Bad, bad service¡
Had some string/cabel demage on a set that whas 4 months old.
We claimed waranty because the loop of the bow string was to big and that was why the string did not fit well in the cam, wich cause shafing and broke the serving and a few string fibers.
We asked for an emergency order for a new set.
We did not hear anything for a month and than the lying and finger pointing started.
First they said communication went trough the trainer (we made the order, not the trainer), than the they had called us (no missed calls on our end) and then the set was ready for collection for more than a week ( later it turned out it was there for a few days)
But than......, they prommised to send the cable/string set by mail to us on monday.
On friday we still did not have the set
THEY NEVER SEND IT.
Long story short, we were wrong, they were wright.
They prommise and lie.
Verry bad service and support.
Bought 3 compound bows and 2 recurve bows, not counting expensive arows, over the years.
I will never set foot in that shop or order from them again!
If it wasn't for a spare bow we could borrow, we could not shoot for more than a month.
20 de septiembre de 2024
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