick and seamless. It means a lot to us that you took the time to share your experience!
Really pleased with service
Really pleased with service! Delivery was prompt. and although I was not at home for delivery, the driver used his common sense and left my parcel in a safe place! Therefore no need to bother my neighbours or schedule re-delivery! I was very impressed.
4 de marzo de 2026
Respuesta de Enlighten Smiles
Hi Stella,
Thank you so much for your kind words! We’re thrilled to hear that your delivery was prompt and that the driver was able to use his common sense to ensure your parcel was safely and happily delivered. Your feedback means a lot to us and we’re so glad we could make the process smooth and convenient for you! :)
Respuesta de Enlighten Smiles
Hi Alexandra,
Thank you for your kind review! We’re so glad to hear you’re happy with the item and that it arrived quickly!
Thank you for choosing Enlighten to level up your oral health! :)
Respuesta de Enlighten Smiles
Hiya Ann,
Thank you for sharing your thoughts with us! We’re really pleased to hear you’re happy with the products and that your order arrived on time!
We appreciate you taking the time to share your feedback and we hope you continue to enjoy your toothpaste!
Super quick delivery items are great…
Super quick delivery items are great quality fantastic customer service will definitely buy from them again
23 de febrero de 2026
Respuesta de Enlighten Smiles
Hi Sheila,
Thank you so much for your lovely feedback! We’re delighted to hear your delivery was super quick and that you’re happy with the quality of the items!
It’s especially great to know our customer service made a positive impression, we truly appreciate your support and look forward to helping you again in the future!
Easy to order on line,excellent service.
26 de febrero de 2026
Respuesta de Enlighten Smiles
Hi Allan,
Thank you for your kind review! We’re so pleased to hear ordering online was easy and that you received excellent service! That’s exactly the experience we aim to provide every time!
Good website easy to navigate
Good website easy to navigate, best prices the more you buy, my second time of ordering from the company
23 de febrero de 2026
Respuesta de Enlighten Smiles
Hi Carol.
Thank you for your lovely feedback! We’re so happy to hear you found the website easy to navigate and that you’ve taken advantage of the multi-buy savings!
It means a lot that you’ve come back to order again and we really, really appreciate your continued support!
Teeth look whiter
Given this toothpaste as a gift, really improved the look of my teeth.
23 de febrero de 2026
Respuesta de Enlighten Smiles
Hi Liz,
Thank you for your review! We’re so pleased to hear the toothpaste has made a noticeable difference and improved the look of your teeth!
What a lovely gift to receive, we’re glad it’s working so well for you!
Would not recommend this product…
Would not recommend this product toothache started in week two, mouth burning, horrendous experience, antibiotics prescribed, told i need two teeth out. Stopped the treatment and I want a refund .
11 de enero de 2026
Opinión espontánea
Respuesta de Enlighten Smiles
Hi Steve,
Thank you for sharing your experience, we’re very sorry to hear how uncomfortable this has been for you, as that certainly isn’t the experience we would expect or want for anyone using our system.
If significant pain or irritation develops during whitening, treatment should always be paused and reviewed by the prescribing dentist. They are the most informed for assessing oral health and determining whether any underlying conditions may be contributing to symptoms, considering that your symptoms have been severe and largely uncommon for the system.
As whitening treatments must be prescribed and monitored by a dentist under UK regulations, any concerns around treatment or refunds would need to be addressed through the practice that provided your kit. That said, we would be more than happy to support them in reviewing your case!
If you’re happy to give consent, please email social@enlightensmiles.com with your consent and dentist’s details and I'll be more than happy to do my best to discuss your care with them and try to find a beneficial outcome for you
Again, we’re sorry to hear about your experience and will do everything we can from our side to help!
Not worth the money
Would get more stars if it wasnt so expensive.
Its not worth the price AT ALL, there are tons of way cheaper and equally effective white ing treatments. If theyre so confident in their product, they should offer refunds to anyone who doesnt get the ‘guaranteed’ result, instead they will just gaslight you and attempt to convice you that your teeth are B1 when they
clearly arent.
1 de febrero de 2026
Opinión espontánea
Respuesta de Enlighten Smiles
Hi Blue,
Thank you for sharing your feedback, we’re sorry to hear the treatment hasn’t met your expectations. We completely understand that whitening is an investment, and it’s disappointing when the outcome doesn’t match your expectations
Shade should always be measured clinically by the dentist using a professional shade guide, as B1 can appear different depending on lighting and complexion. If there’s ever uncertainty around the final result, we’re always more than happy to work directly with the supervising dentist to review the case properly.
As whitening is prescribed and monitored by the dentist under UK regulations, they remain responsible for assessing results and next steps, as the B1 guarantee is provided by us to the dentist, who then provides it to you as the patient. If you’d like us to support further, please email social@enlightensmiles.com with your dentist’s details and we’ll gladly look into this together!
We’re sorry you feel this way and will do everything we can from our side to help.
Excellent product worth the price my…
Excellent product worth the price my dentist advised me to use the black package toothpaste 5 days a week and the whiting twice because of my age and wear on my enamel so could be worth checking .
5 de febrero de 2026
Respuesta de Enlighten Smiles
Hi Paul,
Thank you for your lovely words! We’re really pleased to hear you’re finding the product to be worth it and that it’s working well for you! It’s great that your dentist has tailored the routine to suit your enamel, personalised guidance often makes all the difference!
Thanks so much for sharing your experience and for giving us a place in your routine!
Excellent service
Excellent service. The package was delivered fast and in a good quality. Thank you.
2 de febrero de 2026
Respuesta de Enlighten Smiles
Hi Desislava,
Thank you for your kind review! We’re delighted to hear your package arrived quickly and in great condition! We truly appreciate you taking the time to share your experience and we hope you enjoy your toothpaste! :)
Waste of money
I wanted a bright smile so my dentist recommended. Emlighten
After the first set of treatment we could only get to B2
So I was given a second amount of the solution 2
Also I bought extra tooth paste to help
Some day brushing my teeth three times day
However I can’t get to B1 and some days my
teeth don’t even look like B3
Very disappointed
8 de diciembre de 2025
Respuesta de Enlighten Smiles
Hi Martin,
We’re really sorry to hear you’re feeling disappointed with the results. We do offer our B1 guarantee with use of the Full Kit and, while it’s positive that your teeth did lighten initially, the treatment time can vary depending on natural enamel and how individual teeth respond, for a range of different external factors such as bruxism, age, etc.
As whitening is prescribed and monitored by the dentist, they’re essential to assess your results and advise on next steps for us. If you’re happy for us to support further, please email social@enlightensmiles.com with your dentist’s details and we’ll gladly reach out to your dentist with regard to your case and review your treatment together to come to the best outcome for you
Unbearable sensitivity
When I went to my dentist for teeth whitening, this is not what I expected. It feels very old school and basic. It's uncomfortable, long-winded, and the side effects are miserable.
I have completed week one but I've had to stop week two after 6 days because my mouth aches constantly; my gums are on fire and even my throat is sore. I'm waiting for further advice from my dentist, as he also recommended a week 3 which I'm not sure is standard and involves using gel for 1 hour a day in the final week. Based on my experience so far, I would highly recommend people go into this treatment fully informed about what's ahead. I was very trusting and believed that, for the price, I'd be receiving the best, most advanced treatment possible, not just some bleach and trays.
My dentist did warn me about sensitivity but then said it was rare for anybody to experience this. Oh my goodness, this is not true! I've never experienced anything like it. I have had sensitivity from the start and in week two it ramped up to even higher levels of pain and misery. My teeth and gums are aching even during the day after the trays have been removed. The sensitivity stick has been utterly useless and hasn't provided any relief from the symptoms. Sensodyne toothpaste has offered minimal relief but hasn't been a match for this level of inflammation, pain and sensitivity.
It's unbearable.
I've also been disappointed with the advice and guidance from my dentist. When I reported sensitivity during Week 1, they just referred me back to the generic instructions on the box and basically told me to persevere. I've emailed them separately to this review to ask for further guidance as I'm not going to complete the rest of the treatment without some personalised advice.
In terms of whitening: my teeth have always been a stubborn off-white and so far I can see that the treatment is achieving some degree of noticeable colour change in the morning, but it doesn't seem to last and by the evening I feel like I'm back to square one. You don't need to avoid staining foods and drinks during treatment. I have continued to have my usual one tea and one coffee daily and I always brush my teeth afterwards. I don't smoke or drink red wine, so shouldn't be challenging the treatment too much. My dentist assured me that my teeth would be sparkling white at the end of the treatment, but I'm not convinced.
I have had laser tooth whitening in the past which I actually found to be quicker and much less painful. I have always had stubborn off-white teeth and lasering didn't make my teeth film star white, but it was enough to make me happy to smile.
I'm not sure what to expect from this - I'd have expected better results after two weeks but accept that I still have a week to go. Having paid all this money, I want to try and see it through if possible and I'm hoping that if I have a break for my poor aching gums to calm down, I'll be able to complete it.I'll have to update my review with whitening results but for now I wouldn't recommend this to anyone!
Even without the side effects, using the trays everyday or night for 3 weeks is quite uncomfortable and inconvenient in itself, especially as the gel has to be refrigerated so you can't keep it in the bathroom.
I think when I paid £600 for this, I was somehow expecting something more advanced than a DIY process which involves just putting varying degrees of bleach on my teeth every day for almost a month.
I'm sure it works for some people but clearly, looking at all of the negative reviews, the side effects are a genuine concern and underplayed by dentists.
2 de febrero de 2026
Opinión espontánea
Respuesta de Enlighten Smiles
Hi Kerry,
Thank you for taking the time to share your experience — we’re really sorry to hear how uncomfortable and upsetting this has been for you. We completely understand how distressing ongoing sensitivity can be, especially when you were hoping for a smooth and premium experience.
While some sensitivity can occur with any whitening system, the level you’re describing is not typical and should always be reviewed and managed clinically. Whitening protocols, treatment length and progression are prescribed on an individual basis, which is why personalised guidance from the supervising dentist is essential rather than relying on generalised instructions alone.
It's concerning to hear that the treatment felt DIY for yourself. Under UK regulations, whitening treatment must be prescribed, monitored and adjusted by a registered dentist, as they are the only ones able to assess oral health, enamel response and suitability throughout treatment. If sensitivity develops, treatment should be paused and reviewed — continuing through pain is never advised.
With regards to results, whitening is cumulative and can fluctuate visually during treatment as teeth dehydrate and rehydrate, giving the illusion of whiter teeth when dehydrated. Temporary changes throughout the day are common, and final shade should always be assessed clinically by the dentist using a shade guide rather than day-to-day appearance alone.
We’d really like to support you further by working directly with your dentist to review your case and see how this can be improved safely. If you’re happy to give consent, please email us at social@enlightensmiles.com with your dentist’s name and practice address, and we’ll gladly reach out to them to discuss next steps.
We’re truly sorry this experience has been so difficult for you. Please be assured we’ll do everything we can from our side to help rectify your experience
Respuesta de Enlighten Smiles
Hi there,
Thank you so much for sharing your thoughts with us! We hope you continue to love the toothpaste!
First class toothpaste
First class toothpaste. Keeps teeth white and calm. Thanks
15 de diciembre de 2025
Respuesta de Enlighten Smiles
Hi Susan,
It's so lovely to hear that you've been enjoying the toothpaste! Thank you for sharing your thoughts with us!
Great product.
Live this toothpaste, bought initially to maintain brightness after tooth whitening process. The postage is always fast, always a discount code to buy multipacks and my teeth are still white. I have sensitive teeth so use both the normal whitening during the day and the sensitive at night. Great product.
11 de agosto de 2025
Respuesta de Enlighten Smiles
Hi Annette,
It truly warms our hearts to hear that you've stayed with us, even after your whitening was completed! We formulate every product with so much love and care, and we're so pleased to hear that it shows!
Thank you for sharing this with us and we look forward to continuing to be a part of your self care journey!
Respuesta de Enlighten Smiles
Hi Valerie,
Thank you for your review! We’re delighted you’re happy with the price, and quick delivery — exactly the experience we aim to provide every time!
I hope that you enjoy your toothpaste! :)
Respuesta de Enlighten Smiles
Hi Kate,
Thank you for sharing your experience! We love hearing that everything went as smoothly as possible!
We hope that you enjoy your products!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.