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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Agenzia seria e prezzi competitivi Lucrezia estremamente gentile e disponibile Noi siamo stati ospiti di Casa la Primula Tranquillità è la parola d'ordine: se cercate un luogo per rigenerarvi, ques... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Bewertungsanfrage kommt etwas zu früh, da die gebuchte Urlaub erst im Aug. 2024 stattfindet. Aber bisher läuft alles prima bei Eurocasa. Die Kommunikation ist schlank und klar. Wir haben eine persönli... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Vi glæder os til at holde ferie i maj/juni i italien. Kommunikationen mellem Eurocasa og os har været meget tilfredsstillende og vi er sikre på at ferien også bliver det 😎 We are looking forward... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

We rented villa Palazzolo Alto with 2 families for one week. The communication with Euro Casa went perfect.Response was good and quick. Communication with the owner was difficult due to language. The... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de alquiler de casas para vacaciones
  2. Agencia de alquiler de apartamentos de corto plazo
  3. Agencia de turismo

Sobre Eurocasa Holiday

Escrito por la empresa

Eurocasa Holday was founded in 1988, when tourism in the countryside was not yet as widespread as it is today. We started by renting 4 houses in Marciano della Chiana (Arezzo), where our office is based, then from year to year the interest has grown up, our offer has expanded and now covers about 300 accommodations including Holiday Villas, Apartments and Farmhouses mainly in Tuscany, but also in other regions of central Italy such as Umbria and Lazio.

Alice and Michela, the Product Managers, personally visit each villa and each apartment to make sure they meet our standard of quality and to give you all the necessary information to choose which accommodation will suit you best. So all the houses you see on Eurocasa website have been visited and selected for you.

Lucrezia and Elisa, the Customer Care Managers, are just waiting to answer your questions and facilitate the choice of the perfect house for your holidays. If you don't have the time or you don’t feel like to browse for hours searching your ideal holiday home, all you have to do is just to send a quote, tell us your needs and we will do the search for you, proposing the best offers of the moment.

WHY CHOOSING EUROCASA TO BOOK YOUR HOLIDAY?
👉 Large selection of villas
👉 Local support
👉 Prices for every budget & flexible date
👉 We are available for you everyday
👉 Free custom quote
👉 Experiences & Activities
👉 We speak Italian, English, French, Spanish, German

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

67 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(67)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Agenzia seria e prezzi competitivi

Agenzia seria e prezzi competitivi
Lucrezia estremamente gentile e disponibile
Noi siamo stati ospiti di Casa la Primula
Tranquillità è la parola d'ordine: se cercate un luogo per rigenerarvi, questo è il posto giusto. Mirko, il proprietario, è gentilissimo e disponibile, mai invadante, presente quando occorre. La casa è molto rustica ma pulita, il giardino in ordine, barbecue, forno a legna e camino perfettamente utilizzabili. Purtroppo a inizio Maggio faceva troppo freddo per la piscina, torneremo in tempi più caldi per godercela. La strada per arrivare un pò impervia, meglio farla di giorno. Consiglio!

1 de mayo de 2026
Opinión espontánea
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Respuesta de Eurocasa Holiday

Grazie Mara per le belle parole!
Cerchiamo sempre di fare del nostro meglio per rendere uniche ed indimenticabili le vacanze dei nostri clienti.
Spero che tu riesca a tornare presto per godere di tutti i servizi offerti dalla casa.

Valorada con 5 estrellas sobre 5

Agenzia TOP🩷…

Agenzia seria ed impeccabile .sempre a disposizione per ogni problematica...grazie ragazze

14 de junio de 2025
Opinión espontánea
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Respuesta de Eurocasa Holiday

Grazie Stefania per le belle parole!
Cerchiamo sempre di fare del nostro meglio per rendere uniche ed indimenticabili le vacanze dei nostri clienti.
Ormai sei nostra cliente abituale e non vediamo l'ora che tu torni anche il prossimo anno.
A presto!

Valorada con 5 estrellas sobre 5

Vi glæder os til at holde ferie i…

Vi glæder os til at holde ferie i maj/juni i italien. Kommunikationen mellem Eurocasa og os har været meget tilfredsstillende og vi er sikre på at ferien også bliver det 😎

We are looking forward to holidaying in Italy in May/June. The communication between Eurocasa and us has been very satisfactory and we are sure that the holiday will be as well 😎

28 de enero de 2025
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Respuesta de Eurocasa Holiday

Dear Annette!
Thank you very much. We are very happy that you got on well with us, we always try to do our best with our customers.
We are sure that your holiday in our property will be unforgettable!

Valorada con 5 estrellas sobre 5

Eccellente servizio di agenzia

Comunicazione efficente. Prenotazione semplice e pagamenti sicuri

30 de enero de 2025
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Respuesta de Eurocasa Holiday

Grazie mille Marina!
Proviamo sempre a fare del nostro meglio aiutando i nostri clienti nel miglior modo possibile e cercando di esaudire tutte le loro richieste.
Siamo felici che tu ci abbia scelto per la seconda volta.
A presto!

Valorada con 5 estrellas sobre 5

Vlot verloop en vriendelijke contacten

Vlot verloop en vriendelijke contacten. Wij huren nu voor de tweede maal villa in Toscane en zijn super tevreden!

12 de noviembre de 2024
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Respuesta de Eurocasa Holiday

We are very happy that you have enjoyed dealing with us and the services we offer. Your fidelity to us is something we really appreciate and that makes us proud of the effort we put into our work every day. Thank you very much!

Valorada con 4 estrellas sobre 5

Fijne communicatie

Er was een snelle reactie op mijn aanvraag. Duidelijke communicatie

12 de noviembre de 2024
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Respuesta de Eurocasa Holiday

Thank you very much Yvonne!
We always try to respond to our customers as quickly as possible and always try to answer their questions clearly and in detail. See you soon!

Valorada con 5 estrellas sobre 5

Très bien

Efficace par téléphone

12 de noviembre de 2024
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Respuesta de Eurocasa Holiday

Merci Claire!
Nous sommes très heureux que tu as apprécié la comunication avec nous. Nous faisons toujours de notre mieux pour aider et répondre à toutes les questions de nos clients. A bientôt!

Valorada con 5 estrellas sobre 5

pleasant and friendly

**Review:**

"We have been satisfied customers for years and highly recommend the service! The contact is always very pleasant and friendly. Our needs and concerns are always addressed, making us feel well taken care of. A reliable partner where you always feel in good hands. Highly recommended!"

12 de noviembre de 2024
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Respuesta de Eurocasa Holiday

Thank you very much Martina!
It's a pleasure to deal with loyal customers like you.
We always try to do our best to make our customers happy and have a wonderful holiday. See you next year!

Valorada con 5 estrellas sobre 5

Contact

Contact facile, suivi efficace.
Communication proactive et claire.
Support adéquat.

7 de septiembre de 2024
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Respuesta de Eurocasa Holiday

Merci Bernard !
Nous sommes très heureux que vous ayez apprécié de communiquer avec nous. Nous faisons toujours de notre mieux pour aider et répondre à toutes les questions de nos clients. Nous espérons que vous passerez un excellent séjour en Toscane ! A bientôt!

Valorada con 5 estrellas sobre 5

Un'agenzia eccezionale!

Un'agenzia di rara bravura, correttezza, disponibilità. La soluzione che la bravissima e gentilissima Elisa ha trovato per la nostra vacanza è stata a dir poco eccezionale. La cura della nostra ospitalità ineccepibile. Prontissimi a riaffidarci a questi eccellenti professionisti! Grazie!

8 de septiembre de 2024
Opinión espontánea
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Respuesta de Eurocasa Holiday

Grazie Claudio, è nostro piacere e grande soddisfazione rendere felici i clienti e non vediamo l'ora di riaccogliervi in una delle nostre case. - Elisa

Valorada con 5 estrellas sobre 5

PERFECT OPTION TO TAKE A BREAK FROM THE WORLD

We were in that home for all week and it was one of our favourite experience. The view was amazing. Hosts were kind and they tried to help us in every way they could. Rooms were clean and cosy. Using the pool with the view of mountains was something wonderfull. The only thing we didint expect was the road. We’re not used to winding roads and many curves. The first road was really steep, but there are also another one which is much better. The trip was very successful. The House is beautiful. I highly recxommended. It’s the perfect option to take a break from the world and enjoy the beauty of the amazing Tuscany!

7 de septiembre de 2024
Opinión espontánea
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Respuesta de Eurocasa Holiday

Hello Daniel and thank you very much for your feedback!
the road to Casetta i Ciliegi is not so easy but once you reach the house the view and the air you breathe is unique and unforgettable.
I hope you will soon be a new guest!

Valorada con 4 estrellas sobre 5

Palazzolo Alto with 2 families

We rented villa Palazzolo Alto with 2 families for one week. The communication with Euro Casa went perfect.Response was good and quick. Communication with the owner was difficult due to language. The Villa is nice with great swimming pool, view and location.
Areas like kitchen need some upgrade and maintenance. Just like the hard beds as well. All in all a good week in tuscany

10 de agosto de 2024
Opinión espontánea
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Respuesta de Eurocasa Holiday

Thank you very much for your feedback!
We try to do our best to give all answers to our customers.
We also appreciate your suggestion of some changes to be made to the house and will inform the owners so that they can make these improvements. See you soon!

Valorada con 5 estrellas sobre 5

CASA DEL NONNO totale relax

CASA DEL NONNO ideale per chi cerca una fuga dal caos e dai rumori della città. Villa facente parte di un piccolo borghetto immerso nel verde degli Appennini. Giardino recitanto e piscina a uso esclusivo.

10 de agosto de 2024
Opinión espontánea
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Respuesta de Eurocasa Holiday

Grazie per il tuo feedback Federico!
Siamo molto felici che tu abbia trascorso dei momenti di relax e che tu ti sia trovato bene nella nostra struttura e saremmo ben felici di poterti accogliere di nuovo
A presto.

Valorada con 5 estrellas sobre 5

Villa in Toscana

Great experience, better than expected. Exceptional views!

3 de agosto de 2024
Opinión espontánea
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Respuesta de Eurocasa Holiday

We are very happy that you had a better experience than expected in our structure and we look forward to hosting you again to improve the service even more.
See you soon!

Valorada con 1 estrellas sobre 5

Der Reinfall unseres Lebens !!!

Vorweg - wir waren schon in vielen Häusern, Ferienwohnungen und Hotels - aber so etwas haben wir noch nie erlebt! Wir buchten uns das Häuschen in Pagliazzone Bucine … als wir ankamen begann der erste Horror schon mal damit, dass wir unser Gepäck vom Parkplatz ( welcher sich nicht in unmittelbarer Nähe des Hauses befand) bis zum
Haus zu schleppen, bei 40 grad aufwärts!(obwohl es die Möglichkeit gegeben hätte auf das Grundstück zu fahren). Dann haben wir das Haus von innen gesehen - wenn man Haus dazu sagen darf??? Es war eine Bruchbude … wir verstehen die sehr guten Bewertungen auf keinen Fall. ( vielleicht sind diese auch gekauft oder man löscht die schlechten einfach raus 😉)! Das Bad in einem sehr schlechten Zustand, dass Waschbecken kam einem entgegen, der Klodeckel kaputt, überall Spinnweben, die Dunstabzugshaube fettig, das Koch Utensil schmutzig vom
Vorgänger, die Stühle kaputt, der Pool Boden löst sich auch schon auf, bei der Pool Dusche lag ein Brettchen für die Füße, welches kaputt war und schon Nägel rausschauten, neben dem Pool war ein Schacht welcher nur mit einem verrosteten Deckel abgedeckt wurde, für uns ein NO-GO mit Kind !!!! eine Klimaanlage nur gegen AUFPREIS obwohl man schon 2.000€ für diesen Alptraum zahlt! Eine Frechheit sondergleichen…. Und wenn man sich bei der Agentur beschwert heißt es - man hätte sich sofort beschweren müssen - und dass wenn die Besitzerin jeden Tag am Haus ist .., das wäre sicherlich ein noch schrecklicherer Urlaub geworden als ohnehin schon, wenn die Besitzerin von den Agentur erfährt das man alles kritisiert .. wäre sie sicherlich nicht mehr so nett gewesen. Jedenfalls kein Entgegenkommen außer lächerliche 10% auf unsere nächste Buchung! Als ob wir bei dieser Agentur nochmals buchen würden. NEIN DANKE!!!! Jedenfalls sind die Fotos auf der Homepage der Agentur völlig veraltet und was einen vor Ort erwartet ist eine ganz andere Darstellung! Schade das man hier keine Fotos hochladen kann …. Wäre sicherlich für einige interessant … aber das ist sicher auch so gewollt 😉😉

Zusatz zur Antwort von Eurocasa: wir sprechen hier keinesfalls über die Leistungen welche Sie anbieten, die Bewertung Handelt lediglich um das Haus, welches wir gemietet haben. Die haben doch sicherlich die Fotos gesehen, die wir Ihnen zugesandt haben oder? Ich denke Bilder sagen auch mehr als 1000 Worte. Daher haben wir hier nicht übertrieben. Und hätte man hier die Möglichkeit Bilder hochzuladen, würden auch Kunden sehen, was einen dort erwartet. Dass wir dort nicht abgereist sind, hat nur einen Grund. Wir haben ja schon dafür gezahlt und hätten sicherlich die 1820 € nicht mehr gesehen. Also wäre unser Urlaub damit auch ruiniert! Wir sind erst zehn Tage später dazu gekommen, Ihnen zu schreiben. Da wir danach unseren Urlaub an einem anderen Ort fortgeführt haben und wir einfach abschalten wollten. Hätten wir gewusst, dass wir gleich schreiben müssen, hätten wir das natürlich getan. Aber wer liest heutzutage alle AGBs? Dass unser Hund nicht berechnet wurde, ist ja wohl das mindeste bei diesem Aufenthalt. Es bringt einem nichts, wenn man ein privates Grundstück hat und einen Pool wenn einen solch ein Zustand von einem Haus erwartet. Dass die Klimaanlage extra berechnet wird, wussten wir aber da wussten wir auch noch nicht, was uns vor Ort erwartet. 1820 € sind definitiv so viel für das, was einem vor Ort geboten wird! Oder würden Sie einen solchen Urlaub schön finden?! Wir danken Ihnen nochmals für Ihre Antwort, möchten aber davon absehen, weiter über ihre Seite zu buchen. Wir werden uns wieder an Booking und andere renommierte Unternehmen halten. Denn hier kann man auch zehn Tage nach seinem Urlaub reklamieren und bekommt sein Geld zur Hälfte zurück erstattet.

12 de agosto de 2024
Opinión espontánea
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Respuesta de Eurocasa Holiday

I'm very sorry to know that your holiday was for you such a disaster, but I think that if things were as bad as you say maybe you would have left or you would have informed us during your stay to give us a chance to check the problems and solve them and not just 10 days after the holiday was over.
I don't understand why you are so afraid to say, during the holiday, that in your opinion there are things wrong with the house. Seeing that afterwards the courage to give a bad review is not lacking.
I would also like to specify that the amount you paid for a week at the nd of July, for a single house with a private pool and a private fenced garden is Euro 1.820.
Air conditioning is charged according to consumption, and this was communicated at the time of booking, so it was not a surprise. You also had a dog with you for which you would have had to pay an extra cleaning fee of 35 euros, but the owner did not charge you for this.
However, we are an agency that has been renting houses and villas in Tuscany for more than 30 years and we don’t need to hide anything, since in all these years we have demostrate to do our work with passion and seriousness. We would like to make everyone happy but unfortunatly, it is always not possible. So I though maybe we can try again in the future, to offer you and your family a good holiday with a discount, to demostrate that we are in good faith and we always try to do our best.

Valorada con 5 estrellas sobre 5

Soggiorno ottimo

Appartamento stupendo, confortevole e ben attrezzato, Posizione ottima per chi cerca un pò di tranquillità immersi nel verde e poco distanti dal centro.

6 de junio de 2024
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Respuesta de Eurocasa Holiday

Grazie per il tuo feedback Antonio!
Siamo molto felici che tu ti sia trovato bene nella nostra struttura e saremmo ben felici di poterti accogliere di nuovo se sarai ancora nella nostra zona per lavoro.
A presto!

Valorada con 5 estrellas sobre 5

Tutto perfetto

Tutto perfetto, grazie mille! Competenza, attenzione ai dettagli e gentilezza.

17 de mayo de 2024
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Respuesta de Eurocasa Holiday

Grazie per il tuo feedback Giorgia!
Cerchiamo sempre di aiutare i nostri clienti rispondendo alle loro domande e dando loro consigli per trascorrere al meglio le loro vacanze nelle nostre strutture.
A presto.

Valorada con 5 estrellas sobre 5

Returning customer always are great…

Returning customer always are great service from eurocasa

17 de mayo de 2024
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Respuesta de Eurocasa Holiday

Thank you very much for your feedback Samantha.
We are very happy that you liked our house and that you booked it several times.
It's always a pleasure to have you as our customer! See you soon!

Valorada con 5 estrellas sobre 5

We have not stayed at our villa yet

We have not stayed at our villa yet, but I have had questions. When reaching out to Elise at Eurocasa,
she has been very prompt on getting back to me.

4 de abril de 2024
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Respuesta de Eurocasa Holiday

Thank you very much for your feedback.
We try to do our best to answer the questions of all our customers.
I'm sure that after your stay at the villa your opinion will be even better. See you soon in Tuscany!

Valorada con 5 estrellas sobre 5

Reservation

Reservation, communication has been fast and friendly and some not-so-usual request from customer was fulfilled - really appreciate service. Looking forward to get to Villa later this year.

18 de marzo de 2024
Opinión espontánea
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Respuesta de Eurocasa Holiday

Dear Ville, thank you very much for your feedback.
We always try to do our best to help our customers and try to meet their every need.
We look forward to welcoming you in Tuscany!!

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