Eternal Blossom Opiniones 

45
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I highly recommend. Not only is it a cute gift but I was an idiot when checking out and my address autopopulated and I didn’t catch that the address was actually suppose to be to my daughters house. T... Ver más

Valorada con 5 estrellas sobre 5

Eternal blossom have done it again! Finally a flower company who have been able to take my vision and create it for me, I always get a Christmas arrangement made and this year as I’d previously bough... Ver más

Valorada con 5 estrellas sobre 5

Fantastic company! Purchased a long stemmed red rose and it came within 2 days - it was absolutely beautiful and came in a gorgeous presentation box. I'm delighted with my purchase. Also e-mail... Ver más

Valorada con 1 estrellas sobre 5

Bought flowers that were promised to last 365 days back in July, but the petals started falling off by November. Contacted the page and told them about this, and despite telling them I followed the gu... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Envío de flores
  2. Proveedor de regalos corporativos
  3. Floristería
  4. Diseñador floral

Escrito por la empresa

Infinity Roses | Eternal Roses | Personalised Gifts | Long Lasting Roses | UK Rose Delivery | Infinity Roses UK | Preserved Roses UK


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(45)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fast delivery even at Christmas time

Fast delivery even at Christmas time, and packaged really well. Mum sent me a picture and they are as beautiful in real life. Thank you, will buy some for myself I think

20 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic company!

Fantastic company!

Purchased a long stemmed red rose and it came within 2 days - it was absolutely beautiful and came in a gorgeous presentation box. I'm delighted with my purchase. Also e-mailed the company with a query and got a very friendly and helpful answer back the same morning.

Emma.

11 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Eternal Blossom

Ordered a single rose as a surprise hank you gift, on arrival it was beautiful would definitely recommend Eternal Blossom

8 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Eternal blossom have done it again

Eternal blossom have done it again! Finally a flower company who have been able to take my vision and create it for me, I always get a Christmas arrangement made and this year as I’d previously bought a long stem rose I thought I’d email Eternal Blossom with an idea I had. They were very responsive with ideas and suggestions to help bring together what has just been delivered to me and I can’t wait to give to my fiancée in a few days time!

11 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect Gift

Bought the 16 piece blossom box as an anniversary gift. The quality and shape of the roses were amazing and the box is a lovely way to display them. Would highly recommend!

11 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought flowers that were promised to…

Bought flowers that were promised to last 365 days back in July, but the petals started falling off by November. Contacted the page and told them about this, and despite telling them I followed the guidelines, they said I clearly didn’t and told me they wouldn’t contact me anymore and closed the case. Wrote and honest review about it on Trustpilot, and they flagged it as abuse… given a product that was falsely advertised and then they refuse to let my review be posted. Very mature people running the business. Don’t sell bad product to people and then expect them not to earn others about it after you fail to give a replacement or a refund.

1 de agosto de 2023
Opinión espontánea
Logotipo de Eternal Blossom

Respuesta de Eternal Blossom

Thanks for taking the time to leave us a review.

Your initial review was flagged on Trustpilot as it contained accusations about our staff that when we reviewed the situation were simply not true and also slanderous. In regards to your experience with us, as previously mentioned in our initial reply -

Our 365 day guarantee against our roses dying is detailed on our website with clear examples of what is and what isn’t covered, you’ll find a link to it in our banner on the top of the website and also in the footer of the website. As stated in the guarantee, we have no problem honouring the guarantee if any of our roses die like a fresh rose would.

Having again reviewed the email conversations with yourself, the pictures you provided of the arrangement purchased did not resemble dead roses.

It’s disappointing to see accusations made against our staff in your review, at no point on the email conversation with yourself did our staff call you a liar, nor did they ignore your emails. It’s also disappointing to see the nature of the email and live chat messages they were subjected to from yourself.

Kind Regards,
Eternal Blossom

Valorada con 5 estrellas sobre 5

Perfect gifts, perfect company to deal with.

I have shopped with Eternal Blossom before, that they never fail to delight. The shipping time is always accurate, and the items packaged well. The flowers themselves are always stunning. I will always return to order gifts for those special people in my life.

1 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I cannot emphasis enough what an excellent company this is

I cannot emphasis enough, how excellent this company is!
When you are buying online products, it is very difficult to know what the quality of goods are like, if they are giving you value for money, will the goods look like advertised on the website and if you have any issues, how responsive will the company be.
I can highly recommend this company on all counts!
I wanted a beautiful gift for a wedding and their customer services guided me into want would look best and most appropriate.
They were a hundred percent right and when I receive the goods they were even better than I had expected and good value for money (as I had checked similar goods on other sites).
In addition, to this I had problems with the post in my area and the company went all out to ensure I receive the goods in time ... and I did. Not just that, the bride to be, absolutely adored them.
Thank you so much Michael you are a credit to your company and to your customers.
Thank you Eternal Blossom

1 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is such a lovely and exceptional Company

This is such a lovely and exceptional company. Their customer service is excellent, my query was dealt with so quickly and with such care, a real desire to help their customers … unheard of these days!
Excellent value for money too, as I had researched the same product (everlasting roses in round hat box) everywhere and Eternal Blossom came out as best value for a beautiful product.
Many thanks Michael and Eternal Blossom

20 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The flowers are beautiful

They were a gift for my cousin, and it’s safe to say she absolutely loves them! The flowers are amazing beautiful, and the packaging box that they came in was stunning. Will definitely be purchasing something again!

11 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing 5 🌟 🌟 🌟 🌟 🌟

Amazing 5 🌟 🌟 🌟 🌟 🌟
I ordered some roses to send to Vancouver.
And I was amazed of the service I received.
It took one week of ordering for my mum to Receive it. I could track it all the way.when she received it
IT WAS BEAUTIFUL 😍 I have used other companies to send flowers and I have been very disappointed.
I WOULD HIGHLY RECOMMEND TO ANYONE Thank you for all your hard work to make them special moments.
Really appreciate it❤️

14 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Blown away with the quality

Ordered a 12 box of roses for my partner. Arrived next day and wow I was blown away by the quality. These have been in our hallway now for around 8 months and still look as perfect as the day they arrived. Will be ordering more for gifts this Christmas.

13 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Second order

So pleased with my first order I made a second. Shipping was fast, roses were beautiful, presentation was lovely.

31 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely roses

Purchased a few arrangements now from here and they never disappoint, i gave some to a friend well over a year ago now, apart from a bit dusty they are still going strong! Highly recommed

22 de septiembre de 2023
Opinión espontánea

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