We have just purchased a new car from this company at Rotherham. As a customer we came away very happy, the treatment we received could not have been better. One that did stand out was our sales repre... Ver más
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Aldwarke Road, Parkgate, S62 6BY Rotherham, England, GB
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We have just purchased a new car from this company at Rotherham. As a customer we came away very happy, the treatment we received could not have been better. One that did stand out was our sales repre... Ver más
La empresa ha respondido
Excellent customer service. Found a car at short-notice, Patryk was extremely helpful from my first enquiry phone call and did anything that he could to help me out as I live 140miles away from the de... Ver más
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Dan , made it a great experience buying our car . everything very well explained and made the experience most enjoyable. would highly recommend and be back when we need anything else :-)
La empresa ha respondido
Avoid. would not recommend the service department/garage at Evans Halshaw Rotherham. When i had an issue with my car only 5 days after buying this, it was a week and a half of me chasing up updates an... Ver más
La empresa ha respondido
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Escrito por la empresa
Every Day Low Prices
Aldwarke Road, Parkgate, S62 6BY, Rotherham, England, Reino Unido
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Very helpful sales person Ellis friendly and welcoming

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
Jack was very fast and efficient at looking at a car from me... could not do enough for me.

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
New Car Purchase....
Great experience dealing with Trevor at the Rotherham Ford Branch in Parkgate, for the part ex of my old Ford Focus and new purchase Ford Puma. Would highly recommend

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
Ellis was fantastic and made sure that I was happy with the deal
He met my needs and was really accommodating
Drive away a beautiful car for a fab price

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
I had the best experience at Rotherham Evans Halshaw thanks to Ellis. Very nice & welcoming fella, spoke to us with the best manner and didn’t pressure me into anything I didn’t want. It Was quick and easy to find the car I wanted thanks Ellis again. He has made it a Very smooth and steady process.
Very Happy customer☺️

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
Recently purchased a used car from here , the whole experience from start to finish was excellent , didn’t feel pressured to make the purchase , everything was clearly explained
Overall the team did a great job very happy customer 😊

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
Absolutely brilliant service from James, from start to finish, what I wanted I got ha! Definitely recommend
Thanks again 🙂

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
The staff were friendly, helpful and knowledgeable. Excellent Manager. Plus a special thank you to Sue. I would recommend this dealership.

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
Elis made it a pleasant experience buying a car he was very helpful went like clockwork start to finish even helped with sorting out the tax and sorting out a few things out on the car that wasn’t up to scratch certainly buy from here again

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
tl;dr: They lost my service log book, which had a full service history. The issue remains unresolved, and I am awaiting an appropriate solution.
I recently took my car to this dealership for an MOT and full service. While the service itself was satisfactory, I've faced a frustrating situation due to their loss of my service log book.
Upon discovering that the log book was missing, I informed the dealership and confirmed that I had handed it over. They assured me that they would locate the log book and return it or send it via mail. However, after a week, they still hadn't found it. When I called to follow up, they proposed sending me a new service log without the stamps from previous services. This solution is inadequate, as it doesn't maintain the full service history of my car.
I've requested that the representative escalate the issue to a superior, in hopes of reaching a fair resolution. To date, I am still waiting for updates on their communications.
While I understand that mistakes can happen, it is crucial for a dealership to take responsibility and provide suitable remedies when they do. I am hopeful that they will recognize the inconvenience and potential loss of value resulting from the missing log book and offer an acceptable resolution.
In the meantime, I would advise caution when entrusting this dealership with important documents. I will continue to update this review as the situation progresses and until a satisfactory outcome is achieved.

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
Excellent, professional service throughout. Thank you James and Jake.

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
I met James today in order to collect the car that I bought remotely earlier in the week! Everything was ready for my exchange (I had a part exchange to bring in), the transaction was seamless and the service extremely professional. To top it off, I also love my new car!

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
Visited today to view a car we paid £100 to hold, upon arrival we inspected the car and found damage to the paintwork on the front bumper, nearside sill and roof, the car also looked like it had been used as a tractor, filthy, and that is after they had spent 45 minutes cleaning it they said. Felt like salesman was not bothered, and what you see is what you get. Got home and checked emails to find alot of forms sent through with questions already answered that we had not even been asked. All we are waiting for now is a refund of the £100 after we told them we don't want the car and by the looks of previous reviews that is a long drawn out battle in itself, i will update you on the outcome.

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
Hi there my daughter & I when to buy a 69 reg Ford Fiesta ST we had taken the fiesta for a short drive as there was no petrol in it for a longer run . We got back & spoke to the sales person about the car I said we where paying cash for it . He then started to go on about HPI I said again I was paying cash he still did not listen to me then started the hard sell about Extended warranty wheel&tyres warranty HPI warranty paint work warranty we said we was not interested in any of it apart from the extended mechanical warranty we had not quibbles on price I asked him if he could do it for £17000 all in he said no chance we where only wanting £200 Knocking off the price so I need I say more we went to trust Ford Barnsley and bought one The lads at TrustFord couldn’t do enough for us

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
Evans halshaw at Rotherham parkgate are brilliant. Spoke with James and he helped me as much as he could with my budget and what car I was wanting. People who work there are so welcoming and very happy to help you in any way they can. Drove my new car home today and I’m so happy with it.
Thankyou for all your help. James you’re a star.

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
I sold my car to EvansHalshaw, Parkgate. Great price, funds transferred into my account the same day. Stephen dealt with the sale from start to finish, he was extremely courteous and very professional. 5*

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
Nathaniel had sorted everything out and was really professional

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
We were initially disappointed when a car we had agreed to buy was not secured by Evans Halshaw from their dealer network.
However, despite the delay, Nathaniel worked to arrange another one at an equivalent price and so far we are very pleased with it.

Respuesta de Evans Halshaw - BYD Rotherham and Authorised Ford Repairer
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