Essentials Pharmacy and Aesthetic clinic Opiniones 

104
TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

-Best online price available (special offer) -Item received as advertised -Responded promptly and helpfully to email query -Express 24hr trackable delivery at low price -Item very well pack... Ver más

Valorada con 4 estrellas sobre 5

The products are exactly what I ordered and so I am happy. My experience was a little unusual in that I was caught up in a scam by Evri postal services. I reached out to Essentials by email, who rep... Ver más

Valorada con 4 estrellas sobre 5

Great service! Ordered between Xmas and new year. I ordered on Bank Holiday Monday (27 Dec) and then I got the shipment email on Thurs 27th Dec and received it on Wed 5 Jan. I thought that was quick... Ver más

Valorada con 5 estrellas sobre 5

This is now my go to site for Dermalogica. It is usually cheaper than other sites. I’ve contacted customer services on occasion and service is great. Standard delivery sometimes takes a couple of days... Ver más

Información sobre la empresa

Información proporcionada por diversas fuentes externas

We sell Organic and Natural ranges online and in store in Covent Garden. We have a Professional Aesthetic clinic and Beauty Salon which also runs a Natural Health Clinic.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

104 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(104)

1 opinión en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Great service

Great service! Ordered between Xmas and new year. I ordered on Bank Holiday Monday (27 Dec) and then I got the shipment email on Thurs 27th Dec and received it on Wed 5 Jan. I thought that was quick considering the holiday season.
I would just ask that confirmation emails are sent automatically once an order has been placed for piece of mind.

5 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered a Dermalogica Gift Set

Ordered a Dermalogica Gift Set. The outer box had already been used. The gift box was dented and the hologram sticker had been opened. The inner gift box was also dented. This is an early Christmas present which I won’t have time to return so instead - a lot of apologies from me. I will never use this company again.

8 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Items were delivered quickley

Items were delivered quickley. I noticed one item was delivered incorrectly (wrong product) so e mailed to advise. I received a quick response to my e mail and the correct item was sent. Very speedy response and great customer service. Would recommend.

4 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service!

Excellent Customer Service!
I always buy my Dermalogica from Essentials, it is a very efficient site and easy to use, the best prices on the internet, with great extra gifts! I missed off items and emailed to ask if I could add them on to my order which they let me do. I received them today all packaged together! Very happy!

30 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

unprofessional

Ordered a product and paid for it almost 200pounds in the hope it will arrive within a week... mailed them asking if they have dispatched the order they didn't reply after 2 days I forwarded the mail and asked again till I got a reply stating sorry they have a problem at the warehouse and sorry they will follow up.... They could have mailed and said there will be delay and they should have gave option but non of that happen and no discount code work on there website when you place order . unprofessional never use them again>.

20 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered scented candles for my sick…

I ordered scented candles for my sick daughter. After a week, repeated e-mails and a phone call I was told they were out of stock. They claimed I had been informed. I had not. Their incompetence was, in this case, positively cruel. The word pharmacy leads you to expect better.

10 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have used Essentials Pharmacy a…

I have used Essentials Pharmacy a couple of times so far. I am researching the prices every time I order and so far it cannot get beaten. Ordering and paying is as easy as it can be and my order has been both times delivered well wrapped and on time. Will carry on using the service….

24 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam??

I don’t understand the good reviews at all.
I placed an order over a week ago after reading the good reviews here and was confident I would receive the order. However, I immediately became suspicious when I didn’t receive a confirmation email. I waited 10 days but had not received anything and had not gotten a delivery so I decided to email them.
No one ever replied to me. I instead found my money has just now been refunded to my account with no explanation.
Avoid. Avoid. Avoid!

13 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs

Placed an order 10 days ago and not heard anything back. You can't call as they have an automated response telling you to email and have emailed twice with no response. Starting to think this place is a scam.

18 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and very…

Excellent service and very professional.
Thank you very much to both of you. Esan & Shiva. I've visited Essentials medi-spa on 2 occasions. On both occasions service has been excellent. The price was good too. All done in friendly atmosphere. I would definitely recommend this place to friends and family.
Magdalena W.

13 de febrero de 2021
Opinión espontánea

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