Emmanuel Obute was very responsive and supportive, whether by phone or email. Eurocom CI provided fast, accurate, and reliable background screening with a personal touch. Their efficiency and attentio... Ver más
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Consulta las opiniones de los clientes
She kept in regular contact through phone calls and emails, providing clear information and helpful advice on how to make completing my DBC check as straightforward as possible. I initially had... Ver más
I spoke with Ephraim today,he was calm,respectful and patient.My experience with your company has been good.Last time i spoke with Juliet,I had a beautiful experience with her also. I should say this... Ver más
La empresa ha respondido
Ephraim Aikohi is very helpful, quick to respond and the only reason we persevered with the DBS check via Eurocomci. The service / process Eurocomci offers is over complicated, confusing & not... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Eurocom CI Ltd is a trusted provider of background checking services, specialising in Disclosure and Barring Service (DBS) checks and Baseline Personnel Security Standard (BPSS) screenings. With a focus on speed, compliance, and reliability, we support organisations across a range of sectors in making informed hiring decisions while ensuring adherence to the highest standards of vetting and safeguarding. What sets us apart is our commitment to fast turnaround times without compromising accuracy or thoroughness. Our advanced, user-friendly technology platform streamlines the screening process, making it easy for clients to submit and track applications. Whether you're a small business or a large enterprise, our solution adapts to meet your needs with clarity and efficiency. At Eurocom CI, we believe in blending the power of automation with the warmth of human support. Our dedicated customer service team is always ready to assist—real people, not chatbots—providing guidance and reassurance every step of the way. We pride ourselves on being approachable, dependable, and responsive, ensuring that background checks are not a bottleneck but a seamless part of your onboarding and compliance processes. Choose Eurocom CI for secure, swift, and supportive background screening services.
Información de contacto
Reino Unido
- www.eurocomci.co.uk
4,5
Excelente
29 opiniones
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Very Helpful.
15 de julio de 2026
Respuesta de Eurocom C.I. Limited
Thank you for your review - I will let the team know
Ephraim Aikochi was very professional…
Ephraim Aikochi was very professional and made the process of submitting the documents very smoothly.
I would definitely recommend this company
10 de julio de 2026
Respuesta de Eurocom C.I. Limited
Thank you for taking the time to leave the review.
We are so pleased to hear that you found our customer service professional. I will pass on the message to Ephraim.
Sandra was amazing and super patient…
Sandra was amazing and super patient with me, her customer service was really outstanding.
8 de julio de 2026
Respuesta de Eurocom C.I. Limited
Thank you Sham - I will pass on the message to Sandra
Ephraim Aikohi is very helpful
Ephraim Aikohi is very helpful, quick to respond and the only reason we persevered with the DBS check via Eurocomci.
The service / process Eurocomci offers is over complicated, confusing & not clear for first time users and deters us from returning.
1 Star for Eurocomci
5 Star for Ephraim Aikohi
3 star average....
8 de julio de 2026
Respuesta de Eurocom C.I. Limited
Hi Louis, thanks for the feedback, and I'm sorry the process felt confusing. You're right that it involves two separate steps — completing your own form, and having your ID verified through a separate employer account. That split isn't something we can change, as it's set by the DBS: candidate accounts can't access other candidates' data, and ID verification has to run through the employer side to stay compliant with GDPR. It's not the smoothest journey and we know it can feel like extra hoops.
Really glad Ephraim was able to get you through it smoothly — I'll pass on your thanks.
Respuesta de Eurocom C.I. Limited
Thank you, we are pleased that you had helpful customer service from our team.
Wonderful Team member Sandra
Dear reader,
I just wanted to share how wonderful it was to speak with Sandra. She is an absolute credit to your team; a true professional who listens and genuinely cared. Her warmth and desire to help shone right through the phone, and she handled everything with such a lovely attitude. So far, so good; She is keeping me completely up to date via email, and hopefully, I will have the certificate soon...
Regards,
M Waseem
3 de julio de 2026
Respuesta de Eurocom C.I. Limited
Thank you for your kind words, we are pleased that you had helpful customer service from our team.
I submitted a DBS application through…
I submitted a DBS application through Eurocom CI and paid immediately. Shortly after, I was told that as a self-employed applicant I am not eligible and my application cannot proceed. Despite this, they still intend to charge a £12 admin fee.
If self-employed applicants are not eligible, why was my payment taken immediately and why was I allowed to enter all my personal information into the system? The website did not make this restriction clear at the payment stage.
9 de octubre de 2025
Opinión espontánea
Respuesta de Eurocom C.I. Limited
Dear reviewer
Thank you for your feedback, we appreciate that the DBS system can be complicated. We do not know who you are so we cannot find your application. However self employed individuals depending on their situation can have their application ID verified and suitability completed by their client/professional body. We do make that clear through out our application process. You are unable to submit a DBS application without an ID verifier. And if you are self employed we ask that they are your client/professional body and this is a declaration you make before you make payment.
We also make clear throughout our application process that an admin fee will apply if a suitable ID verifier isn't available.
We are still open to helping you find a suitable ID verifier, if you call us then we will be able to help.
All the best.
Respuesta de Eurocom C.I. Limited
Thank you for your great review!
Providing wrong information.
After providing wrong information I have been charged £12 admin fee for cancellation of my order 3 minutes after I did it. They say is it to cover the cost of calling, emailing, messaging me - their customer. This company in my opinion has nothing to do with the customer service. Not recommended.
6 de septiembre de 2021
Opinión espontánea
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