Purchase used BMW. Easy to reserve the vehicle from their website. Immediate response to arrange an appointment. Friendly cheerful greeting from Luke who was very helpful explaining what to expect dur... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Purchase used BMW. Easy to reserve the vehicle from their website. Immediate response to arrange an appointment. Friendly cheerful greeting from Luke who was very helpful explaining what to expect dur... Ver más
La empresa ha respondido
Tried to ring the service department numerous times on Monday…no reply so I then tried to get through to the parts department…again no reply. I then went through an online operator who took my details... Ver más
La empresa ha respondido
Few hicups trying to get recal done. But when we went into the garage we were treated very proffesionally by the workshop reception guys. Job done and good communication. Guy that does the free car va... Ver más
La empresa ha respondido
This was our first experience of buying a new car on finance. We were very lucky to be looked after by Jordan , he was very Knowledgeable, polite and patient with us dealing with our many questions. H... Ver más
La empresa ha respondido
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Escrito por la empresa
Every Day Low Prices
Southwell Road West, NG18 4TR, Mansfield, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield
Well the sales rep we saw this morning was great genuinely, can't fault him -Lewis.
However we went to view a car this morning priced at £23980.
Mazda CX-60 LR25 XCD. The doors of the car wouldn't open, the battery was completely flat. We asked how long they had had this vehicle with it being a 25 plate and you can't even open the door due to a totally flat battery. It has been stood for he said around 183 days so that happens. We asked him to check with the manufacturers what impact that would have on the battery long term and arranged to phone back this afternoon for an answer.
Went back online ro get the phone number to call them back and they have put the car up by £630.00 to £24610.00. Rang up spoke to someone different and he said that happens we just check market values.
Really... so a car you have had and been unable to sell for 6 months has suddenly increased in value on the exact day we came to view it and we're interested in buying it.
Not a very good way to treat customers!

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield
No parking spaces, 1 disabled spot, around 100 plus cars on site, all accessible parking for disabled drop off took up by demonstration cars electric parking charging, complete shambles when I took my motability vehicle for its mot, staff very friendly.

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield
From booking my service to getting it done was was a delightful experience

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield
Was able to accommodate a scheduled Fiat Service .

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield
Efficient and friendly staff
Great video of video health check

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield
Quite happy with the service but a complimentary wash and footwell vacuuming was offered and I accepted,however,this was not done.

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield
Great fast service understood my needs and got me back on the road within the stated time period

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield
Not happy at all . Told me they Checked my tyres as I had a problem of them but find out they haven’t checked properly as they would have find a nail in it . The second thing lucky because they didn’t find the nail the pressure of tyre was going down had to take to local garage where they noticed the other three tyres was on 42.5 when they should be max 36 . Three thing still haven’t helped me why my car is only doing 260 miles instead of 330 before the update , to me this is wrong and need sorting out . Four thing rung up on Saturday to tell them all this and was told to ring back Monday and didn’t even take my name when to spoken to salesman.

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield
This place don’t worry about the quality levels and can’t accept the way treat to customers

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield
Staff were respectful, honest and very helpful contacting me to update me on the repair schedule ensuring the vehicle was repaired asap.

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield
Really happy with my Service and MOT booking, good communication and happy with the service provided

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield
Short lead in time to booked repair - completed satisfactorily in timely fashion and good communication from service staff member.

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield
Very pleasant dealing sales guy when I got the car was scratched interior suspension knocking from brand new corsa .
Now getting egnored and heard nothing I'll go elsewhere for the car to be sorted thanks guys

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield
Tried to ring the service department numerous times on Monday…no reply so I then tried to get through to the parts department…again no reply. I then went through an online operator who took my details for someone to get back to me regarding a service and cam belt replacement….it’s now Friday and I’ve heard nothing! Don’t waste your time….I’ll take my business elsewhere!

Respuesta de Evans Halshaw - Citroen and Vauxhall Mansfield
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.