I bought a couple of jewelleries from ErnestJones this sale season, the prices are so good that I bought almost a set, ring, earings, and tennis bracelet, I am wearing my ring and earings, they are am... Ver más
Localización
Cambiar localización10 Central Square, The Ashley Centre, KT18 5DA Epsom, Epsom, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
What a messed up company. I order watch today. I go on website found watch Ive check availability was available or deliver or collect 26/5/2023 if I place the order by 6pm 25/5/2023. I put watch to th... Ver más
La empresa ha respondido
My son went in to buy an engagement ring from the Epsom Branch of Ernest Jones, the young lady with the initial "A", was absolutely brilliant, he knew virtually what he wanted, and she went above and... Ver más
Excellent customer service - called to check if they had a pair of earrings for my mother who has dementia, they were really kind and understanding. They didn’t have the ones that we wanted but found... Ver más
Información sobre la empresa
Sobre Ernest Jones - Epsom
Escrito por la empresa
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Información de contacto
10 Central Square, The Ashley Centre, KT18 5DA, Epsom, Epsom, Reino Unido
- 01372729181
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I bought a couple of jewelleries from…
I bought a couple of jewelleries from ErnestJones this sale season, the prices are so good that I bought almost a set, ring, earings, and tennis bracelet, I am wearing my ring and earings, they are amazing quality and value for money, I am waiting for my tennis bracelet to arrive. The brands they are offering are elegant brands, and prices particularly after the Christmas is worth buying. I strongly recommend. IT is my go-to jewellery shop, both online and brick and mortar.
Engagement ring
My son went in to buy an engagement ring from the Epsom Branch of Ernest Jones, the young lady with the initial "A", was absolutely brilliant, he knew virtually what he wanted, and she went above and beyond to get him a great deal, so thank you, she is a credit to your store.
Es posible que utilice la IA para responderVer más
Fraud company, shamble
What a messed up company. I order watch today. I go on website found watch Ive check availability was available or deliver or collect 26/5/2023 if I place the order by 6pm 25/5/2023. I put watch to the basked and i go to delivery option page. I click collection from my local store epsom. And again was confirmed watch be available to pick up 26/5/2023. I put my details and card details I place the order and page reload to confirmation order page and then on the confirmation page it shows it will be available to pick up from 31st of may. I was like what!!! Check email same. I contact them and they said 2/3 days after placing order so they give me wrong informations once I was placing the order. Now i have to wait till wenesday 31 to pick up

Respuesta de Ernest Jones - Epsom
Excellent service
Went into store to have my Tag watch strap shortened and couple of boss watches replacement batteries.
Staff were friendly and very helpful.
Very helpful staff.
Excellent staff
I forgot to show my bluelight card when I first paid so I told the lady and she was just brilliant because she refunded me the discount I was supposed to have. Great customer service indeed.
Excellent service would most definitely…
Excellent service would most definitely use them again
Great service from the team as always.
Denise
Denise, manager at Epsom has helped us with all our purchases. She is a true professional, very knowledgable in her field and extremely accomodating. Our visits are always special and we leave happy and with all our needs met. Thanks Denise.
My husband bought me a watch from you.
My husband bought me a tag watch from you.
The service we got was great. They were very attentive
Excellent customer service
Excellent customer service - called to check if they had a pair of earrings for my mother who has dementia, they were really kind and understanding. They didn’t have the ones that we wanted but found some others and sent a photo so I didn’t have to travel there. They made the experience of buying them very easy.
Helpful assistance in choosing…Good advice
Helpful assistance in choosing appropriate style of bracelet. Thank you.
Great service to bring in stock from…
Great service to bring in stock from another UK store. Arrived quickly and staff were polite and helpful. Earrings bought look stylish and elegant. Quality is excellent for the price paid too.
Very quick service polite staff
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







