As described by DM in the review of 4 days ago, this is an identical replica of what happened to me earlier in August. I made a formal complaint and suggested they change their sales technique. It loo... Ver más
La empresa ha respondido
608 Penistone Road, Hillsborough, S6 2FZ Sheffield, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
As described by DM in the review of 4 days ago, this is an identical replica of what happened to me earlier in August. I made a formal complaint and suggested they change their sales technique. It loo... Ver más
La empresa ha respondido
Citroen Penistone Road Sheffield My car was due a service Jake really looked after me a lovely friendly group make you feel comfortable
La empresa ha respondido
Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt. wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sor... Ver más
La empresa ha respondido
Was looked after with by Shaun, he made us feel very comfortable and wasn’t pushy. He gave us plenty of opportunities to go off and chat/make decisions and encouraged us and the kids to have a good... Ver más
La empresa ha respondido
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Escrito por la empresa
Every Day Low Prices
608 Penistone Road, Hillsborough, S6 2FZ, Sheffield, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great experience, Kas was very helpful and the process was smooth and informative

Respuesta de Evans Halshaw - Citroen Sheffield
Fantastic customer service from the team. Had a few problems with a used car I bought all fixed in a timely manner. would not hesitate to recommend them. Wish all my experiences were like this. Well done Evans Halshaw

Respuesta de Evans Halshaw - Citroen Sheffield

Respuesta de Evans Halshaw - Citroen Sheffield

Respuesta de Evans Halshaw - Citroen Sheffield
Great communication, great service, friendly staff on hhis occasion thank you.

Respuesta de Evans Halshaw - Citroen Sheffield
Bought a used car from Evans Halshaw Citroën Sheffield. The vehicle broke down within weeks of purchase with an engine fault and they are denying liability.
I was assured at point of sale that the car had been fully checked and was suitable for a long journey. While travelling abroad (around 2 weeks after the purchase date of the vehicle), approximately 200 miles into the trip, the vehicle developed a serious engine fault warning stating it would soon become unstartable.
I contacted Evans Halshaw Citroen and was advised to have the vehicle inspected and repaired by the nearest official Citroën dealership and to bring the costs back to them. The repair was carried out by Citroen mechanics, however the same engine fault reoccurred on the return journey.
Since then, Evans Halshaw have denied responsibility for the fault and later stated that no contact was made prior to the repair, despite call records and a transcript confirming that contact did take place. Liability for the repair costs has also been disputed.
I am now in a prolonged dispute in which my rights under the Consumer Rights Act 2015, including the right to reject a vehicle that developed a fault shortly after purchase, continue to be denied.
My family has been without the car for months while this dispute continues. I would strongly advise others to avoid this dealership at all costs and save yourself the stress. In my opinion I wouldn't buy a car from a dealership who won't admit any fault on a car that broke down within weeks of purchase.

Respuesta de Evans Halshaw - Citroen Sheffield

Respuesta de Evans Halshaw - Citroen Sheffield

Respuesta de Evans Halshaw - Citroen Sheffield
Received a letter regarding a recall for the airbag in mid December, saying I must contact my nearest Citroen dealership, this being Evan’s Halshaw in Sheffield. I was passing by at 11am on 24/12/25 only to find the dealership closed. Today 10/01/26 I made the effort to go by and make an appointment to have the airbag replaced. On arrival the sales staff informed me that service was closed and I had to return on Monday, not even an offer of taking my number and they will get service to call me or even the offer of giving me their phone number to call them as I work Monday to Friday and am on the road and unable to go in during the week. The attitude of staff on duty was disgusting and this attitude made me lose my composure. One dealership I never want to have to return to. If I could give a negative rating I would

Respuesta de Evans Halshaw - Citroen Sheffield
The team are always friendly and professional when I visit Citroen Hillsborough for my car MOT and Service Check up. The process is always smooth. 10/10.

Respuesta de Evans Halshaw - Citroen Sheffield
Good customer service and also very efficient service from all the staff

Respuesta de Evans Halshaw - Citroen Sheffield

Respuesta de Evans Halshaw - Citroen Sheffield
Excellent service from everyone I dealt with at the branch. I dealt with Jake in the sales team when I purchased my car and he was great. He explained all the options, was not pushy but patient and answered all my questions. The car had a couple of issues to sort as I viewed and bought it before the usual servicing and valeting etc. These issues were dealt with by Jake and the service team in a timely manner. I felt that Jake took care of me and my new car very conscientiously. Overall, I'm so pleased with my car and a happy customer.

Respuesta de Evans Halshaw - Citroen Sheffield
Top quality work at a good price would recommend to anybody

Respuesta de Evans Halshaw - Citroen Sheffield
After buying a car from Evans Halshaw in Sheffield (a good experience), I'd brought my car in for a MOT/Service.
Staff were excellent and went out of their way to be helpful, even setting me up some space to work while I waited. Highly recommend.

Respuesta de Evans Halshaw - Citroen Sheffield
The service team are professional and efficient.

Respuesta de Evans Halshaw - Citroen Sheffield

Respuesta de Evans Halshaw - Citroen Sheffield

Respuesta de Evans Halshaw - Citroen Sheffield
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.