Ernest Jones - Epsom Opiniones 

17
TrustScore: 4.5 sobre 5

4,4

10 Central Square, The Ashley Centre, KT18 5DA Epsom, Epsom, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought a couple of jewelleries from ErnestJones this sale season, the prices are so good that I bought almost a set, ring, earings, and tennis bracelet, I am wearing my ring and earings, they are am... Ver más

Valorada con 1 estrellas sobre 5

What a messed up company. I order watch today. I go on website found watch Ive check availability was available or deliver or collect 26/5/2023 if I place the order by 6pm 25/5/2023. I put watch to th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My son went in to buy an engagement ring from the Epsom Branch of Ernest Jones, the young lady with the initial "A", was absolutely brilliant, he knew virtually what he wanted, and she went above and... Ver más

Valorada con 5 estrellas sobre 5

Excellent customer service - called to check if they had a pair of earrings for my mother who has dementia, they were really kind and understanding. They didn’t have the ones that we wanted but found... Ver más


Información sobre la empresa

  1. Joyería
  2. Servicio de reparación de joyería
  3. Servicio de reparación de relojes de pulsera
  4. Relojería

Sobre Ernest Jones - Epsom

Escrito por la empresa

Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.

Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,

Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.

The Watch Experts



As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.

We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.

At Your Service



We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.

Here For You From ‘I Do’



From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.

Información de contacto

  • 10 Central Square, The Ashley Centre, KT18 5DA, Epsom, Epsom, Reino Unido

  • 01372729181

4,4

Excelente

TrustScore: 4.5 sobre 5

17 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,4

Todas las opiniones

(17)

590 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I bought a couple of jewelleries from…

I bought a couple of jewelleries from ErnestJones this sale season, the prices are so good that I bought almost a set, ring, earings, and tennis bracelet, I am wearing my ring and earings, they are amazing quality and value for money, I am waiting for my tennis bracelet to arrive. The brands they are offering are elegant brands, and prices particularly after the Christmas is worth buying. I strongly recommend. IT is my go-to jewellery shop, both online and brick and mortar.

6 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Engagement ring

My son went in to buy an engagement ring from the Epsom Branch of Ernest Jones, the young lady with the initial "A", was absolutely brilliant, he knew virtually what he wanted, and she went above and beyond to get him a great deal, so thank you, she is a credit to your store.

27 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraud company, shamble

What a messed up company. I order watch today. I go on website found watch Ive check availability was available or deliver or collect 26/5/2023 if I place the order by 6pm 25/5/2023. I put watch to the basked and i go to delivery option page. I click collection from my local store epsom. And again was confirmed watch be available to pick up 26/5/2023. I put my details and card details I place the order and page reload to confirmation order page and then on the confirmation page it shows it will be available to pick up from 31st of may. I was like what!!! Check email same. I contact them and they said 2/3 days after placing order so they give me wrong informations once I was placing the order. Now i have to wait till wenesday 31 to pick up

24 de mayo de 2023
Opinión espontánea
Logotipo de Ernest Jones - Epsom

Respuesta de Ernest Jones - Epsom

Hi Matthew

Thank you for bringing this to our attention!

I am so sorry that your delivery was longer then expected, and that when confirming the order it had a different date, I understand this is frustrating.

Please call 0800 458 1066 option 3 and quote 02267263, one of the team will be happy to discuss this with you further

Kind regards
Luke

Valorada con 5 estrellas sobre 5

Excellent service

Went into store to have my Tag watch strap shortened and couple of boss watches replacement batteries.
Staff were friendly and very helpful.

2 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent staff

I forgot to show my bluelight card when I first paid so I told the lady and she was just brilliant because she refunded me the discount I was supposed to have. Great customer service indeed.

1 de julio de 2021
Valorada con 5 estrellas sobre 5

Denise

Denise, manager at Epsom has helped us with all our purchases. She is a true professional, very knowledgable in her field and extremely accomodating. Our visits are always special and we leave happy and with all our needs met. Thanks Denise.

25 de mayo de 2021
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service - called to check if they had a pair of earrings for my mother who has dementia, they were really kind and understanding. They didn’t have the ones that we wanted but found some others and sent a photo so I didn’t have to travel there. They made the experience of buying them very easy.

19 de mayo de 2021

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